Family-friendly Hotels in San Antonio

This was my first at this resort. My husband and I really enjoyed our spa experience. When you book an appointment you have access to the spa pool, steam room and sauna at any time during that day. It was nice they had an adult area and a family area for pool lounging. Having a nature trail was a plus! Plenty to do at the resort, make sure to check the calendar for events happening. The food at Primero cantina was not good and not to my liking. Shuttles are available to La Cantera shops and to fiesta texas. We dined at Signature which was a really great place for a date. The red snapper was delicious! Overall had a great experience.

The rooms were great. We were able to get adjoining rooms . Room location was convenient to the many amenities that are available. The lazy river was fun and refreshing. The Spa treatments were outstanding. The valet service was a little slow, but it was nearly 100 degrees and the parking requires walking back uphill.

This Hilton is surrounded by other big name hotels. However this hotel offers all the benefits of the Hilton brand but is a stones throw from SeaWorld. The hotel is very clean with an excellent staff. From the minute you walk in the staff is there to serve with a smile. They have breakfast (omelet's made to order) in the morning, and bar/evening food service starting at 16:30. I see there was a review that said the housekeeping was not adequate. They don't clean the rooms daily but if you need it daily just let the front desk know and they will be more than happy to take care of your request. I'm here for business and hade some requirements that the manager worked with us for rate/conference rooms etc.. and For me, this is a nice hotel and the staff really bumps it up a notch.

The decoration of the room is simple, quiet and large enough. The mattress is soft and comfortable, and the hotel lobby is open. The service was super enthusiastic the day before yesterday. The riverside trail is only two minutes away from the hotel, which is convenient for morning walks and riverside dining. The price is reasonable in this area. It is worth staying.

Very distinctive hotel! However, the room was wrong. We set a premium river view bed room with a balcony, but found that the room type given was an ordinary superior bed room with different costs. I didn't bother to change it and didn't find the front desk. The room is small but the hotel environment is very good. It is found that the rooms set by Trip.com are generally not as good as those set by the hotel or other platforms.

This was an amazing stay there is something for everyone. The Wildflower Spa is a must relaxing massage and spent the day there. The cafe is as very good. The lounge was nice for adults the drinks were awesome not watered down the bartenders were very nice and helpful at Charlie’s long bar.

Horrible experience. Poor customer service by Iris. Stayed for a local youth soccer tournament. Arrived late around 11pm Friday night after long drive. Checked in and when attempted to enter room key didn't work. Came back down. New keys provided. After entering the room the room had very strong odor. Came back down to front desk they offered the clean room but that would not eliminate the odor. Requested another room. Hotel rep stated another Queen was not available. They then reluctantly offered a single King room for 3 people. I explained that this was not large enough for us and neither of the 3 of the party could sleep on a sofa sleeper. Front desk clerk Iris was very irritated with us not sure why. Was not empathic to our situation. I then suggested 2 King adjoining rooms so we could have 2 beds and still be together. Even though it did show as available Iris stated she couldn't do that. Finally they did provide this option and provided the keys to the 2 adjoining rooms. My wife and daughter entered one of the rooms and there was someone already sleeping in there. She was shaken up. After going downstairs once again to front desk Iris didn't seem concerned by this mistake or even apologize. This is a serious safety issue. We could have been harmed. She kept typing things into the computer without even explaining what actions she was going to take to correct. Eventually she said she couldn't give us 2 Kings once again. She said she couldn't help us and would just cancel our reservation. I said no and she needed to help try to resolve. Then she said she would just call the non-emergency police line even though we did nothing to threaten anyone. The other desk clerk told her it was not necessary. I explained to her we were here with a large group for the youth soccer tournament. She didn't care. She then proceeded to talk about me in front of me to the maintenance employee. Staci then offered to help and suggested 2 kings that were not adjoining. This wasn't ideal since I didn't like being separated from my family but we took this option. Staci suggested working it out with manager in morning. Staci was helpful and trying to solve our problem but Iris didn't have any empathy and just wanted to get rid of us even though it was the hotel's fault. Iris needs to be retrained on customer service and customer empathy. Our group had other issues with this hotel as well including 4th floor smelling like ****, Doors not working on one hotel room where door had to be taken off, Being told by a worker not to let our teenagers be alone in hotel lobby as there were homeless people, and loud young guests drinking and smoking. Majority of our large group left the next morning due to all these problems. Discussed with manger the next morning (Ashley) and she was apologetic and did assist in finding us another hotel to move to. This was not what we expect from Marriott hotels.

Love this place, area, quietness, beautiful scenery, activities, very clean, staff is great.

Amazing location, thoughtful service! I moved locations after my first hotel choice was not feeling safe or clean. The Inn on the Riverwalk was outstanding in every way. Fresh breakfast in the morning, coffee available all day, engaging hosts. The location could not have been better, love the old school charm of the house, especially the balcony for some relaxing work time! I will be back!

The Homewood Suites by Hilton San Antonio North hotel in Texas is located in the beautiful Stone Oak suburb of San Antonio, Texas close to numerous office buildings, medical facilities, and well-appointed shopping areas, and adjacent to Cornerstone Church. Major businesses in the area include North Central Baptist Hospital, Stone Oak Physicians Plaza, South Texas Spine and Surgical Center, Medical Park at Stone Oak, and Methodist Stone Oak Hospital, all within two miles. The Homewood Suites by Hilton San Antonio North hotel in Texas is either within walking distance or a short drive from over 40 restaurants. Shopping at the Shops at Hardy Oak, The Rim and the Shops at La Cantera is only 10 minutes away. The famous San Antonio River Walk, The Alamo, SeaWorld, and Six Flags Fiesta Texas are within a 20-minute drive.The Homewood Suites by Hilton San Antonio North hotel in Texas features 61 two-room (separate living and sleeping areas) suites and 45 studio suites. Every room features a fully equipped kitchen with a full-size refrigerator, microwave oven, coffee maker, complimentary wireless high-speed internet access, two 32-inch LCD HD televisions, and on-demand movies. An iron and ironing board, two speaker phones, and hair dryer are standard in all rooms at this Homewood hotel.Guests of the Homewood Suites by Hilton San Antonio North hotel in Texas have complimentary use of the business center as well as our complimentary Suite Start hot breakfast, which is served daily, and our complimentary evening social Monday-Thurday. The Homewood Suites by Hilton San Antonio North hotel in Texas features an on-site guest laundry, complimentary grocery shopping service, outdoor heated swimming pool, two barbecue grills in our courtyard, and our activity court. Snacks and sundries are available in our 24-hour Suite Shop.Make yourself at home!