Hotel story Namba

Hotel story Namba Reviews

Hotel story Namba

Hotel story Namba 2~9F 4 Chome-6-7 Nipponbashi, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0005, JapanView Hotel Details
Hotel story Namba
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Hotel story Namba Guest Reviews

4.5/5
Great
27 review
Verified reviews
Location4.5
Amenities4.6
Service4.3
Cleanliness4.6
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All reviews(27)
Positive reviews(26)
Reviews with photos/video(10)
Clean and tidy(10)
Awesome rooms(10)
Awesome stay(8)
Great location(8)
Beds were average(5)
Negative reviews(1)
maikati
Premier Room
Stayed in Jul 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Where do I even begin!! The location of the place was perfect, the streets were quiet at night and it was right in DenDen Town within walking space of a ton of stations. The apartment seemed small online at first but when I arrived everything was conveniently and strategically placed in the apartment so it didn’t feel crammed. It’s clear that the flat is ether brand new or has been recently renovated, it’s spotless!! No dust, no grime no dirt. There’s a gas stove, a fridge, microwave, washing machine, bathtub, couch, huge closet, desk, and a balcony where you can chill. There was a receptionist downstairs during the day and he was very helpful, even offered me a drink when I checked in! I felt super safe and comfortable here. The price was also very affordable for what I was getting. Id definitely come again !!! ＜3
Response from Property: Dear Guest,Thank you for choosing to stay at our guesthouse and for taking the time to share your experience with us. We are delighted to hear that you were satisfied with our location, facilities, and services.We are pleased to know that the layout and renovation of our apartment made you feel comfortable and spacious. Our team is committed to providing a clean and tidy environment, and your positive feedback is truly encouraging.Additionally, our staff is very happy to have been able to assist you and enhance your stay. We will continue to maintain high service standards to ensure that every guest has an enjoyable stay.Thank you once again for your wonderful review. We look forward to welcoming you back in the future!Wishing you all the best
Anonymous User
Special Deluxe Room
Stayed in Aug 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 14, 2024
Convenient location. The space is sufficient for 3 people. All facilities are ok.
Response from Property: Dear Guest,Thank you for staying with us and for taking the time to share your feedback. We’re glad to hear that you found the location convenient and that the space was sufficient for your group of three. It’s also great to know that you were satisfied with our facilities.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Best regards,
Rad Ng
Deluxe Room
Stayed in Jun 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Jun 27, 2024
This is the third time I stay in this hotel, good as always, but this time the bed sheet and blanket got some dirt in it, which a bit disappointing me.
Response from Property: Dear Guest,Thank you for choosing our hotel once again and for taking the time to share your feedback. We are delighted to hear that you have consistently enjoyed your stays with us.However, we sincerely apologize for the inconvenience you experienced with the bed sheets and blanket during your recent visit. This does not meet our usual standards of cleanliness, and we are addressing this issue with our housekeeping team to ensure that it does not happen again.We appreciate your understanding and your continued support. If you have any further concerns or if there is anything we can do to make your next stay more comfortable, please do not hesitate to let us know.We look forward to welcoming you back and providing you with a more satisfactory experience.Kind regards
Guest User
Spacious Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Fantastic location !! Fourth time to Osaka and this hotel is my favourite. Will definitely book here again. Best value for money. There is a Front desk manager that helped me with my luggages. I think this is the only Apartment type hotel that has a staff onsite The room is comfy and clean, brand new I think. There is a full size supermarket 3 mins walk, bought all kinds of fruits... haha. Feels like home, washing machine, fridge, stove, microwave, TV all have.
Response from Property: Dear Guest,Thank you for your wonderful feedback and for choosing our hotel once again during your visit to Osaka. We are thrilled to hear that our location and facilities continue to meet your expectations and that you consider us your favorite place to stay.We are delighted that you found our room to be comfortable, clean, and well-equipped with all the amenities you needed, including the washing machine, fridge, stove, microwave, and TV. It’s great to hear that the nearby supermarket made your stay even more convenient.Our team is committed to providing excellent service, and we are glad that our front desk manager could assist you with your luggage. Your kind words are greatly appreciated and will be shared with the team.We look forward to welcoming you back on your next trip to Osaka and providing you with another enjoyable stay.Kind regards
dqueen93
Spacious Room
Stayed in May 2024
Couples
4 review
4.7/5
Amazing
Posted on May 26, 2024
A hassle free process to check-in. Spacious studio style living and all tourist spots within a 15 min walking distance. Amazing connectivity to train stations as well
Response from Property: Thank for the comment and looking forward to seeing you again in the future.
aniu
Tatami Room
Stayed in Aug 2024
Other
65 review
4.7/5
Amazing
Posted on Aug 4, 2024
The hotel room is big and clean, the location is a little bit far from train station,but overall very good.
Response from Property: Dear Guest,Thank you for choosing to stay at our guesthouse and for taking the time to share your feedback with us. We are delighted to hear that you found the hotel room spacious and clean.We apologize for the inconvenience regarding the distance from the train station. We understand that location can be an important factor for our guests, and we will take this into consideration for future improvements.Overall, we are pleased to know that you had a very good experience with us. Your feedback is greatly appreciated and will help us to continue enhancing our services.Thank you once again for your valuable comments. We look forward to welcoming you back in the future.Best regards
N.Hui
Tatami Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 25, 2024
A nice hotel Got everything you need Very neat and tidy Hotel staff are very nice and helpful Different shops and food around the hotel A Nice place to stay. Will definitely come back for my next Osaka trip
Response from Property: Thank for the comment and looking forward to seeing you again in the future.
