Featured facilities: Fitness Room, Massage Room, Spa
Great
131 reviews
9.1/10
1 night
From US$106
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9.1/10
Great
GGuest UserIt's amazing what you've done with the old hotel!!!!!!
It is IMMACULATE and QUIET! The foods are FANTASTIC!!!!!
You have fuly changed all the areas! It's like a new building!!!!!
BUT!
ROOM INFO!
My room did NOT have a central ceiling light fixture with a fan.
It did NOT have an ALARM CLOCK.
It did NOT have a microwave.
MY SHOWER:
(1) door was on rollers, the other was FIXED. BUT. The plumbing stuff to turn on the water AND the shower were behind the fixed glass window, SO you have to get INTO the shower and go to the fixtures and turn it on then turn the shower on WHILE you were standing UNDER it! Whenever you turn on a shower, the old water still in it is usually chilly and THEN it warms up. DIDN'T LIKE IT AT ALL!!!!!!
OTHER than that, everything else was excellent!!!!!
THanks!
JP
GGuest UserQuite new hotel, relatively normal Hyatt Place room, average breakfast. Close to the highway, it's best to ask the front desk for a room on the inside, otherwise it's quite noisy.
GGuest UserHotel is part of a casino. The building is aged but well maintained. Parking is free but availability can be a challenge, especially after 5PM. Room is clean and spacious. Staff are friendly.
GGuest UserThe hotel room is large and the sanitary conditions are very good. The parking lot is enough to stop at will. Breakfast is a typical British American breakfast and you can eat. The front desk service was very good. I didn't pay attention to pulling the credit card in the suitcase on the first day of check-in. I didn't let the card be swiped. I let the check-in first. Overall hotel is good!
SSunflowerSYBooked a king suites room. Comes with sofa bed and a small kitchen area. Spacious room. Comfortable bed. Decent breakfast. Complimentary coffee and tea station at lobby area. About 8 mins drive to nearby ****** downtown if you plan to drop by during your stay.
JJIKEJust beside the small river, cross the bridge and walk more than 200 meters along the river to the car museum to see the various cars carefully collected by the casino owner. A dedicated parking garage is available for free parking. The stopover from Yellowstone Park to Yosemite is not bad. Reno is the second largest city in Nevada and has many casinos.
MMorganMelissaWe came up for Hot August Nights, because they do have a dedicated parking area for show participants. We do appreciate that! In the parking garage, there were several spots of urine that were there for the duration of our four days. Maybe the pressure wash that once in a while? Wait for rain?
At check-in, the front desk lady seemed to hate her life or job or being friendly in general. Her responses were short and rude. The room had a nice view of the pool area and it was a pretty view at night. But, to see the view you have to wrestle with two sets of curtains which was tough. I had to stand in the chair and grab the curtains from the top to move them. The beds were comfortable, so that's a plus. The bathroom was outdated, the shower head hits you in the chest, but would be perfect height for a 4'8” child. The shower curtain rod was coming off the wall on one side, I did let the front desk guy know at checkout. Restaurants were great, lots of choices between the three ”resorts” in the Row. There was a small in room fridge to put our leftovers in, and drinks. Their is a Keurig coffee pot, if you want cream in your coffee you'll want to call and ask for more!
Overall, this was an ok stay for what we needed. But, for a grand for 3 nights I think we will be staying somewhere else next year, where we know everything has been upgraded.
GGuest UserThis hotel is a perfect airport hotel. Friendly staff, easy check in, clean rooms, restaurant and bar. The price point is perfect and half the cost as nearby—often sold out—hotels. I’ve stayed here many time and they’re consistently delivering a good product. Also, booking on Trip.com is beyond easy.
GGuest UserThe place was clean and the room was clean also.
Unlike some of the reviews I read there were no signs of any kind of smoke on the 8th floor.
I did not see anyone begging until I was leaving.
Overall My stay served its purpose without any issues.
CCHENAnd its painful experience, booking.com did not send Ctrip orders to the hotel, resulting in we check-in from 12:00 to 1 point, repeated attempts will not work. Finally, use your own credit card check-in, and wait for Ctrip to give me a final solution. Easy parking. Breakfast because check-in is too late, the elderly help to come to the room, because the child can not get up. Unable to comment.