Minn Shin-Osaka

Minn Shin-Osaka Reviews

Minn Shin-Osaka

1 Chome-21-29 Higashinakajima, Higashiyodogawa Ward, Osaka City, Osaka Prefecture, 533-0033, JapanView Hotel Details
Minn Shin-Osaka
Minn Shin-OsakaMinn Shin-OsakaMinn Shin-Osaka
Check available rooms for your travel dates
We Price Match
1 night

Minn Shin-Osaka Guest Reviews

4.1/5
Very Good
118 review
Verified reviews
Location4.2
Amenities4.0
Service3.9
Cleanliness4.3
Filter by:
Sort by:
All reviews(118)
Positive reviews(29)
Reviews with photos/video(6)
Awesome stay(10)
Average service(8)
Great location(7)
Large rooms(5)
Negative reviews(2)
XenTraveller
Theater Family
Stayed in 2024 年 1 月
Family
13 review
4.0/5
Very Good
Posted on 2024 年 1 月 29 日
Within walking distance to shin osaka station. Delicious food eatery nearby. The room lighting is a bit dark, laundry room has no light at all. There is no service personnel so if you don't need any human interaction it works fine, there is no luggage storage in the lobby unlike other Minn locations (Yamato is around the corner to ship your luggages to), use the lockers in train station. The wash basin is very low like kids height, for adults you will strain your back brushing teeth or washing face.
Response from Property: Thank you for providing your feedback on your stay. We're pleased to know that our proximity to Shin-Osaka Station and the presence of delicious food options in the vicinity were convenient for you.We apologize for any inconvenience caused by the room lighting and the lack of light in the laundry room. Your comments are noted, and we'll work on improving the lighting situation to enhance the overall experience.We appreciate your understanding regarding the absence of service personnel. Your feedback about the lack of luggage storage in the lobby is valuable, and we'll consider how we can enhance this aspect for the convenience of our guests.Thank you for sharing your insights, and we hope to have the opportunity to welcome you back in the future. If there are any other specific suggestions or preferences you have, feel free to let us know.
Wing Ki Winky
Theater Twin
Stayed in 2023 年 12 月
Family
1 review
2.7/5
Posted on 2024 年 1 月 5 日
The room is spacious , which enable me to open 2 to 3 suitcase at the same time. This is Good. The location is good too. Though Shin-Osaka is a busy station, but the around area is quite quiet and relax. Although No super big shopping mall nearby, but have some little boutique, medical drug store and quite a number of choices of food stalls in the station. The overall hygiene i just rate it 2 stars cause is quite dusty in the ventilation area and there are stains in the cup. and the fridge is not function well, which i can't store the food probably. So i really cant cook in the kitchen. For services part i rate it for 2 stars cause the don't have people in the counter, if you have any queries , let's say if you want one more pair of slippers, u have no one to ask.
Response from Property: Thank you for taking the time to provide us with detailed feedback about your stay. We are glad to hear that your room was spacious and comfortable even for guests with multiple suitcases. We are also very pleased that you appreciate the quiet and calm atmosphere around Shin-Osaka Station.However, we sincerely apologize for any shortcomings, especially in terms of hygiene and service. We have taken note of the dust in the air vents, the stains on the cups, and the refrigerator malfunction.We also apologize for the inconvenience caused by the lack of service staff and the difficulty in obtaining additional items such as slippers. We will review our service procedures to ensure that our guests have access to the assistance and amenities they need.Your feedback is very valuable and we appreciate your patience and understanding. We will make every effort to improve your stay with us so that you can enjoy a better stay in the future. Please let us know if there is anything else we can do to make your stay more enjoyable.
Guest User
Theater Family
Stayed in 2023 年 12 月
Family
7 review
4.5/5
Great
Posted on 2023 年 12 月 18 日
Value for money. You get all the basic amenities including a projector screen and washing machine.
Response from Property: Thank you for your review! We are delighted that you found our accommodations to be value for money. We strive to provide the amenities essential for a comfortable stay, such as a projector screen and laundry facilities. We appreciate your feedback and look forward to welcoming you back again. If you have any specific suggestions or requests, please feel free to let us know. We look forward to welcoming you again.
Guest User
Standard Twin Room
Stayed in 2024 年 5 月
Business travelers
6 review
2.0/5
Posted on 2024 年 5 月 30 日
Cloud front desk, not friendly
JenManu
Standard Room
Stayed in 2022 年 5 月
Family
31 review
3.0/5
Posted on 2022 年 5 月 29 日
It was good to stay for one night We chose here because it’s really close to Shin Osaka station And the price is really reasonable and very big
Rosemary
Standard Double Room
Stayed in 2024 年 6 月
Couples
7 review
4.0/5
Very Good
Posted on 2024 年 6 月 14 日
The size of the room is suitable for two people. It has a washing machine and a cooking stove. It is very convenient. The transportation is also very convenient. The convenience store is nearby. There are many restaurant options nearby. The overall experience is good.
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel and taking time out of your busy schedule to write a review. We are glad to hear that you were satisfied with your stay. We would also like to thank you for your review of our facilities and services. Your direct opinions and suggestions are extremely valuable and encouraging to us. We will continue to work hard to become a hotel that everyone loves and look forward to your continued visit in the future. We sincerely look forward to welcoming you again.
Guest User
Standard Double Room
Stayed in 2024 年 8 月
Travel with friends
1 review
4.0/5
Very Good
Posted on 2024 年 9 月 5 日
It was about a 10-15 minute walk from Osaka Station and the room was like a typical one-room apartment. They didn't have amenities like toothbrushes that are provided in most hotels, but the hand-washing soap and shampoo smelled really nice and I thought they were using pretty good products. The hotel's hair dryer was also a Panasonic one which was very good. The location isn't the best as there is an apartment building right in front of the window, but it was cheap and I'd like to use it again.
