Hotels Near The Moss in Sheffield

I booked a luxury spa day for 3 people. This cost £225. I booked this for my Mother’s 50th birthday. Upon arrival today I was disappointed to find that the “spa” were just facilities that were part of the hotel which any guests could access. This meant there were children tearing around, diving into the pool, unsupervised. This doesn’t fit the brief of “luxury” and it was not relaxing. The children were under 16 and were not supervised at all times. This meant that the pool was not able to be swam in because they were leaping around and playing. They also chewed off chunks of floats (that were provided) that then were just floating around in the pool. When it was time for lunch in your Lakeside View restaurant, we were informed that there was a wedding so we couldn’t eat in there. That would’ve been fine if there was a suitable alternative. There wasn’t. We were sat in what felt like the reception/bar of the hotel. Where wedding guests were milling around, so again, not luxury. The food was not what I had been told it was going to be. I was informed, when I called, it was a tapas style menu. The choices were dire and led to all three of us having a sandwich for lunch. Not really £225 worth for the food we received. Our starters came out after our main meals so we ended up with a table full of plates so there was no room on the table for any movement etc. During our afternoon, a large group of people (members of the public) came in and were behaving in such a way they ended up being told to leave the establishment. There were a few children and teenagers making lots of noise and setting off panic alarms in the changing rooms. They also left the changing rooms in a disgusting state, with towels strewn all over the floor. Overall, I am extremely disappointed with the “luxury” spa day that I booked and paid £225 for. I was looking forward to a relaxing day with my Mother and Grandmother. We received the opposite. I feel it has very much ruined my Mother’s birthday. How can the advertise a “luxury spa day” for us to receive that kind of service! Appalled

It was perfect, I enjoyed my stay. I was thrilled that the window could be opened. The room was cosy and comfortable.

Lovely hotel with easy access to the city and an incredible buffet breakfast. Close to restaurants and public transport. We loved the indoor pool!

service was excellent, facilities great, the standard room we stayed in while roomy, clean and spacious needs updating. complimentary coffee and tea good but more milk is needed as the milk sachets only contain a small amount of milk

A very good chain store, very close to the train station and the pedestrian street, convenient for travel. The front desk service attitude is very good and trustworthy.

The hotel is situated in Central Sheffield. There are quiet a bit of shops and game centres that you can visit. It is near the Sheffield Combined Court and that was the reason I booked and stayed there for 3 nights. The main problem with this hotel is their room is too small, and there is no working table to put your computer on if you want to do your works in the hotel.However the counter staff, Seymona, was very helpful and always with a smiling face. I thought they have a business centre, but they do not have one. I can send in the papers that I wanted to print to their email address and I got them printed out immediately. I did ask to print more than 10 files with over 100 pages. Seymona did it for me with all the welcoming attitude. I am grateful. Overall speaking, if you if want a room to sleep. the hotel is fine and money worthwhile.

I would highly recommend the Crowne Plaza Victoria for any conference or large-scale event; the team here, in particular Emily Evans, were friendly, outgoing and went above and beyond to ensure that our conference ran smoothly. Before arriving at the hotel, the team was in constant contact with our team to ensure that our delegates rooms were booked, our menu selection for our formal dinner was confirmed and that dietary requirements would be met. Furthermore, after highlighting that some of our delegates would be observing Ramadan, the team not only provided packed breakfasts for these delegates so that they could continue to take part in suhoor, signage was created to highlight where the prayer room would be over the course of our stay. As the Crowne Plaza Victoria is a hotel there will be other guests who have booked their rooms months in advance, once the team realised that we would be six rooms short, the hotel across the road was contacted to enquire whether they had any availability to accommodate our overflow. Once confirmed that they did, all we had to do was inform the team who would be staying at this hotel and their dietary requirements; the fact that the Crowne Plaza was so proactive in providing a solution to a problem we were not aware of was so greatly appreciated and highlighted to us that this was a venue/ team which wanted to ensure that we and our delegates had the best time with them before we had even arrived! In addition to this, the team’s dedication to ensuring that our conference ran smoothly was further highlighted by Emily physically moving the tables all by herself when we realised that the position of certain tables obstructed the view of the presentation. All requests such as; additional labelling for food, temperature control of the main room were completed swiftly, even by hotel staff whom were not directly assigned to looking after us. All the food provided was amazing, whether it was lunch, snacks or the food served at dinner, you could tell that an incredible amount of detail was given. I could not recommend this hotel and team enough!

Had a lovely stay here and they even added a nice little touch as we had just got married. Only downside was that there was no bottled water provided in the room. Breakfast was lovely and the staff were really friendly and welcoming.

The Rutland Hotel is conveniently located near to the University of Sheffield. Single rooms are not the best however double room are quite nice having a traditional feeling. However both kind of rooms are newly decorated so the rooms and bathrooms are quite nice. The breakfast is good as they prepare made to order eggs, hash browns,mushrooms and tomatos. Overall I like it and will plan to stay again.