Guest User
December 11, 2024
The General Manager Kievits Kroon Gauteng Wine Estate I wish to express my heartfelt appreciation and praise for the exceptional service Alushca Swart provided, during the 21st Birthday Luncheon held on 8th December 2024 for my daughter Sai'an, at your prestigious estate. Her professionalism, attention to detail, and dedication in ensuring the event's success were truly impressive. Her tireless efforts to co-ordinate the logistics and oversee the setup and execution of the event was outstanding. She was calm, composed and empathetic, especially when challenges and dilemmas from other service providers transpired. Alushca rose to the occasion and provided immediate solutions. This is a true testament to her management style, expertise and experience. Being a former event co-odinator for one of the largest organizations in South Africa, I can comprehend mishaps and catastrophy during an event. Her adversity management skills are impressive. The staff that she worked with were motivated, hense her ability to manage a team is brilliant. They worked together to provide extreme customer satisfaction on one of the hottest days this year. It was a blistering day - almost 38 degrees celsius at 12:00. Lastly the feedback from our guests, family and friends, has been overwhelmingly positive, with many commenting on the seamless organization and execution of the event. Her contribution to this success cannot be overstated. Finally to Alushca, please accept my sincerest gratitude for your hard work and commitment to excellence. You are a true professional, and I feel fortunate to have had the opportunity to work with you. Thank you once again for your outstanding service. Best regards, Ms Joey Jeevan