Luxury Hotels in Beijing

"✨ Bulgari Hotel Beijing | A perfect birthday experience! Five stars, absolutely deserved! The ambiance is understated luxury, with wooden trellises and a fireplace in the lobby that create a fantastic atmosphere. The night view from the room was superb, and the warm tea before bed was a thoughtful touch. For breakfast, there are 5 set menus to choose from, catering to both Chinese and Western tastes. The flavors are exquisite and authentic, a perfect start to the day. Special shout-out to our butler, Bitty: they proactively prepared a birthday bouquet, wine, a luggage tag with my name engraved, and a handwritten card. They followed up on all our requests throughout our stay, providing meticulous and warm service that made the birthday celebration feel truly special and made us feel right at home. The overall experience was impeccable. This is a gem of a hotel that I would definitely love to revisit!"

"Traveling to Beijing with my kids for a concert, after much deliberation, I still chose the Mandarin Oriental, a hotel I've always loved! Their consistently thoughtful service and excellent food proved my decision was spot on, haha~ The location of Mandarin Oriental Wangfujing is unbeatable; it's very close to Tiananmen Square and the Forbidden City, with plenty of shopping malls and great dining options nearby. The large terrace on the 5th floor offers stunning views, and this time I even managed to capture the Forbidden City at sunset~ The semi-buffet breakfast with a la carte options is very convenient, and all the pastries are handmade daily, which my kids thoroughly enjoyed~ Many thanks to Rosie from Guest Relations, as well as Aimyon and Stena, who made my four-night stay truly delightful!"

"Even though it's no longer affiliated with a top-tier luxury brand, it's still worth a stay. The hotel itself is part of the Summer Palace's imperial gardens, which we specifically explored at night. The gardens are an intricate maze of carved balustrades, jade-like structures, and winding corridors, where time itself seems to shape the space. While the bustling crowds are just outside the walls, hotel guests have private, unlimited access to the Summer Palace through a special entrance, though a staff member needs to open the gate each time. Afternoon tea is served by a small pond, shaded by weeping willows and surrounded by blooming flowers – perfect for a lingering late spring afternoon. While the setting is dreamy, the pastries were generally a bit too sweet for my liking. The breakfast restaurant, adorned with a 'Royal Cuisine' plaque, offers a semi-buffet. Emperors of old might not have enjoyed the variety and quality available today! The hot food selection includes both Chinese and Western options; while it might not be as bustling as other hotel breakfasts, the quality is excellent and the service impeccable. Our room was upgraded to a suite with a thoughtfully designed layout. The bedding was luxurious and the pillows incredibly comfortable. The nine-compartment box filled with snacks was a delightful touch. Toiletries are presented in ceramic gourds, giving them the appearance of ancient elixirs. However, these ceramic bottles for shampoo and shower gel are a bit impractical; they're slippery and made me nervous about dropping and breaking them, and the conditioner was difficult to squeeze out. This could definitely be improved. We had to rush off, so we didn't get to experience many of the amenities, leaving us a good reason to return."

"My stay at Mandarin Oriental Qianmen, Beijing, was truly unforgettable, and I deeply appreciated the brand's consistently high standard of service. From the moment I arrived at the hotel entrance, my butler, Melody, personally greeted me and assisted with check-in. Throughout my entire stay, from check-in to my departure, she maintained a perfectly proactive yet unobtrusive service rhythm – meticulous and thoughtful, yet making me feel comfortable and at ease. Whenever I needed assistance, she was promptly there, while also maintaining appropriate boundaries. This professional yet warm and personalized service truly showcased Mandarin Oriental's service excellence. I also want to specially commend Carla at the front desk. She was incredibly efficient and professional during both check-in and check-out, with smooth processes and a very warm and friendly attitude. The dining experience was equally impressive. While dining at The Courtyard, Iris provided professional and detailed introductions for each dish, making the meal much richer and more enjoyable. For in-room dining, I chose to have hot pot in the courtyard, and Daisy and her team made thorough preparations. The ingredients were incredibly fresh, and the overall setup was exquisitely arranged, creating a fantastic ambiance and perfect photo opportunities. The experience was absolutely exceptional. Regarding the SPA, I'd like to extend a special thanks to Tiana at the front desk. She patiently explained the different treatments and helped me choose one that was perfectly suited for me. The next day, I returned for a facial treatment. The entire process was incredibly smooth and relaxing, and both therapists, Ivy and Sunny, were highly professional. The experience was excellent. Every single staff member I encountered during my stay was highly dedicated, and you could truly feel the team's commitment to service quality. My experience at Mandarin Oriental Qianmen, Beijing, was delightful, and I look forward to returning in the future."

