Hotels near Mui Concept in Porto

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Stayed four night as a base for Porto centre. Would give it 3.5 if possible to use halfs. Rooms were clean although showing signs of wear. Bed made up daily and fresh towels. Lack of shelf space in cupboard. Used for breakfast once but also tried the Mitica Inspiracao out of the back door twice for a more relaxed setting and no temptation to overfill v the buffet. Shower has good temperature and flow. Friendly and helpful reception staff. Nearby supermarket for anything you need. The bus from the airport took 50 mins during the morning midweek, and initially goes away from the hotel before heading back towards it. If I was doing it again I would take the Metro to Ramalde the nearest stop and then get an Uber to the hotel. The airport Metro is just behind the road at arrivals. Bus 304 seemed the quicker bus than the 300 or 301 into town. Had issues with bus reliability getting back from town after 8pm using information from route planner on Google maps .. chasing round various bus stops near the Town Hall Square to no avail. Ended up prefering to get the Metro back to Ramalde and then €3 for an Uber. Opted to use luggage lockers at Trindade Metro, €6 small for upto 12 hours rather than detour back to the hotel on the last day. Other sizes available but limited availability.

The room on the 1st floor was Spacious, clean, the air con and black out curtains worked well and the bathroom had 2 sinks, a bidet and a large shower. The staff are all very helpful, polite and friendly. The lovely roof top terrace is a great bonus after a day sightseeing, the drinks are reasonably priced e.g. 3.50 euros for a large beer and 7 for a cocktail (these are well made, not like a certain place we went too in Porto -WOW !!) you could taste the alcohol and the bar staff will bring them up to you, also a very nice addition is free nibbles later in the afternoon. All round great hotel.

Quite large hostel. It has many amenities but doesn’t really convey the hostel vibe. There isn’t really any common area aside for the kitchen and reception area as the huge inner garden is actually a restaurant. We have been kicked out the picnic tables multiple times even though our room is adjacent to the garden, we couldn’t even just sit and read without ordering anything. We were a bit disappointed by the welcoming drink activity as the staff just brought the people together, brought a pitcher of some cocktail and left us to entertain ourselves. The kitchen was quite dirty ever time we went as well. It seemed like the other people staying here didn’t really take care of it but it didn’t seem like anyone from the staff was going to check either. We stayed in a 4-bed room which was clean enough but kept the humidity inside a lot. The curtains and ceiling were dirty or moldy, not really sure. The place is ok, we were expecting more of a Selina.

Thank you for giving us such a fantastic experience, your hotel and the views from our room were just outstanding! We loved reading about its history and about its floral theme - thank you. We had outstanding service from all your wonderful staff, even although some of them are still learning they tried their best to be helpful. Special mention goes to Rishi Raj in the Dining room for being so very helpful and efficient, always going out of his way to give us excellent service. Also, Andre in the bar, although still learning his trade, was very friendly and efficient. Tomas and all of the receptionists were constantly helping us and were very friendly. We thank them so much for upgrading us to a beautiful junior suite as we were celebrating our anniversary - so very kind and thoughtful. The girls cleaning our room did so extremely well. We would definitely recommend a stay at this beautiful hotel, being right beside the Douro river - you couldn't get a better position from our room on the 8th floor! The view of the river and sunsets were just spectacular. All I have left to say is thank you so very much to all the wonderful staff at the Pestana Douro for helping us have a wonderful holiday ! Porto is just beautiful and definitely worth a visit 😍

Having had to leave our previous 'hotel' as it was so horrendous we arrived here where we were greeted with very friendly staff and a warm lobby. They sorted us a room and must have given us a really nice room following our bad experience as we were on the 6th floor at the back with a lovely view of the city. The room itself was really quite large and the bed was extremely comfortable. We slept so well! There was a TV, free wifi, AC/heating and a really nice bathroom. The bar/room service menus were reasonably priced and the staff had great knowledge of the city. The hotel itself is about a 5/10 minute walk from the main station you arrive in to from the airport which was really handy for our early journey on our final day. Would stay here again if I went back to Porto!

The hotel is a modern hotel with large rooms, light and comfortable. It is recommended because it is near the airport, if you have to stay**** one night do not hesitate to choose this hotel.

Great location close to the Metro, although a bit noisy as there is construction outside and a barking next door. The rooms are tiny with minimal amenities. This is not a 4 star hotel as our package promised. Just a heads up, they charge you for extra coffee pods. Staff here is professional and very helpful-they wear many hats! They helped us book an amazing tour. Walking distance to shopping, an amazing indoor food court, and grocery stores. The breakfast room is very nice, and has good selections.

I stayed here with 2 friends last week for 5 nights in a triple room. Word of warning for anyone considering a triple room - there's minimal privacy! Whilst the breakfast options are good, it can get hectic in the breakfast room. One morning, both coffee machines broke which means we had to leave the hotel to get coffee which isn't ideal. On this morning, it seems the hotel was short staffed as there was no cutlery or plates, cups, etc. We had to write this morning off and seek breakfast elsewhere, too. The young man who works the night shift seems to dislike his job, a lot. We encountered him a few times. I tried to make conversation with him on two occasions - he simply was not bothered to attempt to engage. We also got stuck in the elevator one morning. It took approx 5 minutes for a staff member to help us despite pressing the call bell three times. They powered down the elevator (to be left in complete darkness!) and once the door opened, they told us that ”this sometimes happens”. Completely unacceptable. We did meet one lovely staff member who worked at the bar. He was so courteous and helpful and always took time to chat. He's the reason this review is 3 stars as opposed to 2.

Great hotel. Has everything going for it. Breakfast good choice. Room good size . All amenities. House staff lovely and helpful. Restaurant excellent, worthwhile booking to ensure a seat. Spa and indoor pool very relaxing.