3-Star Hotels in Anne Arundel County

Hotel is very clean and provide a breakfast in the morning. Room is very nice as well. Also, near by BWI. I recommend you to stay here :)

The people who provide the airport pick-up service have no idea about customer service. They brought me and a man together. They did not emphasize throughout the trip that it was a favor that we had no right to ask for anything. The man began to insult us and the same thing happened. with the other boy who was even more aggressive with us, the truth is that the service leaves a lot to be desired

We got to the hotel at 4:00pm. No place to park so I went in to check in and find the valet. I asked the gentleman at the desk about valet and he said he had nothing to do with valet. They are busy and I need to wait out front. I said okay. I asked if he knew where the restaurant I booked was and at first not a clue and then he pulls out a list of restaurants and says it’s on the list. I ask where is it? His response it’s on the list. Okay. He obviously did not understand English so I thought I’ll ask the valet. I went to the valet and he told me we are not in the main building and he has no time to help us. He wasn’t sure if he could valet the car. I was confused and then he said leave the car and you can take your luggage to the building you are staying in. Well it ended up being about 5 blocks away on cobblestone sidewalks up hill. Okay so much for customer service. I realized they were not going to take care of us in any way. No customer service! I can’t believe I paid that much money and it was a room the size of a shoe box with no service.

Pros- Hotel is clean, new and has nice lounge area by bar with comfortable seating and big screen TV over fireplace.  Shower has great water pressure and plenty of hot water.   Cons- checking process was terribly slow for us and many others.   There was only one person working at check in time and line was long and slow.   Room was fairly tight, fridge was smaller than usual hotel mini-fridge, bathroom did not have a vent.   Breakfast was average- sausage and scrambled eggs all 3 days , yogurt with plenty of toppers (seeds, raisins, nuts etc), hard boiled eggs and store bought style bagels (not fresh) and no pastries. Coffee was NOT available shortly after breakfast was over.  Most hotels have coffee available all day.

Our stay was fine once we found the hotel. We arrived right before dark and the sign was not lit up, so we had trouble finding the hotel. Other than that, our stay was lovely and everyone we interacted with was super helpful.

The hotel is very well located, right next to a large shopping center, restaurants, and supermarkets. It is about 45 minutes from downtown Washington. The rooms are spacious and well-equipped, and the breakfast is excellent (eggs, sausage, yogurt, waffles, dried fruit, etc.). Charlotta and her manager are absolutely lovely. They go out of their way to please you and are always smiling. It's a real pleasure to return to the hotel after a day of sightseeing and receive such a warm welcome. We will gladly return for a future stay.

I will start with the good. The room was clean and the bed was comfortable. Now the not so good. We chose this hotel specifically because they advertised, on the website, that there was a pool, hot tub, free breakfast, and coffee in the lobby. We were visiting our grandkids, and wanted the pool so we could bring them to swim. Well, weren't we suprised when we were told that both the pool and hot tub were closed permanetly, and the clerk even mentioned that they knew it was still advertised as having them on the website. When we asked about the free breakfast, we were told if we wanted breakfast, that was an additional fee, again, some false advertising going on. When my husband went to the lobby the next morning to get some coffee, well no surprise, there was none, just a plastic jug of water. There was a coffee maker in the room with 1 pod, so we did use that. When we asked about some compensation for the false advertising, we were told no. We would not have picked this hotel, if not for the fact they advertised the pool, hot tub, and free breakfast. Oh and just to put a button on it, we went to the bar for a 12 oz bottle of beer. $7.25 for 1 beer, 12.00 for a glass of wine, we thought that was a bit steep, especially since the bar was in the lobby with no atmosphere. So, if you are just looking for a place to sleep, you'll be fine.

We had a pleasant stay at the Hilton Garden Inn Annapolis. The place was clean and well-kept, and service was quick—especially when we requested extra towels. Check-out was smooth and fast, which we really appreciated. It’s about a 15-minute drive to downtown Annapolis and the historic district, so it's a convenient and quiet spot just outside the city. Would definitely stay here again!

I had a really good stay at this hotel overall. The location was convenient and made it easy to get around. The hotel was clean and well-maintained, and the room felt comfortable. The staff were friendly and helpful, making the check-in and stay smooth. The facilities were also good and met my expectations. Overall, it was a pleasant experience and I would recommend this hotel for a comfortable stay.

Nothing fancy but very clean, breakfast good, employees very nice. Only problem was no but no elevator was a challenge. I am sure we could have arranged a ground level room had we stayed longer.