"My wife and I stayed here the weekend after a big snowfall at the end of January, and we could still see some lingering snow. I can only imagine how beautiful the scenery must have been during the actual snowstorm the week before. The staff told me they were fully booked on the day it snowed. The hotel itself exceeded my expectations. Once you enter the hotel grounds, it feels like a hidden paradise, truly a world apart. The design is excellent, and the private hot spring in the room was also fantastic. Both breakfast and dinner at Rongfu Banquet were superb. Breakfast was semi-buffet style, and the Mapo Tofu steamed bun is a must-try. Although dinner was a bit pricey, the quality absolutely justified the cost. The biggest drawback, and the only real negative point, was that the two-story building where our Lan Cui room type was located is right next to Rongfu Banquet's kitchen. The cooking fumes permeated the entire hallway, and there was even a slight smell in our room. So, be warned! If you're sensitive to cooking smells, absolutely do not choose the Lan Cui room type! For a hotel of this caliber and price, such a design flaw should have been avoided in the first place. Given that it's already a reality, guests should be informed beforehand that the hallway for this room type might have cooking odors. Overall, however, the good far outweighs the bad. The stay was very pleasant, and it's a rare, secluded gem near Beijing."

"Every time I visit Beijing with my kids, I choose InterContinental. It's just across the street from Sanlitun, making shopping and dining incredibly convenient. Plus, there are two subway stations nearby, so getting anywhere is a breeze. The room was comfortable, quiet, and spotless, with great natural light. Mika Flora, one of the staff members, was incredibly gentle and responsible, providing excellent service throughout our stay. The hotel's breakfast offered a wide variety of delicious options, and the service was prompt. My only suggestion would be to improve the quality and variety of pastries in the dessert section. For instance, most hotel restaurants seem to have savory floss bread, and adding more sweet and savory options could make the selection even richer."

"After staying here, it's clear why it's considered ultra-luxury; there's a definite gap in quality compared to others. 1. The room decor is excellent. After a full renovation, the rooms feature entirely smart controls (though no voice control). All switches (including curtains) are touch-sensitive, and there's also a tablet for tapping away. It's slightly less responsive than ideal but still acceptable. There's even a printer under the desk and two TVs, so you can watch simultaneously in the living room and bedroom. 2. The hotel facilities are also impressive. The thermal facilities and lounge at the spa on the third floor are absolutely amazing, no need to elaborate! The gym offers free yoga instruction videos. 3. The bed in the room is incredibly comfortable! So comfortable, in fact, that I could almost overlook the rather casual service. 4. The cleaning staff were excellent, very polite and efficient, and worked quietly. 5. The hotel offers many recreational activities, such as Hutong tours, children's experience courses, and yoga classes. Although most require payment, I feel they are well-designed to leverage existing resources and create a great guest experience. Cons: 1. The service truly lags. I felt the front desk staff seemed keen on projecting an 'aloof but firm' persona, but in reality, they were unprofessional and impolite. During check-in, when confirming order details and assigning rooms, they remained completely focused on their computer screens, never looking up at the guests when asked questions – I've never encountered this before. The room tour only covered hotel facilities like the restaurant and gym; once we got to the room, not a single thing about it was explained. Also, don't expect any special treatment just because you booked through Trip.com; there was absolutely none (I didn't even receive the spa voucher that was supposed to come with the booking). 2. The concierge department seems to lack experience. Guests would walk out, and they wouldn't even ask if a taxi was needed; they just stood there. 3. The hotel's call center was unanswered in the middle of the night! When I reported the issue the next day, the manager was very apologetic and said they would investigate thoroughly, but no compensation or appeasement followed. Sigh, everyone just seemed a bit haphazard. Cheerful but cold. 4. The turndown service left a thin mat by the bed, which I didn't like. I prefer the soft, plush mats like those at the Mandarin Oriental Macau; they're incredibly comfortable to step on barefoot when getting out of bed. Notes: 1. Deliveries are not allowed upstairs. The delivery person will leave your order on the concierge's luggage cart at the entrance. If you go to pick it up, the concierge will warmly greet you, ask for your room number, and help you find it. 2. Trip.com bookings are not eligible for the 'Peninsula Time' benefit."

