Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Amazing
17 reviews
9.7/10
1 night
From €18
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10/10
Outstanding
GGuest UserI had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương.
I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before.
Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family.
When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything.
The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best.
Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better
you made it unforgettable.
GGuest UserDas Hotel macht einen im öffentlichen Bereich insgesamt guten Eindruck. Erwähnenswert sind insbesondere der schöne tropische Garten und der große Swimmingpool. Der zum Hotel gehörende Strandabschnitt wird regelmäßig gesäubert, jedoch ist der Sandstrand außerhalb des Hotels völlig zugemüllt. Schwimmen im Meer war wegen des starken Wellengangs fast die ganze Zeit über (11 Nächte) verboten. Die abgelegene Lage des Resorts bringt es mit sich, dass es in der Nähe keine Restaurants oder Einkaufsmöglichkeiten gibt. Dafür gibt es mehrmals täglich einen kostenlosen Shuttleservice, u.a. zum Coopmart. Die späten Rückfahrzeiten von dort sind allerdings ungünstig. Von diesem Einkaufszentrum aus kann man fußläufig Teile der Innenstadt von Phan Thiet erreichen. Interessant ist dort der Fischereihafen. Rings um das Hotel finden sich zahlreiche Bauruinen. Außer am verschmutzten Strand kann man keine Spaziergänge unternehmen.
Unser Zimmer: Im mehrstöckigen Hauptgebäude mit Aufzug. Ausreichend groß mit kleinem Balkon. Das Bad hätte dringend eine Generalreinigung (Dusche verkalkt, Holzteile vergammelt) und Renovierung nötig, das Möbel ist in die Jahre gekommen.
Restaurant: Große Auswahl an Speisen und Getränken zu relativ günstigen Preisen. Qualität und Größe der Portionen variieren stark. Das Frühstücksbüfett ist ausbaufähig und vorwiegend asiatisch, die angebotenen Getränke sind billig.
Service: Alles wird schnell erledigt, das Personal ist hilfsbereit und freundlich.
Publikum: Vorwiegend russisch. Viel Umtrieb an Wochenenden durch Vietnamesen.
Zusammenfassung: Aufgrund verschiedener Einschränkungen würde ich trotz des überwiegend positiven Gesamteindrucks das Hotel vermutlich nicht wieder buchen.
BBlanca B.We really enjoyed our stay at the resort. The service was amazing, and the staff were friendly and always accommodating any requests. The resort is spacious, the breakfast offers a wide variety of options, and you can relax by the pool afterward, with the bar and restaurant open all day.
We also highly recommend the massage service — we had a wonderful experience and an excellent massage with Anh and Gai. Overall, it was a great experience!
JJuanjuanxiaodangjiaThe resort isn't huge, but the one-bedroom pool villa rooms are excellent, and the service is incredibly attentive. Basic five-star services like luggage assistance upon arrival/departure, turn-down service, and immediate room cleaning after guests leave are all impeccably handled. The bedding is spotless. The hotel beach is clean, and the hotel's location is also quite good.
MMadHelgaWe had a wonderful time at this hotel. The grounds are spacious and green, everything is blooming, even vegetables are planted, and a pony lives on the property. The staff spends all day watering, sweeping, and cleaning.
The room was great, with wooden furniture and plenty of space, everything worked. I was a little tired, but that didn't bother us at all. The only downside was that the windows and the entrance overlooked the pool walkway, so you could see everything. And there was no door to the bathroom or toilet. Absolutely not. The room is called ”Romance” (it says above the entrance.)
The breakfasts are excellent: fruit, vegetables, snacks, soup, omelettes, scrambled eggs, and granola. There are two types of coffee. Basically, you'll find something to suit your needs.
The beach is also a special treat; it's long and narrow. It wasn't crowded in January, and sun loungers were always available.
Overall, I recommend this hotel; it's a great choice for a quiet and beautiful vacation.
GGuest UserWe have been to other Southeast Asian countries and have never encountered such thoughtfulness. My father's birthday was on that day, so when we went to the lobby for breakfast in the morning, the waiter specially led us to the best seat by the sea, decorated it thoughtfully, and gave us a birthday cake with birthday wishes, which was a special surprise for us. From this small detail, we can see that the hotel has taken the trouble. Thank you very much for the little surprise the hotel gave us. It is worth staying at this hotel, and the service is also very good. They also helped us book a luxury bus from Mui Ne to Ho Chi Minh. We almost couldn't take the bus because I booked it on KLOOK. The order has been pending confirmation. It was the front desk who helped us call for consultation. Thank you very much!
CCallmelinhhhThe hotel is located in Mui Ne, on the main street which the travel bus from Ho Chi Minh can go pass to drop you. Staffs are friendly, the room is clean. TV, AC, hair dryer and iron are provided in the room.
The pool and the sea are definitely our favorites. We have experienced wonderful sunset as well as the sea which is right next to the hotel.
Will comeback next time if we have the chance.
GGuest UserThematically decorated hotel in pirate style which probably kids will be fond of. As for us looked pretty much artificial without some common facilities fr example no big lobby with convenient waiting area.
Location is extremely inconvenient in some semi abandoned area.
Rooms are high-end decorated and nice. At the same time hotel territory is not big and all the hotel services seems overpriced as for this city and location.
Hotel beach is across wide highway, not at the hotel territory. Swimming pools are small and shallow which looked aimed at kids as well.
MM.RomanchikA large hotel complex with swimming pools, a sauna, a hammam and its own infrastructure in the form of cafes, shops and coffee shops. Very convenient. Prices are slightly higher than in Mui Ne itself, but not critical. There is a private beach with sun loungers. The complex is located on a hill, you can go up to the reception directly on an escalator or an electric car. There is a private beach. The center of Mui Ne is about 20 km away. It is not convenient without a bike. With a bike, it is a pain to ride there) We stayed for 5 days. We really liked the room and the complex itself. Daily cleaning, a visit to the sauna was included in the price and the pools too. Beautiful view. Comfortable to sleep and you can't hear your neighbors. We had a good rest! The only thing is that when booking it was indicated that there was a mini kitchen, but in fact the stove did not work. We were unable to prepare a minimal breakfast. But for us it was not critical, we did not contact the staff about this.
GGuest UserBefore I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them.
The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had.
CHECK-IN
Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end.
FOOD:
The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally).
AMENITIES:
Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented.
Didn’t get to check the gym out but looks good.
The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down.
Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.)
Beach water is a little clear and at this time of the year (May) the water is warm!
*Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing.
KIDS ACTIVITIES:
They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though!
Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!)
*Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it.
CHECK-OUT:
Simply message 30 minutes before the time and it will be ok. Very simple.
All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.