Porto

Hotels Near Biblioteca Popular Pedro Ivo in Porto

Enter your dates for the latest hotel rates and availability.

Swipe up to view more
Filter by:
Hotel Star Rating
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Best Hotels near Biblioteca Popular Pedro Ivo

Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
Marquês Garden House by Olivia
Marquês Garden House by OliviaMarquês Garden House by Olivia
0.08km from Biblioteca Popular Pedro Ivo
With a stay at Marquês Garden House by Olivia in Porto (Centro / Baixa), you'll be within a 5-minute drive of Porto City Hall and Porto Cathedral. This guesthouse is 2.1 mi (3.4 km) from Ribeira Square and 2.3 mi (3.7 km) from Porto Historic Center. Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional features at this guesthouse include complimentary wireless internet access and concierge services. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM. The front desk is staffed during limited hours. Make yourself at home in one of the 16 air-conditioned rooms featuring espresso makers and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and electric kettles.
Excellent
30 review
4.5/5
Price from
CAD 194
per night
Check Availability
Hotel Jaguar Oporto - Airport to Hotel and City is a Free Shuttle Service
Hotel Jaguar Oporto - Airport to Hotel and City is a Free Shuttle ServiceHotel Jaguar Oporto - Airport to Hotel and City is a Free Shuttle Service
0.31km from Biblioteca Popular Pedro Ivo
With a stay at Hotel Jaguar - Oporto / Airport - Hotel and City is a free shuttle Service in Porto (Centro / Baixa), you'll be within a 5-minute drive of Bolhao Market and Porto Cathedral. This hotel is 2 mi (3.2 km) from Dom Luis I Bridge and 2 mi (3.3 km) from Casa da Musica. Make use of convenient amenities, which include tour/ticket assistance and a vending machine. Enjoy a meal at Restaurante Hotel Jaguar, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is complimentary (available on request). Make yourself at home in one of the 66 individually decorated guestrooms, featuring minibars and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

GGuest User 2023.09.26
Absolutely delightful stay at the Hotel Jaguar for my birthday. The hotel was exactly as described at booking and exceeded my expectations. From checking in to checkout, I experienced professionalism, courteous, and friendly hospitality. I didn't have breakfast in the restaurant, opting to make use of the complementary fruit plate in the room for a breakfast in bed the following morning. Chose to have dinner at the hotel in the evening, which offered a set menu with a choice of dishes that was extremely generous and reasonably priced. It's somewhere I will definitely stay again should I return to Porto.
Outstanding
95 review
4.6/5
Price from
CAD 177
per night
Check Availability
Hotel Cristal Porto
Hotel Cristal PortoHotel Cristal Porto
0.56km from Biblioteca Popular Pedro Ivo
With a stay at Hotel Cristal Porto, you'll be centrally located in Porto, within a 5-minute drive of Porto City Hall and Porto Cathedral. This upscale hotel is 1.7 mi (2.8 km) from Ribeira Square and 1.9 mi (3 km) from Porto Historic Center. Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Satisfy your appetite for lunch or dinner at Cristal, a restaurant which specializes in Portuguese cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite. Stay in one of 94 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

GGuest User 2023.04.29
My sister and I stayed for week in March. The location is good - fairly quiet in the evenings, a few shops and restaurants walking distance, not far to the Faria Guimaraes Metro station. Inexpensive Uber ride to historic areas. The hotel spaces were well kept, clean and modern. Our room was spacious and very comfortable. Staff were very helpful and friendly. Wish we had spent a bit more time in the outdoor space!
Excellent
64 review
4.4/5
Price from
CAD 188
per night
Check Availability
Monte Carlo Love Porto
Monte Carlo Love PortoMonte Carlo Love Porto
1.32km from Biblioteca Popular Pedro Ivo
With a stay at Monte Carlo Love Porto Guesthouse, you'll be centrally located in Porto, within a 5-minute drive of Porto Historic Center and Porto City Hall. This guesthouse is 1.6 mi (2.6 km) from Ribeira Square and 1.3 mi (2.1 km) from Porto Cathedral. Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This guesthouse also features a hair salon, tour/ticket assistance, and a picnic area. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge. Make yourself at home in one of the 6 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

GGuest User 2022.09.27
This place is actually an old motel that has clearly gone bankrupt and still tries to get naive customers to a trap. It smells of mold, there is no shower ( just a broken whirlpool ), there is no maintenance and the staff is clearly unwilling to look after the guests. To make it worse - if possible - they tried to cheat Booking pretending I was not there ( although I have my credit cards statements to prove ) just not to pay their commission. When I wrote this on the Booking review the owner was extremely impolite and aggressive , as his plote was denounced. Honestly, it makes no sense staying there even if it was for free. Run away from this joint!!
13 review
3.5/5
Price from
CAD 64
per night
Check Availability
Hotel Premium Porto Downtown
Hotel Premium Porto DowntownHotel Premium Porto Downtown
1.79km from Biblioteca Popular Pedro Ivo
Hotel Premium Porto Downtown provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Start your day stress-free at Hotel Premium Porto Downtown as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.

