Hotel near Melbourne Central Business District,Melbourne
Featured facilities: Swimming Pool, Babysitting Services, First Aid Services
Great
495 reviews
9.2/10
1 night
From €146
Check Availability
You Might Like
Melbourne Hotels with BreakfastMelbourne Hotels with Twin RoomMelbourne Hotels with 1 Double BedMelbourne Hotels with Swimming PoolMelbourne Hotels with Free Cancellation
Hotel near Melbourne Central Business District,Melbourne
Featured facilities: Butler Service, Business Center, Room Service
Very Good
159 reviews
8.7/10
1 night
From €98
Check Availability
See All 5-Star Hotels in Melbourne
Latest Reviews for Melbourne hotels
See all
Browse reviews and ratings from real guests to find the 5-star Melbourne hotels that suits your needs.
9.4/10
Amazing
EE3391****The room was spacious with modern facilities. Located right in the city center, it's incredibly convenient for getting around, and the staff provided excellent service!
Hotel near Melbourne Central Business District, Melbourne 74.2% of visitors choose this area
Price per night from:€188
9.3/10
Great
LlymaWe had multiple issues with our 7 nights stay. Which some has been addressed and fixed immediately. One thing we do recommend to confirm check upon arrival or when booking.
Lack of view - we’ve booked the 1 bedroom premium room. From the pictures it looked like floor to ceiling big windows with open view but we were assigned to a room situated in the heritage floors (2nd) which the windows are 1.5m high so have to tippy toes to see the view. Limited sunlight also, bathroom has no window.
Issues we encountered
1) hall way light - wasn’t working on the first night when we checked in at 11pm. We couldn’t even find our room number cause it was so dark, we used the torch on our phone. Wasn’t a nice first impression if you are scared of dark hallways. The sensor was fixed the next day.
2) phone wasn’t working - so we couldn’t contact the front desk. We got in late with a toddler, so we put on ‘do not disturb’ sign but someone banged the door at 8am, to reach us to ‘fix the issues’. Not sure why can’t they just slip us a note under the door.
3) so many flies - the breakfast restaurant have serious pest issues. There were more than 10 flies flying around the buffet and the tables. We didn’t feel comfortable eating there after one visit. The whole duration of the meal, we were waiving off the fly. Major hygiene concern!
4) housekeeping was very average, barely cleaned the room daily. Only made the bed.
5) overall the staff were all friendly, special appreciation to the male staff at the breakfast room. The lady duty manager didn’t seem friendly, carries an attitude and likes to talk over you.
Location is great, round the corner from the tram line.
Will I stay again, most likely not. Feels more like a 4 star hotel, definitely not 5 star.
GGuest UserWe initially booked just two nights at the Grand Hyatt Melbourne, but the outstanding service we received made us extend our stay—and I’m so glad we did. The level of attentiveness and genuine care shown by the staff truly elevated our experience.
One moment that stood out was during breakfast. My husband asked a staff member at the pastry section whether the items were halal. She explained it to him politely, and to our surprise, about 15 minutes later, the Assistant Director of the restaurant, Mr. Albert, personally came to our table. He took the time to explain the halal options available and even assured us that eggs could be prepared using separate utensils.
While I was getting bread, Mr. Albert noticed and came over again, kindly asking if I would like my eggs prepared then. He immediately instructed the chef to prepare eggs and nuggets for me and told me to sit comfortably while he arranged everything to be brought over.
His thoughtfulness and proactive service left a lasting impression. It’s rare to see such initiative and care, and it made me feel confident that I had chosen the right hotel.
I will definitely recommend Grand Hyatt Melbourne to my family and friends. The hotel is fortunate to have a staff member like Mr. Albert—he truly deserves recognition for his outstanding hospitality.
Hotel near Melbourne Central Business District, Melbourne 74.2% of visitors choose this area
Price per night from:€172
9.0/10
Great
RRovelynWe had a fantastic two-night stay at Lancemore Crossley St. The location is perfect, right in the heart of the city with easy access to everything. The room was modern, comfortable, and super clean. We loved the attention to detail, and the staff were really friendly and welcoming. The atmosphere was relaxed yet chic. Highly recommend if you're looking for a stylish and convenient spot in Melbourne!
Hotel near Melbourne Central Business District, Melbourne 74.2% of visitors choose this area
Price per night from:€146
9.0/10
Great
GGuest UserIf you’re looking for a stylish, central place to stay in Melbourne, Quay West Suites delivers in all the important areas.
📍 Prime Location
Quay West’s address on Flinders Lane puts you right in the heart of everything. A few steps takes you to the iconic Yarra River, Federation Square, and Melbourne’s best shopping and café districts. Whether you’re in town for business, arts, or dining, having public transport, laneways, and nightlife within easy walking distance is a huge convenience.
✨ Impeccable Cleanliness
From the moment you enter the foyer, the high standard of cleanliness across public areas and suites is clear. Plush carpets, sparkling bathrooms, and neatly made beds—everything felt fresh and immaculate throughout my stay. Housekeeping did a flawless job refreshing the room each day without ever interrupting my schedule.
👨💼 Friendly, Attentive Service
Customer service here is both professional and warm. Front desk staff greeted me by name and were quick to offer directions, recommend hidden-gem eateries, and help with luggage. Room service was punctual, meals were presented beautifully, and every staff interaction made me feel genuinely welcome—not just another guest.
