Featured facilities: Swimming Pool, Airport Pick-up Service, Business Center
Very Good
108 reviews
8.9/10
1 night
From €123
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9.0/10
Great
GGuest UserThe hotel is a mid-range hotel in westin. The room is very new and relatively large. The location is in a better area of Reno City. The bed was very comfortable. Some reviews said it was noisy, maybe because the windows were not closed tightly. The public area on the first floor is relatively large. The gym facilities are okay and the breakfast is also good.
SSteveChoiI am very dissatisfied with the hotel's pre-authorization deduction system. My room is $200 a night, the hotel deducted me $200, then deducted $200 from my credit card, then deducted $20, and finally buckled me. 10 dollars, I went to the front desk theory, they said that they made a lot of mistakes, and later cleared the back of $ 220, but the remaining 10 dollars did not know what the deduction is! I also encountered such a bad hotel management system for the first time!
GGuest UserIt's quite clean. It takes too long to refund the hotel deposit. It takes a month. I didn't have parking but I was charged a parking fee of 14 US dollars.
AAnonymous UserCheck-in was in trouble, the hotel said that the credit card was not paid, Trip.com was still very good and it was solved quickly. The hotel staff was also very kind and let us carry the luggage up first. The room was a bit old, the bottle of conditioner was empty and did not add it. We stayed late and didn't call again to ask for it. Pool indoor but small, no jacuzzi. We made a living for one night
FFONG SIANGThe room is very clean, the space is spacious and clean, the attitude of the counter staff is also very good, any questions or needs will be patiently answered, next time you come to Reno, you will come back again.
GGuest UserThe third-floor room was spacious and well-appointed (plates, cups, silverware, etc.) on our first night, but the same style first-floor room on our second visit was meant for handicapped persons and did not include the same appointments. Both rooms were quiet. The breakfast was good, but the eggs were from powder.
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