"After a wonderful stay at Rosewood Guangzhou, my experience at Rosewood Beijing was quite disappointing. First, let's talk about the positives: the design of the public areas and rooms is stunning, and the club lounge, gym, and pool facilities are excellent, meeting the standards of a luxury five-star hotel. The maintenance of these facilities is also quite good. Now for the areas that need improvement, primarily the service. It's the worst service I've ever encountered in a hotel costing over 1500+ RMB per night. The overall impression is one of aloofness and bureaucracy. The butler's pre-arrival communication was unhelpful, and it seemed like different departments within the hotel didn't communicate with each other. There was incorrect information regarding club lounge benefits. The butler claimed the room type I wanted to upgrade to was fully booked, but the front desk said there was one available for a paid upgrade. Despite informing them beforehand that I was traveling with a child, extra slippers and toothbrushes weren't provided promptly. This experience falls far short of what I've had at some Marriott and Crowne Plaza hotels costing 500+ RMB per night. Considering Rosewood's 5000+ RMB room rate, this aspect is truly subpar. The executive lounge's service and food were also very disappointing. It was the first time in my life I was asked for my room number three times in the lounge. During happy hour, it was often difficult to find the bartender and noodle chef. The slightly pale, somewhat red-faced male bartender provided poor service; he seemed unwilling to speak much and would simply walk away even when guests were right in front of him. While the afternoon tea in the lounge was decent quality, the variety was too limited. The happy hour food was also overly Westernized, consisting mostly of cold dishes. This is China, after all. There was only one hot dish, beef cheek, and a bowl of Chaoshan beef kway teow, which was too cold and not very suitable for families with children. For drinks, there were three white wines, two red wines, and one sparkling wine, all of average taste. For spirits, only two types of whiskey used for cocktails were complimentary; others required an additional charge. Overall, the lounge food felt like a higher-end Andaz, but Andaz is free, while Rosewood's lounge prices are even more expensive than the Ritz, yet the food is nowhere near as good as the Ritz. Perhaps every hotel defines its lounge differently, but they should still strive to satisfy a wider range of guests. The front desk staff also lacked smiles, and the concierge wouldn't even look at you when speaking. The elevator attendant, however, was quite good. The breakfast on the first floor was also overly specialized and disappointing. The variety was the worst I've encountered in a hotel costing over 1500+ RMB per night. It was quite Western-biased; the bread was excellent, just like at Rosewood Guangzhou, but the Chinese options were far inferior to Rosewood Guangzhou, with too little variety – only the congee was decent. Furthermore, I forgot my child's swimming goggles and cap in the bathrobe pocket. After checking out, I contacted the hotel to help locate them. I was told they were in the bathrobe in the room, but then they replied that the pool staff couldn't find them. I reiterated my request, and they said the laundry also couldn't find them. This could have been a chance for them to earn some brownie points, but it further highlighted Rosewood Beijing's shortcomings in service."

"I specifically chose to stay at the Ritz-Carlton Beijing, China Central Place, for the Mayday concert, and my entire experience was absolutely fantastic! A special thank you to Coco, Irena, and Celine for their warm and thoughtful service. Coco meticulously inquired about my itinerary in advance and astutely noticed I was a Mayday fan. She subtly and thoughtfully coordinated arrangements, and everyone worked tirelessly and discreetly behind the scenes. When I returned from the concert that evening, I was pleasantly surprised to find that Irena and Celine had beautifully decorated the room, creating an amazing atmosphere! Even more surprising, Irena was also a Mayday fan and even gifted me some concert-related merchandise. She truly understands a fan's heart ❤️ The genuine warmth and sincerity were evident in every detail. The Ritz's service always delivers delightful surprises and touching moments. This stay was exceptionally perfect, and I will definitely choose this hotel again for my next visit!"

"A family-favorite hotel stay! First off, the kids absolutely loved it – we were upgraded to the Waldorf Astoria Adventure Forest Suite, which was an absolutely magical experience. The hotel also sent up some beautiful desserts and fruit. I'd like to apologize and express my gratitude for the mix-up caused to housekeeping on our check-out day. The dry Beijing air had me constantly applying lotion, and while walking through the Forbidden City, I suddenly noticed my ring was missing. I immediately asked the butler for help searching for it, and we practically turned the entire room upside down. Then, I reached into my pocket… and there it was! Many thanks to the butler and housekeeping – I'm really sorry for the trouble! Once again, I have to commend the excellent service at the Waldorf Astoria Beijing. We'll definitely choose your hotel again next time we're in Beijing."