Guest User
Deluxe Room
Stayed in May 2024
Couples
1 review
4.0/5
Very Good
Posted on May 25, 2024
Very good
Response from Property: Thank for the comment and looking forward to seeing you again in the future.
dio1redd
Deluxe Room
Stayed in Jun 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jul 4, 2024
The room is well-equipped and has a large space. You can wash clothes and heat lunch boxes. It is surrounded by model shops and handicraft shops, which is convenient for purchasing. Self-service check-in and check-out require access code and registration number. If you do not receive it by email, you can contact Ctrip customer service to obtain it.
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Response from Property: Dear guest, thank you for choosing our B&B and sharing your stay experience. I'm very glad to know that you are satisfied with the room's "well-equipped facilities, spacious space, ability to wash clothes, and ability to heat lunch boxes". We are also glad that you find the surrounding model shops and handicraft shops to be very convenient and can provide a convenient environment for your hobbies. Thank you for your understanding of the self-service check-in and check-out procedures. If you encounter any problems while receiving emails, please feel free to contact Ctrip’s customer service department and we will be happy to assist you. We will continue to work hard to improve service quality to provide you with a more comfortable stay. Looking forward to your visit to our B&B again. Thank you again for your support and understanding. yours truly
Anonymous User
Deluxe Room
Stayed in Jun 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Very good! It says self check-in, but the friendly desk man helped me. It's a clean and nice room.
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Response from Property: Hello customer! Thank you for using our hotel. We are very pleased to hear that you have given us a positive review of the helpful assistance provided by our friendly desk staff, despite the fact that we have a self-check-in system. Also, we are glad that you found the room clean and satisfactory. We will always do our best to ensure a comfortable and satisfactory stay for you. We look forward to your continued use. Thank you.
Anonymous User
Deluxe Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Self-service check-in is available 24 hours a day. The room is spacious and equipped with basic appliances. The washing machine and bathroom dryer functions are very practical. There is also a kitchen with pots and dishes, so you can cook your own late-night snacks, which will make people feel like they are back. The illusion of home is highly recommended.
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Response from Property: Thank you for your valuable review! We look forward to providing you with excellent service again in the future and making you feel the warmth and comfort of your home away from home. Thank you again for your support and affirmation!
Guest User
Spacious Room
Stayed in May 2024
Couples
4 review
4.7/5
Amazing
Posted on Jun 25, 2024
The equipment inside is very new and clean. It is located near Ebisu Station, and there is a supermarket nearby where you can buy sashimi for late-night snacks. The price is favorable and I would like to stay again if I have the opportunity in the future!
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봉석
Deluxe Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 16, 2024
There was a separate kitchen like at home, it was very spacious, and there was a washing machine, so it was very comfortable. The mattress and towels were a bit disappointing, but everything else was very good.
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Response from Property: We sincerely thank you for giving us a positive evaluation. I hope to see you again next time.
Елена
Deluxe Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 26, 2024
The best hotel in Japan for our entire trip. Large room (actually a studio), kitchen, bathroom, all amenities, washing machine, bed (there is a sliding door separating from the kitchen), balcony. Location next to Namba 7 minutes walk, quiet at night. If we return to Osaka, only here.
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Response from Property: "Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us and that our room and amenities met your expectations. It's great to know that you found the location convenient and enjoyed the peaceful nights. We would be honored to welcome you back to Osaka in the future. Safe travels and hope to see you again!"
happy wa
Special Deluxe Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 15, 2024
Room facilities: A fairly new B&B with complete and clean facilities. It has basic daily necessities, including a washing machine, microwave, gas stove, and refrigerator. It is especially suitable for family living. There is a balcony where you can dry your washed clothes. In summer, the temperature is very high, so you can basically dry them in one night. Hotel service: Check-in and check-out are all self-service. There is no one to attend and clean during your stay. The garbage needs to be taken to the designated location in the yard on the first floor to be discarded. I personally think it's okay. There is a sweeper in the room, so it's acceptable to clean it yourself. The bed in the room is a little softer and the pillows are a little higher. Surrounding transportation: Not far from the subway station Ebisucho, it is quite convenient to go anywhere. There are also convenience stores and supermarkets near the hotel, and it is also very close to Tsutenkaku Tower, and the Jingan Temple Duty Free Shop is not far away. Overall, quite satisfied and recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at our B&B and sharing your stay experience in detail. We are delighted to hear that you were satisfied with the facilities and cleanliness of your room and that our apartment-style configuration meets the needs of you and your family. The balcony is convenient to use, especially in the hot summer, which is also a thoughtful design we provide to our guests. Regarding the self-service check-in and check-out service you mentioned, we understand that this may require some adaptation for some guests, but we are pleased that you can accept it and think this is a reasonable arrangement. We will also give serious consideration to the comfort of beds and pillows to provide a more comfortable experience for future guests. We are glad that our geographical location also brings convenience to your travels. The surrounding shopping and entertainment facilities make your journey more enjoyable. Thank you very much for your recommendation and feedback, we look forward to serving you again in the near future and providing you with a better stay experience. Wish you a happy life!