3-Star Hotels in Phan Thiet

I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương. I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before. Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family. When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything. The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best. Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better you made it unforgettable.

The hotel is conveniently located right off the main street, with plenty of dining, entertainment, and shopping options nearby. Plus, you can use the pool at the hotel across the street. The room size was decent, and the decor was still quite fresh, giving it a clean and comfortable feel. The towels, sheets, and pillowcases were spotless. Although the room's setup was simple, it was very clean. The staff were friendly and proactive in helping, and any issues with the room were resolved promptly. However, the window lacked privacy; there were large gaps on both sides of the curtains, making it easy to see a small part of the room from the hallway. The worst part was the water pressure and temperature. It was difficult to get hot water for showering in the evening, and sometimes no water would come out when turning the knob to hot, which was very strange. I hope they can improve their water supply system.

This hotel is outrageous! There was no hot water for showering at night. When I told the staff there was no hot water, they replied, ”It's not good to shower at night.” Do I really need the hotel's permission to shower whenever I want? This is absolutely ridiculous!

This hotel is not by the sea, and certainly has no beach! There's a friendly, Russian-speaking owner. The rooms are clean, and the staff is good. Daily housekeeping is provided. The furniture in the rooms is a bit old, but there's everything you need. Towels and linens are clean. Our room had a balcony facing the street, which was very noisy. The air conditioning was right above the bed, blowing air directly onto our heads. The bed was uncomfortable. The staircases and landings are very narrow, making it extremely inconvenient with luggage. The breakfasts are sparse, but edible. The pool is small but quite deep and clean. The sun loungers don't have mattresses, and there are no beach towels provided. The internet connection is good everywhere. There are cafes and shops nearby.

New hotel. More precisely not a hotel, but aparthotel. Apartment is new. Everything is clean, comfortable. I recorded a big rum tour, but it won't fit here. In terms of rest in privacy, this is a beautiful place on the first line. I went out in the sea from the morning and lay at the pool all day. There is a spa. But I wasn't there. At all three swimming pools are on the territory of the complex. This is where all the entertainment ends. The building is 17 km from Muine. And if you don't have a bike, there's no chance you have a morning coffee in a sea view cafe. And there will be no. If you certainly don't ride to Muine every morning by taxi. In general this is a place for privacy. After 10 p.m. here at all silence and darkness. There is some coffee shop on expensive, but I saw it only from a distance and it is not quite clear what to do there. Since around the desert ...y yes the most that there is no desert. For privacy is ideal.

The place is quaint with lots of plants, a few cat, couple dogs, some birds, lizards etc. we booked it for the kids. The pool is a bit small. There are too many ants due to the nature of the house. The ants are small and harmless but I didn’t like that. The room is huge, I think it can sleep 10 in a row as it’s got 3 king size beds in a row! The pool is quite small. There’s a small market in the morning right outside the home stay where you can buy fruits and local foods which is nice. The sellers are extremely friendly and they don’t try to over charge because you’re a foreigner. The local restaurants are also quite good for simple noodles and rice for cheap prices. The location is quite far from town so it’ll cost about 130k to go to town. The owners speak English well, very friendly and help to book taxis etc.

We stayed at this hotel with three friends for several nights and had a very pleasant experience. Overall, we really enjoyed our stay and would recommend this hotel. The rooms are not very large, but they are comfortable and have everything needed for a pleasant stay. The room was exceptionally clean, hot water was always available, and all the necessary toiletries were provided. The hotel itself is small and located right by the sea, which creates a very relaxing atmosphere. There are rooms with beautiful sea views as well as rooms facing the swimming pool. The pool access rooms are especially convenient because you can step directly from your room into the pool area. The hotel also has lovely swings where it’s nice to relax in the evening. There are outdoor terraces where you can sit and enjoy breakfast while overlooking the surroundings. Breakfast was another highlight. Every day you can choose your meal in advance by filling out a simple form at the reception. The menu changes daily, which makes breakfast more interesting and convenient. The only thing I would suggest improving is the reception area. Since it is located next to the kitchen, there is a strong cooking smell that tends to stay in the room because of limited ventilation. It would be great if the hotel could improve the airflow or use air fresheners. Waiting at reception for check-in or assistance can be a little uncomfortable, and the smell sometimes even lingers on your clothes. This is just my personal opinion and did not affect our overall experience. One more small note for future guests. You may occasionally see mice running around on the outdoor terrace. I would recommend not feeding them and informing the hotel staff if you notice them, so they can handle the situation appropriately. We would also like to give a special thank you to the administrator, who kindly allowed our friend to stay in our room for an additional fee. We really appreciated the flexibility and understanding. Overall, we had a wonderful stay. Thank you for your hospitality. This is a lovely hotel in a beautiful location, and we would happily recommend it to other travelers.

Отличный отель, если вы на байке или если не планируете выходить с территории. А с нее можно не выходить, она шикарная! Бассейны, бары, магазины, кафешки рестораны коворкинги - всё есть и на очень достойном уровне. Персонал максимально приветлив и готов оперативно решать любые вопросы. Есть дополнительный платный пакет услуг с сауной, тренажерами и бассейном, но даже если его не покупать, то вы не чувствуете себя обделенным. Так как есть много из включенного сервиса, к примеру самый красивый бассейн с баром и видом на океан. Все продумано, по территории курсирует электрокар но и есть эскалатор почти к самому пляжу - отличный аттракцион. Пляж чистый, море прекрасное. Рассвет бесподобен. Номер просторный, кровать удобная, убирают каждый день, вода всегда есть в доступе. Вернемся обязательно, надеюсь, к тому времени запустят бассейн на крыше))) Еще, большой плюс, что отсюда быстро добраться до главных достопримечательностей, Красным и Белым пескам Муйне. Это всем обязательно надо сделать!

Шикарное место для отдыха, вдали от самой деревни. Территория комплекса отличная, никаких проблем с шаттлбасами. В самих апартаментах ударяются хорошо, но на террасу вообще не заходят. При заселении там валялись бычки, банки пустые. Стекла перил грязные, что портить вид с бассейна на террасе. Также в одну из ночей в спальне ребенка на кровать заявились муравьи. Подавили их всех, больше не появлялись. На террасе у них был муравейник. Там же обитали пара тараканов. Одного из них тапком пришиб, но боялся, что он тапок отберет и самого отмудохает. Пришлось просить шезлонги, а также починить джакузи. Причем сначала извинялись, что временно ничего этого недоступно. Когда я попросил сделать апгрейд на апартаменты, где все хорошо, сразу все пофиксили. Но стекла так и не помыли.

Before I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them. The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had. CHECK-IN Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end. FOOD: The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally). AMENITIES: Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented. Didn’t get to check the gym out but looks good. The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down. Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.) Beach water is a little clear and at this time of the year (May) the water is warm! *Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing. KIDS ACTIVITIES: They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though! Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!) *Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it. CHECK-OUT: Simply message 30 minutes before the time and it will be ok. Very simple. All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.