GGuest User 2024.04.20
The hotel service was incredible, very good breakfast, the room was super good, the bed super comfortable and the bathroom was large. It is very well located. I walked everywhere and it didn't take long.
Excellent
77 review
4.5/5
Price from
CAD 217
per night
Check Availability
Outsite Porto Mouco
Outsite Porto MoucoOutsite Porto Mouco
1.96km from Biblioteca Popular Pedro Ivo
With a stay at Outsite Porto Mouco in Porto (Bonfim), you'll be within a 5-minute drive of Porto Historic Center and Porto Cathedral. This eco-certified hotel is 1.9 mi (3 km) from Ribeira Square and 1.4 mi (2.3 km) from Dom Luis I Bridge. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby. Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee. Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 62 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones and safes, and housekeeping is provided daily.

GGuest User 2024.03.10
Great concept, excellent transport links. Really liked the vibe and local neighbourhood had good places to eat
Excellent
63 review
4.4/5
Price from
CAD 176
per night
Check Availability
ABC Hotel Porto - Boavista
ABC Hotel Porto - BoavistaABC Hotel Porto - Boavista
1.98km from Biblioteca Popular Pedro Ivo
With a stay at ABC Hotel Porto - Boavista in Porto (União de Freguesias do Centro), you'll be within a 5-minute drive of Casa da Musica and Livraria Lello. This hotel is 2 mi (3.2 km) from Porto City Hall and 2.1 mi (3.4 km) from Ribeira Square. Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 52 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.

GGuest User 2023.04.15
Great location close to the Metro, although a bit noisy as there is construction outside and a barking next door. The rooms are tiny with minimal amenities. This is not a 4 star hotel as our package promised. Just a heads up, they charge you for extra coffee pods. Staff here is professional and very helpful-they wear many hats! They helped us book an amazing tour. Walking distance to shopping, an amazing indoor food court, and grocery stores. The breakfast room is very nice, and has good selections.
Excellent
59 review
4.3/5
Price from
CAD 160
per night
Check Availability
The Central House Porto Ribeira
The Central House Porto RibeiraThe Central House Porto Ribeira
2.35km from Biblioteca Popular Pedro Ivo
With a stay at The Central House Porto Ribeira - Hostel in Porto (Centro / Baixa), you'll be steps from Ribeira Square and 4 minutes by foot from Porto Historic Center. This hostel is 0.3 mi (0.5 km) from Porto Cathedral and 0.4 mi (0.7 km) from Dom Luis I Bridge. Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a communal living room. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Make yourself at home in one of the 22 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.

GGuest User 2023.08.17
The hotel is located in a very good state of the city and is very new. The hotel is very helpful, careful and pleasant! Some basic services are paid as a shower towel or a slipper.
Excellent
45 review
4.4/5
Price from
CAD 31
per night
Check Availability
Rubens Hotels & Spa
Rubens Hotels & SpaRubens Hotels & Spa
3.1km from Biblioteca Popular Pedro Ivo
With a stay at Rubens Hotels & SPA, you'll be centrally located in Vila Nova de Gaia, within a 5-minute drive of Porto Historic Center and Porto Cathedral. This hotel is 0.6 mi (0.9 km) from Dom Luis I Bridge and 2.2 mi (3.5 km) from Ribeira Square. Take advantage of recreation opportunities including an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless internet access and concierge services. Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite. Stay in one of 71 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as coffee/tea makers and blackout drapes/curtains.

2023.09.14
Outdoor pool for hot days amazing, restaurant with tasty food and drinks. we bought a boat trip to the 7 bridges, the reception arranged the trip for us. room very clean, we stayed for 4 days and the room was already clean when we arrived
49 review
3.9/5
Price from
CAD 230
per night
Check Availability
Novotel Porto Gaia
Novotel Porto GaiaNovotel Porto Gaia
3.56km from Biblioteca Popular Pedro Ivo
Located near the Douro River in Vila Nova de Gaia, Novotel Porto Gaia is the ideal hotel to explore the city and the famous Port Wine Cellars. Undoubtedly a major tourist attraction for their wine tastings. Unwind in one of the 93 rooms, relax by the pool or have a drink on the terrace. The hotel also has a childrens play area, gardens and 7 fully equipped meeting rooms for events or business meetings.