🧭 Thoughtful Facilities
It’s the little things at Quay West that stand out:
• A well-equipped kitchenette in each suite––perfect for a relaxing breakfast or a quick late-night snack.
• In-room laundry facilities saved me from hunting down laundromats mid-trip.
• The comfortable lounge and communal spaces offer a quiet place to work or unwind.
• Gym and heated indoor pool, both kept spotless and perfect for a post-city exploration cooldown.
Hotel near Melbourne Central Business District, Southbank 74.2% of visitors choose this area
Price per night from:€197
9.0/10
Great
CCY TanExceptional Stay at W Hotel Melbourne
I recently stayed at the W Hotel in Melbourne, and it exceeded all my expectations. From the moment I arrived, the experience was seamless, stylish, and luxurious.
The design of the hotel is modern and chic, with vibrant decor that perfectly captures Melbourne’s cosmopolitan vibe. My room was impeccably clean, thoughtfully designed, and offered stunning views of the city. The bed was incredibly comfortable, and the attention to detail in amenities—from the plush robes to the high-end toiletries—made it feel like a true escape.
The staff were exceptional—attentive, warm, and always willing to go the extra mile to ensure my stay was perfect. Dining at the hotel was also a highlight; the food was creative, fresh, and bursting with flavor.
The hotel’s location is ideal, placing you in the heart of Melbourne with easy access to restaurants, shops, and attractions. Whether you’re there for business or leisure, the W Hotel offers the perfect blend of comfort and style.
I highly recommend the W Hotel in Melbourne for anyone looking for a luxurious and unforgettable experience. I can’t wait to return!
Feel free to tweak it with any specific highlights or personal touches!
Hotel near Melbourne Central Business District, Melbourne 74.2% of visitors choose this area
Price per night from:€208
8.8/10
Very Good
SSolomon LoOn 24/6 I ordered fried eggs during breakfast, yet the quality of the eggs were not up to standard, yolk was not normal and with no taste at all, yet I ordered same on the next day with a different chef, that was back to a normal egg, I wondered Sheraton would use such quality of eggs!
Another opinion is that gym room facilities are not enough, thanks!
Hotel near Melbourne Central Business District, Melbourne 74.2% of visitors choose this area
Price per night from:€172
8.8/10
Very Good
SSze ManThe breakfast was probably the worst I had in a 5-star hotel. The variety was limited and the quality was bad, e.g. only 3 kinds of fresh fruits and the water melon looked pale. The bathroom was big but the shower place was so tiny. I tried to use the top shelf of the wardrobe. Luckily I used my hand to test if there was any dust. The dust flied right into my eyes when I used my hand to feel the cleaniness! The heat was so insufficient. Their house keeping staff was poor trained. I asked not to clean my room by hanging a sign on the room and turning on the Do the Disturb light. To my surprise, I went back to the room in the afternoon. The staff came in the room. Drew open the curtain. Turned off the Do not disturb. Did not do any cleaning but left me a note that they already cleaned my room according to the instructions! The hotel was also poor in maintenance. I finished breakfast (in the basement) and tried to go back to the room by the lift. The lift came but could not close the door. There was also a staff there and she advised me to take the steps to ground floor. I went to ground floor and only found another lift was out of service. They only had 3 lifts going to the rooms. Beisdes the location which is very central, I cannot thnk of anything to appreciate the experience.
Hotel near Melbourne Central Business District, Melbourne 74.2% of visitors choose this area
Price per night from:€146
8.7/10
Very Good
11862814****The location is excellent, just a few minutes' walk from Box Hill Central. It's very convenient for Chinese people, with plenty of options for dining and shopping. If you don't want to stay in the city center, the train service to the city is very convenient from here. The room is spacious and very comfortable.
SScott BradyDecent hotel, some odd in house policies but otherwise a nice stay.
Buffet breakfast was good with the usual bacon eggs, fruits juices coffee omelettes.
Plenty of restaurants near by hotel about 3-4 min walk around the corner near the Hoyts. Urban Brewery. Asian, Greek, delicious ice cream, kids adventure and entertainment, Woolworth and Dan’s Murphy’s are a short walk in the opposite mall as well about 2 mins with a chem warehouse.
Roof top pool was lovely, with the heated spa. Nice view and it can get cold but in a hot day is lovely. I wouldn’t go swimming on the cold day. Had a free welcome drink in the sunset bar but did not have food. Did not try room service.
Check in and out was as expected. Pay $100 deposit per night, best to use CC as they charge you triple with cash deposits.
Complex across the road Also do remedial and foot massages there.
Rooms are a nice size with big bathrooms, beds are comfy. Staff seem to be friendly and smiling. Rooms
We’re cleaned on time everyday. Had no issues with the room or cleanliness.
Overall nice area in the Dockland! 12 min u er to the casino and DFO south whalf mall where you get some fantastic bargains.
Dont catch taxi EVER. Uber are quick and very efficient.
Taxi wanted to charge me $95 from domestic to hotel, Uber $59 in comparison. Stay away from taxis as they rip you off.
Do any deals available for 5 star hotels in Melbourne?
Trip.com provides various promotions and discounts for 5 star hotels. You can check the promotions page to see the latest deals that available for you on Trip.com.
Which 5 star hotels in Melbourne have a swimming pool?