Original TextTranslated by Google
Guest User
Family Room
Stayed in 2024 年 8 月
Family
4 review
3.5/5
Posted on 2024 年 8 月 24 日
Check-in was smooth for those familiar with the hotel, but there were some people who were having trouble in the lobby for a long time and it was crowded. There is no luggage storage service, so I feel it is inconvenient when sightseeing with large luggage. I wish toothbrushes and sleeping clothes would be provided in the rooms. Thank you very much.
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in 2024 年 7 月
Family
2 review
4.7/5
Amazing
Posted on 2024 年 7 月 31 日
The room is very good, it is very convenient to wash clothes, and the balcony is also very large, which is very suitable for drying clothes. However, the cleaning is not done once a day, but once every three or four days, and the garbage exploded
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel and taking the time to write a review. We are glad to hear that you were satisfied with the room facilities and had a pleasant stay. ​We would also like to thank you for your detailed evaluation of our facilities and services. ​We would also like to thank you for your detailed evaluation of our facilities and services. We would like to thank all our guests for their compliments and suggestions, which are the most valuable and inspiring for our hotel. We will continue to work hard to become a hotel that everyone loves and look forward to your continued visit. We sincerely look forward to welcoming you again.
Guest User
Theater Family
Stayed in 2024 年 6 月
Family
1 review
4.7/5
Amazing
Posted on 2024 年 6 月 18 日
We stayed as a family of four. It was very clean and had a microwave, plates, and chopsticks, so it was very comfortable. Since our children are still small, we were able to do some simple cooking at the hotel, which was very convenient.
Original TextTranslated by Google
Response from Property: Thank you for staying with us and for posting a review. We are very pleased to hear that you were satisfied with the cleanliness of the room and the facilities. Direct comments and feedback from our guests are of paramount importance to us at the hotel and serve as a great encouragement. We will continue to make efforts to be a hotel that is loved by all, so we appreciate your continued patronage. We look forward to welcoming you again.
ansony2k
Family Room
Stayed in 2024 年 6 月
Family
29 review
4.5/5
Great
Posted on 2024 年 6 月 11 日
6 minutes walk from Shin-Osaka Station, great location. Reasonable size room, washing machine, kitchen, microwave oven. Self check-in, English front desk remote assistance, quite convenient
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel and taking time out of your busy schedule to write a review. We are delighted to hear that you were satisfied with our location, facilities and services and had a pleasant stay. Your direct comments and suggestions are very valuable to us and encourage us. We will continue to work hard to become a hotel that everyone loves and look forward to your continued visit. We sincerely look forward to welcoming you again.
se6
Standard Double Room
Stayed in 2023 年 9 月
Travel with friends
19 review
5.0/5
Outstanding
Posted on 2023 年 9 月 19 日
I always stay at this hotel, but this was my first time staying as a double. I liked that it felt like there was more space than other rooms.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We would also like to thank you for taking the time out of your busy schedule to post a review. We are very happy to hear your compliments about our room. We look forward to seeing you again.
Guest User
Theater Twin
Stayed in 2024 年 2 月
Family
1 review
3.5/5
Posted on 2024 年 2 月 22 日
There is no luggage storage or tooth brushing amenities, so I felt like my stay would have been more comfortable if they had been provided. The room was spacious and close to the station, so it was great.
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel and for taking the time to write a review. We are very sorry to read your review and to hear that you had an unpleasant experience. We will share your comments regarding our baggage storage service and amenities with our staff and will take them into consideration as future issues for improvement. We are looking forward to welcoming you again.
Guest User
Family Room
Stayed in 2024 年 2 月
Family
11 review
3.2/5
Posted on 2024 年 2 月 14 日
There is no one at the front desk. If you can't check in, you can use the pad next to you to make a video call. If you can't communicate, there will be a ********* guy who will immediately ask you to speak Chinese. The okonomiyaki restaurant further ahead is delicious, and there is a yakiniku restaurant a little further ahead too. After washing the clothes, you can use the heating function in the shower room to dry them quickly. All in all, it’s good quality and cheap, and kids like it very much.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay at our hotel and for taking the time to write a review. We are very pleased to hear that you had a pleasant stay with us. We would also like to thank you again for your detailed comments on our facilities and services. We sincerely apologize for any inconvenience caused at check-in time, and we will make every effort to improve the situation. Your direct words and comments are most precious to us, and are a source of encouragement for us at the hotel. We will continue our efforts to become a hotel that is loved by everyone, and we look forward to your continued patronage. We sincerely look forward to welcoming you again.
Guest User
Quadruple Room
Stayed in 2023 年 7 月
Travel with friends
39 review
4.7/5
Amazing
Posted on 2023 年 8 月 28 日
New hotel, 3 minutes walk from the straight elevator at the East Exit of Shin-Osaka Station. There are many convenience stores and restaurants around, and there are also in the station. There is no one at the front desk, self check-in is required. Mid-week prices are affordable, and prices increase on weekends. Sound insulation is acceptable.
Original TextTranslated by Google