GGuest User 2023.07.09
I would like to make a comment on the Novotel because I was really surprised by the positive, I was going without great expectations, I saw some comments that mentioned the old and lack of modernity, and that is not the reality. The hotel is wonderful. The entrance is huge, staff are super friendly and make it easy to stay. We stay in a room with sea view. With a good bathroom, with a large bathroom. The room's closet is huge! The room was very nice, with a decoration, and cozy. The room was air conditioned and a mini bar included in the price of all the drinks of the room. The restaurant was very beautiful. The pool was very good. The water was always brown. I assessed the Novotel with a 9 and I don't give a 10 for the size of the pool. It is a very good hotel and looked for families with children, which makes the pool always full. As for breakfast, I also want to give a praise, because it is quite varied and they never let things end. I liked it very much
Very Good
88 review
4.2/5
Price from
CAD 142
per night
Check Availability
See all Hotels near Biblioteca Popular Pedro Ivo

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.0/5
66 review
Hotel Palanca
Porto | 0.33KM from Biblioteca Popular Pedro Ivo
4.1/5
48 review
Lounge Inn Guest House
Porto | 0.11KM from Biblioteca Popular Pedro Ivo
4.1/5
25 review
GuestHouse Marquês
Porto | 0.02KM from Biblioteca Popular Pedro Ivo
4.5/5
91 review
Fontinha Porto, Trademark Collection by Wyndham
Porto | 0.55KM from Biblioteca Popular Pedro Ivo
4.6/5
103 review
Castelo Santa Catarina
Porto | 0.36KM from Biblioteca Popular Pedro Ivo
3.3/5
33 review
Faria Guimares Porto Centro
Porto | 0.43KM from Biblioteca Popular Pedro Ivo
4.4/5
75 review
Pur Oporto Boutique Hotel by Actahotels
Porto | 0.77KM from Biblioteca Popular Pedro Ivo
4.5/5
77 review
Acta The Clover
Porto | 0.89KM from Biblioteca Popular Pedro Ivo
"Great location""Great stay!"
Select dates to view prices
4.4/5
56 review
Stay Hotel Porto Centro Trindade
Porto | 0.92KM from Biblioteca Popular Pedro Ivo
"Great stay!""Great location"
Select dates to view prices
4.5/5
63 review
Yotel Porto
Porto | 0.93KM from Biblioteca Popular Pedro Ivo
"Great stay!""Clean and tidy"
Select dates to view prices

