Ibis Hotels in Melbourne

I checked in on the afternoon of June 29th, and overall, my stay was very satisfying! When I arrived at the hotel with quite a bit of luggage, the front desk staff immediately came over to assist me. When they learned I still needed to return my rental car, they promptly helped me with luggage storage, which saved me a lot of hassle. The actual check-in process was very quick, and the staff meticulously introduced all the hotel's facilities and services, exuding professionalism and enthusiasm. The room itself was clean and comfortable. The only minor issue I encountered after checking in was that the Wi-Fi kept disconnecting. However, after I reported it to the front desk, the staff immediately helped resolve the issue by moving me to a different room. I'm very grateful for the proactive and patient assistance from the front desk staff. If I had one minor criticism, it would be that the in-room TV doesn't offer multimedia streaming services like YouTube or Netflix. I hope there's a chance for an upgrade in the future. The hotel's location is also very convenient, with a 24-hour McDonald's, Queen Victoria Market, the Winter Night Market, and several tram stations nearby. It's incredibly convenient for both sightseeing and using public transportation. For the price, the value for money is truly excellent. It's a highly recommended accommodation choice, and I would definitely consider staying here again on my next visit to Melbourne!

Had a great stay at ibis Melbourne Central. The location is excellent, with many attractions, restaurants, and public transport options within walking distance. The room was clean, comfortable, and well-maintained. Check-in and check-out were smooth, and the staff were friendly and helpful throughout my stay. Overall, it offered great value for money and made exploring Melbourne very convenient. I would happily stay here again on my next visit.

Overall good experience. The receptionist at check in was friendly and efficient and my room appeared clean. However, every time I walked to and from my room over an 8-hour period I had to pass a mattress covered with large, dark brown stains, that had been left in the hallway near the elevator. It grossed me out and I can't understand why this was left there for all to see... 🤢