Vienna Hotel Reviews

Response from Property: Dear guest, thank you very much for your stay and feedback. We look forward to every stay that brings you success. We sincerely welcome you back home again. The hotel and all staff wish you a pleasant life

Response from Property: Dear guest, hello! I am your online personal butler "Xiaowei". Thank you for taking the valuable time to sincerely comment on the Vienna Hotel Nanjing Pukou Puzhu Middle Road Hotel and acknowledge our work. Your affirmation is our greatest pursuit, and we look forward to your visit again!

Response from Property: 親愛的賓客您好，感謝您對維也納酒店的喜愛和認同，我們一直努力為旅客打造舒適、乾淨、安全、用心服務的入住體驗，希望我們能為您的假期增添喜悦和感動！酒店期待您的再次入住！

Response from Property: 尊敬的客人，您好！我是您的網上貼身管家“小維”。感謝您抽出寶貴時間對維也納酒店南京浦口浦珠中路店進行誠摯的點評。感謝您對我工作的肯定，酒店配有大健康品牌床墊、大健康舒眠枕頭、高織純棉床品，希望為您提供最優質的睡眠體驗。咱們的床是有專門科技部門負責開發的，就是要您睡的舒服！要是喜歡就常來！您的肯定就是我們最大的追求，我的世界星星都亮了，愛您呦！要常來呦～

Response from Property: Dear guest: Hello, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will work harder to create a five-star standard. We look forward to your next trip and we can help you. Create more perfect services.

Response from Property: Dear guests: Hello! Thank you very much for your valuable feedback about the hotel. We attach great importance to your opinion because your satisfaction is the biggest driving force for our work. Regarding the old equipment, old room style, serious wear and tear of the carpet, bathroom condition and room sound insulation issues you mentioned, , we are deeply sorry. Regarding the problem of carpets and slippers, we understand that it is because we have recently replaced a batch of old supplies, which has caused you to encounter inconvenience during use. We are deeply sorry for this. The following are our rectifications. Measures: 1. We have carried out a comprehensive cleaning of the carpets to ensure that the carpets in all guest rooms remain clean and comfortable. 2. Regarding slippers, we have replaced slippers in all guest rooms and ensured their quality and durability. 3. Regarding the bathroom and room sound insulation problems, we have arranged for repairs and upgrades. It is expected that these problems will be effectively solved in the near future. 4. We will also conduct a comprehensive inspection and update of the guest room equipment to improve the overall stay experience! Please rest assured that we have taken practical and effective measures to improve these problems and ensure that you can enjoy a more comfortable and satisfactory experience during your next stay. We sincerely apologize for the inconvenience caused to you and thank you again. understanding and support. We look forward to your visit again and promise to provide better service! Wish you a happy life!

Response from Property: Dear guest: Hello, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will work harder to create a five-star standard. We look forward to your next trip and we can help you. Create more perfect services.

Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to welcoming you Come again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: 尊敬的賓客：您好，感謝您對我們的認可，客人的每一絲需求都是我們真誠為之努力的方向，我們一定更加努力，打造五星級水準，期待下一次的出行，我們能為您創造更加完美的服務。

Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.

Response from Property: Dear guest, we are very sorry that this stay has brought you an unpleasant experience. We have forwarded your feedback to the relevant departments and will make rectifications immediately. Regarding the issue of carpet cleaning, we will arrange deep cleaning and disinfection; sticky breakfast plates are a serious dereliction of our work, and we will strengthen the supervision of the tableware cleaning process; in the case of poor sound insulation, we will also explore feasible improvement plans as soon as possible to strive for follow-up We provide our guests with a better environment and hope that you will have the opportunity to see our changes and progress in the future. We sincerely apologize again.

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to each guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.

Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has a scene that makes us reluctant to leave, and every hotel has its sweet and warm memories. I hope that the Vienna Hotel will be the warmest and unique one in your memories. , come back to the Vienna Hotel often and wish you well!

Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.