3-Star Hotels in Phan Thiet

I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương. I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before. Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family. When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything. The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best. Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better you made it unforgettable.

We stayed here for a couple of nights beginning of Feb and had a brilliant time. The staff were AMAZING!! Super helpful and knowledgeable about the area,etc. There's a bike rental across the road for roughly £6 p day and lots of places to eat nearby. They also have a deal with the hotel across the road so you can use their pool whenever you fancy (super clean and nice if a little cold). Overall the staff and the location of this hotel made our trip to the area really enjoyable and we really appreciated that. Fully recommend to anyone going.

An excellent place for a vacation, whether you're a couple or a family. It's a huge complex with all the necessary amenities. There are cafes and shops on site, but prices are a bit steep. The nearest town is a 20-minute taxi or scooter ride away. We rented a scooter right at the complex. It's a secluded complex with its own beach. There are 6 pools within the complex (one with slides, a main one, two on the rooftops of different sections, one in a separate spa complex, and our favorite by the Pool Bar with a stunning sea view). It's clean and aesthetically pleasing. But keep in mind, there's not much to see or do outside the complex. This is purely a relaxation retreat.

This hotel is not by the sea, and certainly has no beach! There's a friendly, Russian-speaking owner. The rooms are clean, and the staff is good. Daily housekeeping is provided. The furniture in the rooms is a bit old, but there's everything you need. Towels and linens are clean. Our room had a balcony facing the street, which was very noisy. The air conditioning was right above the bed, blowing air directly onto our heads. The bed was uncomfortable. The staircases and landings are very narrow, making it extremely inconvenient with luggage. The breakfasts are sparse, but edible. The pool is small but quite deep and clean. The sun loungers don't have mattresses, and there are no beach towels provided. The internet connection is good everywhere. There are cafes and shops nearby.

Pros: Modern building, lovely modern rooms, all rooms have sea views. The room rates were incredibly reasonable close to Tet (***** New Year). The staff were very responsible; I had just checked into two rooms, and one had a technical issue with water leaking in the bathroom. When I reported it, staff came to fix it right away. Since the repair was taking a bit long, they even moved me to a new room. Cons: The building's location is far from the center of Mui Ne, which is fine if you have your own transportation. Also, the food options within the building complex aren't very diverse.

Privacy: Very poor. The glass front means anyone walking by can see inside. You have to close the curtains all day, which ruins the view. Amenities: The hotel lacks activities. It needs things like outdoor movies or social events to give guests a reason to stay. Dining: Disappointing. Food quality is low, and the service is unprofessional—they served my main dishes before the starter. Beach: Extremely dirty and full of trash. Unacceptable for a beach resort. If you just want photos or content video for social media, it’s fine. But for a real retreat, it’s not worth the price. 3-star quality at best. I won’t be returning. Useful feedback for the owner to improve.

The place is quaint with lots of plants, a few cat, couple dogs, some birds, lizards etc. we booked it for the kids. The pool is a bit small. There are too many ants due to the nature of the house. The ants are small and harmless but I didn’t like that. The room is huge, I think it can sleep 10 in a row as it’s got 3 king size beds in a row! The pool is quite small. There’s a small market in the morning right outside the home stay where you can buy fruits and local foods which is nice. The sellers are extremely friendly and they don’t try to over charge because you’re a foreigner. The local restaurants are also quite good for simple noodles and rice for cheap prices. The location is quite far from town so it’ll cost about 130k to go to town. The owners speak English well, very friendly and help to book taxis etc.

The environment is nice; you can step right out to the pool as soon as you open the glass door. However, there's a broken drain by the road near the entrance, leading to constant puddles and a foul smell, which makes getting in and out of cars inconvenient. Additionally, the soundproofing is extremely poor; you can hear people walking by.

Шикарное место для отдыха, вдали от самой деревни. Территория комплекса отличная, никаких проблем с шаттлбасами. В самих апартаментах ударяются хорошо, но на террасу вообще не заходят. При заселении там валялись бычки, банки пустые. Стекла перил грязные, что портить вид с бассейна на террасе. Также в одну из ночей в спальне ребенка на кровать заявились муравьи. Подавили их всех, больше не появлялись. На террасе у них был муравейник. Там же обитали пара тараканов. Одного из них тапком пришиб, но боялся, что он тапок отберет и самого отмудохает. Пришлось просить шезлонги, а также починить джакузи. Причем сначала извинялись, что временно ничего этого недоступно. Когда я попросил сделать апгрейд на апартаменты, где все хорошо, сразу все пофиксили. Но стекла так и не помыли.

Before I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them. The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had. CHECK-IN Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end. FOOD: The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally). AMENITIES: Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented. Didn’t get to check the gym out but looks good. The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down. Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.) Beach water is a little clear and at this time of the year (May) the water is warm! *Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing. KIDS ACTIVITIES: They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though! Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!) *Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it. CHECK-OUT: Simply message 30 minutes before the time and it will be ok. Very simple. All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.