Latest Reviews for Porto hotels

Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.7/5
Outstanding
GGuest UserStayed here for 7 nights and was in 3 different rooms. Good News: Staff is great, especially Joanna and Marina (?) at front desk, and Paulo (?) and other bellman Overall decor is dated and needs refurbishing. Comments re: rooms… Room 234: Larger and very quiet with robe/slippers. Headboard is torn. Bathroom door in the way of toilet & bidet; need to close door to access. … Rm 232: Corner Suite. Beautiful but TOO NOISY. Despite wearing earplugs, closing double-paned windows + lowering electronic blackout shades outside bedroom window, still had trouble sleeping due to street noise (trucks, motorcycles, etc). Noise through evening and early morning hours when bins picked up. Windows need another layer to soundproof… Room 411: New side of hotel, VERY small room; no slippers/robe offered, better layout of bathroom. No view but very quiet. Bad news: For the amount charged per room (almost €200/night or more) + standard hotel tries to maintain, complimentary coffee and water should be available every day of stay, not just day #1. Beautiful view and good food from rooftop bar but VERY SLOW service. Tips: Location is by river so about 1-2 miles from city center which is uphill from hotel. Other option is to use Uber. Tram stop and supermarket conveniently located within 1-2 blocks of hotel. Can take tram toward Dom Luis Bridge to check out restaurants with great river views: Bacalhau (very small and don’t take reservations) or Vinhas d’Alho restaurant next door, takes reservations and has more outdoor seats. Overall: Wonderful, helpful and accommodating staff in lovely location but you could find better value other places, like the many ”AL” accommodations (private apartments similar to Airbnb).
Vincci Porto
Vincci Porto
Porto
Price per night from: CAD 158
4.6/5
Outstanding
GGuest UserNo words.... Has been a trip INSIDE a subway construction area .... And I am not kidding unfortunately. I have reserved a single room kind bed. At beginning the reception assigned me one room at 4th floor exactly in front of jackhammer operators, which made the same noises as in war scenario with 2 beds. Then after my immediate big complain reception have assigned me another room, #209. Different scenario : that was in front of a concrete grinding crane arrives from 8pm in the morning until 10pm in the evening. at 7am the noises of the vehicles began with the relative movement alarm and in the evening after 10pm the workers who hammer gradually finished at 1am in the night. all i have timed videos to prove my experience. I asked several times to assign me a room ON OTHER SIDE (that are outside the ”war operation area”) but answer was always _ ”SORRY SIR, THE ROOM ON BACKSIDE ARE FULL AND WE DO NOT HAVE SPACE AVAILABLE” . Today at check out I have asked a discount, as feedback the receptionist charged me 20EUR more for 2 peer juices I have got from minibar...... I do not know how to describe this experience, I have been many times in Intercontinental and I have been always satisfied.... BESIDE THIS LAST TRIP THAT IS REALLY SOMETHING I WANT TO FORGET Travellers' take extreme care going there !! At least until the subway works under room balcony are finished !!! Can not upload pictures the website tell me ”unable to lad” but I can sent ll of them separately
4.6/5
Outstanding
GGuest UserWow- what a great location and eclectic hotel. Staff was very welcoming, happy, energetic and went out of their way to offer directions and recommendations to restaurants. Clean room, crisp sheets, well maintained. The hotel itself is right across the street from the Cathedral and is central to so many tourist sites, restaurants and shops. We truly enjoyed our stay here and highly recommend this hotel.
4.5/5
Excellent
VVoyager22474143875Recently stayed here as part of my husbands 70th birthday, hotel kindly upgraded us to a deluxe room and there was a small cake waiting for us which was a lovely touch. The room was really lovely, only downside is that they only give you 1 free bottle of water per visit and only few pods for coffee machine which given it was a deluxe room a bit poor. However, apart from this small glitch, everything else we could not fault at the hotel. Bed was very comfortable, reception staff were very helpful in advising us on on areas to visit. Lovely continental breakfast and cooked one but not to order so on hot plates instead, local restaurants nearby which I would recomend are Solar Moinho de Vento & Meia Nau, which are both 5 mins walk away.
Chic & Basic Gravity
Chic & Basic Gravity
Porto
Price per night from: CAD 280
4.5/5
Excellent
GGuest UserEs un Alojamiento que esta pensado para robar al turista. NO es una persona. Es la empresa o quien la gestiona que armo un sistema de robo. LEAN OPINIONES EN GOOGLE POR FAVOR. Y estoy seguro que hay gente a la que le robaron pero no se dieron cuenta por no contar todo el dinero en el momento y seguir viaje. Nos dijeron que tenias que poner un cartel para que te hagan el cuarto y sino no entraban. No dejamos el cartel y cuando se denuncio el robo, y después de demor**** 3 días, nos dijeron que vieron en las cámaras que entraron a arreglar la cortina que no funcionaba. Primer punto la cortina cuando nos fuimos seguía sin funcionar. Segundo nunca nos avisaron que iban a entrar al apartamento. Tercero no nos informaron que entraron, tampoco cuando hicimos la denuncia sino después que pedimos que revisen las cámaras. Quien entra a robar con cámaras en los pasillos? de nuevo LEAN OPINIONES EN GOOGLE. Es sistemático y armado por la empresa o quien la dirige. Nos reconocieron que entraron al cuarto, cuando no lo pedimos y no nos avisaron. Parece que en Portugal se puede entrar a un departamento ocupado a hacer supuestos arreglos sin avisar a los huéspedes. No lo había escuchado nunca. Y lo mejor reconocen que entraron al cuarto, pero como dentro no hay cámaras no pueden dar fe de que nos robaron. Pero de nuevo no fuimos los únicos. En otro cuarto también entraron, abrieron las valijas pero no encontraron dinero. Y quien dice ser el manager, se hace el desentendido. Por eso sostengo que es la empresa quien tiene armado un plan de robo a los pasajero. La otra opción es que nosotros y los otros huéspedes de otros paises, nos hayamos puesto de acuerdo para hacer falsas denuncias... Eso si estaría bueno que nos expliquen como fue que denunciamos un robo sin saber que alguien había entrado al cuarto?? Tuvimos suerte parece... Porque el cuarto no se limpio, y no nos avisaron que alguien iba a entrar o entro... o sea denunciamos el robo y justo en las cámaras se ve que alguien entro... raro que no solo seamos deshonestos y perdamos tiempo de nuestras vacaciones en falsas denuncias, sino que también somos magos...
