AAnonymous UserThe hotel's facilities and external environment are quite good. The rooms are clean, quiet, and the bedding is comfortable. However, there are too many items on the bedside tables, leaving almost no usable space, which is a bit inconvenient. The outdoor air is fresh, and you can climb the mountain behind the waterfall for a distant view of Miyun Reservoir.
The indoor children's play area is a decent size, with slides, trampolines, and climbing structures suitable for older children. The decor feels a bit cold and empty, but the staff providing the childcare service are very responsible. Outdoors, there's a simple vegetable patch where you can pick vegetables freely to feed rabbits and chickens, and it's lit up at night. The kids really enjoyed these two areas. The various children's craft activities were set up like temporary stalls in one of the hotel's banquet halls, which felt a bit deserted and makeshift. We didn't have time to participate.
During the National Day holiday, there were many guests, and it felt like the staff were a bit overwhelmed. The overall service wasn't very meticulous, but everyone's attitude was good. The Half-Mountain Hot Spring is a public bath, but between 10:30 AM and 3:00 PM, there are very few people, making it easier to enjoy the best-viewed pools by yourself. Therapeutic treatments and dinner reservations need to be booked through the butler. Most other activities require advance booking on the mini-program, which can feel a bit cumbersome. We forgot to book dinner seats half a day in advance, and by the afternoon, we were told we'd have to wait until 7 or 8 PM. However, the in-room meal delivery service was excellent, and the food tasted good. The breakfast buffet offers a rich variety of high-quality ingredients, with both Chinese and Western options, though it leans more towards Western cuisine. The restaurant's capacity is limited. We're early risers, and our dining experience before 8:20 AM was good. After that, you'd have to wait in a long queue at the entrance.
At night, the hotel's outdoor areas are lit up, perfect for a walk in the comfortable temperature. You can even see the winding lights of the Great Wall in the distance.
A big thank you to our butler, Vivian, for her patient service and timely, warm reminders, which made our trip smoother and more convenient 🌹.
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