H2 Hotel München Olympiapark Reviews

I checked into the hotel around 11:00 pm on June 26th 2023 and was greeted by a man from the Middle East or Central Asia who appeared very impatient during the check in process. He is unwilling to explain to me the various precautions that guests should be aware of, such as breakfast time, check-out time, etc. It may because my inability to speak German is surprising and unpleasant for him. My companion and I booked a double bed room, but upon entering the room, we found that we didn't have any pillows, so I went downstairs to ask for them. Coincidentally, a white man in front of me said he didn't have any towels in his room, and the Central Asian man at the front desk politely brought him a towel without saying a word more. At this point, I called my companion to inquire if there were any towels missing in our room. He said that there was only one towel in the room and i should ask for another one. So I walked up to the Central Asian man and asked for more pillows and towels. He suddenly changed his attitude. The courtesy he had shown towards the white man just now disappeared. He asked me, "Why do you need so many pillows? Don't you have any towels in your room?…" His eyes and expression were very arrogant and impatient. Is this difference in treatment because I am from East Asia? Unacceptable racial discrimination, if I had not paid the room fee for 3 nights in advance, I would definitely leave immediately! And the hotel's breakfast and hygiene conditions are worrying! I saw a very long hair in the scrambled egg pot, so I called out to the service staff to remind her. However, she only focused on chatting with colleagues and responded from a distance, saying, "More scrambled eggs will come later!" She thought I called her because the scrambled egg pot was empty. I looked at the strange American standing next to me and we were very helpless. We silently walked away.