My Story Apartments Porto - Santa Catarina
My Story Apartments Porto - Santa Catarina
Porto
Price per night from: CAD 157
4.4/5
Excellent
LLululove.icecreamNew hostel w perfect position. It’s placed in the central so u don’t need to buy ticket for public transport. U can walk from the hostel to many places to visit They also nice and support if u need any help I will come back here if I go to Porto again. XD
Rosalma Hostel
Rosalma Hostel
Porto
Price per night from: CAD 21
4.4/5
Excellent
GGuest UserHemos pasado cuatro días inolvidables en una ciudad maravillosa. Elegí este hotel por las opiniones tan positivas que tenía y la verdad es que ha sido todo un acierto. La ubicación ( muy cerca a pie pero alejados del bullicio) y sobre todo las instalaciones ( un hotel creado con muy buen gusto) y el trato del personal hacen la estancia inmejorable. Gracias.Volveremos.
The Editory Garden Baixa Hotel
The Editory Garden Baixa Hotel
Porto
Price per night from: CAD 210
4.4/5
Excellent
XXIAOYUANWhat a royal style! I really like the interior design and the elevator is so interesting! Great location, walking distance to main attractions. Breakfast is good too! There is a complimentary tasting of Porto grape liqueur at the front desk and a lounge with coffee and other refreshments.
4.3/5
Excellent
LLULUAwesome accommodation experience, the core location of the Du Ruo River, the beauty and food, the hotel staff are very nice, also help me with the Taxi when I am going to book, the breakfast is also very good, the room is better, it is not small in Europe, the bathroom More big, no sense of urgency, if you come back to Porto next time, you will definitely live here again.
Descobertas Boutique Hotel by Aspasios
Descobertas Boutique Hotel by Aspasios
Porto
Price per night from: CAD 222
4.2/5
Very Good
GGuest UserI have stayed in this hotel recently for weeks on end, so I think I can write with some authority about what kind of hotel it is and what can go wrong from the customer's point of view. Perhaps the biggest issue is noise. There appears to be little soundproofing between the rooms, and it is clearly unfit for purpose. Worse still is how the noise can sometimes be dealt with. On a recent visit I had a very unpleasant experience on my first night back to the hotel. At 1am, there was a lot of noise from the room of one of my neighbours. I called reception and spoke with Claudio, the person in charge. I explained the situation and asked to change to another room. Claudio sounded sceptical and said he was going to check the room from where I said the noise seemed to be coming. I told him that I was hearing noise not from the corridor but from my room, and predicted that he might not necessarily hear anything from the corridor. He phoned me back and said: ”the weirdest thing is that I heard no noise”. I told him it wasn’t at all “weird” and reminded him of what I had said. He suggested that I move to the room next door - the other side of the room from where the noise was coming. I told him I wanted to move away from, not stay beside, the noisy room. Soon after I moved to the new room, a couple entered a neighbouring room and started to shout and argue. I spoke to Claudio again. He sounded even more impatient now, and again expressed doubt that there was any noise occurring. He told me that I could move to yet another room - but warned me: ”you will still have neighbours no matter where you go.” It was now after 2am, and I was exhausted. Claudio's badge was not visible as he walked in front of me, and so I asked him what his name was. He turned around and said ”Claudio” and then pointed to his badge and said, sarcastically, ”you can see it on my badge.” I asked him not to patronise me, that I was not stupid, and also that I did not have to be reminded that there are always neighbours in a hotel. I reminded him that, as a frequent visitor to Eurostars hotels (I had spent almost 4 of the previous 12 months living in them in and around Porto) that I had never encountered such unprofessional, patronising, rude and arrogant behaviour from a Eurostars employee or one from any other hotel. Eurostars later asked me to give an account of my stay there. I told them about the above experience. I did not receive any response from them. However, when I spoke about the incident to the manager, Marco, he told me he was aware of my complaint. His position about it was strangely ambivalent. After apologising, he qualified the apology with: “I would ask you to look at it from our point of view.” His point that we all have bad nights. True enough, but there are limits to what a customer should be expected to tolerate. Another night, after 1am, when I asked to change room again due to noise next door, another person in charge, Ruben, curtly told me I could on
Eurostars Heroismo
Eurostars Heroismo
Bonfim
Price per night from: CAD 153

Frequently asked questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get cheap hotels on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

What is the way to get lower prices at hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed in Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

Can I cancel or change my hotel reservation on Trip.com?

It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

How do I contact trip.com customer service?

You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.