4-Star Hotels in Shangluo

One of the most bizarre hotels I've ever stayed in. Right after check-in, the front desk repeatedly told us that as foreign nationals, we could only stay one day, repeating this several times. After showering and picking up a towel, I noticed a strange smell. Upon closer inspection, I realized it was due to a leak under the sink. I contacted the front desk, and their phone was incredibly sticky. I spoke to them on speakerphone, and they immediately arranged for staff to come. Later, they offered to change our room, but only to a room at the far end of the east side. We were worried about the heat, so we declined. In short, my stay was extremely unpleasant. The next morning at 8 AM, they called and asked us to come downstairs to show our ID cards, probably because of a police requirement. I happened to run into a manager and told him about my poor experience. His conclusion was to blame housekeeping. I believe the problem stems from staff shortages. The same housekeeper came several times that day to help clean up the stains left by the plumbing repairs. They were working very hard, and I don't understand why the company would directly blame the frontline staff. I hope management will seriously consider this complaint, as it appears to be a staff shortage. Everyone was busy with their own tasks and constantly interrupted by phone calls (front desk, housekeeping, and engineering staff all experienced this). Frontline staff only have one life and two hands; how can they be expected to perform the work of three people? Please reflect on this. Thank you.

The layout of the room is reasonable, clean and tidy. It is very safe to swipe the room card when entering the elevator. The TV is very clear, the wifi speed is fast, and it is very awesome. The hot water is also very comfortable, the bedding is super comfortable, and the self-service laundry is also very convenient. For me who is on business trips all the year round, the toilet is a smart toilet, the TV can also be projected by mobile phone, there is a refrigerator in the room, and the refrigerator has also prepared drinks, mineral water and soda water for free. The hotel check-in price is really affordable for this type of facility service. I will come back if there is a chance

I have chosen this hotel many times when I come to Zhen'an. The location is good, standing at the entrance of the hotel overlooking Zhen'an City, the hotel is located on the edge of Xiuping Park and has a beautiful environment. Hotel facilities are very good, small service is first class. There is a lounge in the lobby, a reading area on the second floor, a leisure tea bar on the third floor, and a photo service on the first floor. When booking, the front desk will also give a small gift 🎁 The room we booked enjoyed a free upgrade and late check-out. Hotel breakfast is good. There is free parking (three places), and the parking lot on the mountainside can directly enter the hotel lobby. The hotel also has a health rental service! In short, you will definitely get a great value living experience when you choose Juxiu Mountain Villa Hotel.

Facilities: Well-equipped, including a fitness center and swimming pool. Environment: The hotel's setting is truly remarkable. Nestled against a hillside, it's located within a tourist resort area. Midway up the mountain, there's a winery and a library to explore. Opening the balcony door in the morning, listening to the birds singing and breathing in the fresh air was truly relaxing. I took my children for a stroll around the hotel both morning and evening, which was truly enjoyable. Service: Both the front desk staff and the floor attendants were very welcoming. I'd definitely stay at Jinshan again if I had the chance. A 187ml bottle of Anseman red wine: We received two small bottles, which my husband and I finished that evening. It was slightly sweet and had a relatively smooth flavor. It was quite good. 👍🏻

Hygiene: The room is clean and hygienic Facilities: All facilities are as good as new Environment: The surrounding environment is in the center of the county Service: The front desk service was enthusiastic. It rained the morning after check-in and we went out for breakfast. There was no umbrella at the front desk, so the staff lent us their own umbrella. The service was considerate.

The overall environment of Tianlu Hotel in Shangnan County has been widely praised, but the quality of breakfast has become an obvious shortcoming in the guests' experience. In terms of the environment, the hotel is located on the southwest side of Shangnan Cultural Square, with convenient surrounding transportation and a garden-style design. The guest rooms are spacious and equipped with independent balconies. Some room types offer quiet garden or mountain views. When checking in, you can also walk through the corridor to experience the courtyard landscape. The overall atmosphere is elegant and comfortable. In addition, the hotel has complete facilities, including a spa, gym, tennis courts, etc. Free parking and Wi-Fi are also provided in public areas, which is suitable for self-driving tourists or business people to relax. However, the breakfast experience has been repeatedly criticized. Although the hotel advertises that it has a rich breakfast variety, actual guests reported that the dishes were monotonous and in short supply, especially during peak hours (such as after 8 o'clock) where there might be ”leftovers”. One guest even mentioned that ”there was not much left when we arrived at 8:40”. The breakfast content was evaluated as ”not refined enough”, which was inconsistent with the hotel's four-star positioning, and the buffet at 30 yuan per person was not cost-effective. In addition, there are problems with service details. For example, some guests believe that the attitude of the front desk staff is not professional enough and does not match the hotel's high-end image.

A very satisfying stay experience. Thanks to the housekeeper Xiao Xu for the thoughtful service throughout the whole process. I have been planting grass on the west slope for a while. It is located in the Qinling Mountains, deep in the mountains, and has a full sense of nature. However, there will be more insects in the mountains at night, so people who are afraid of insects should prepare in advance. It’s okay for us, it can be considered as integrating into nature, haha. The room was basically clean and the air conditioning was good, but the wifi would occasionally disconnect at night for some reason. The decoration and surrounding environment of the homestay are very suitable for taking photos and gatherings. There are tables and pavilions in the middle of the courtyard. You can bring your own food. I saw some people bring hot pot and barbecue, which is very good! You can also watch the stars at night! I would also like to praise the housekeeper Xiao Xu, who replies to messages very quickly and has a good sense of service! I plan to stay here with my friends next time. It's great to be away from the city and close to nature.

先説位置，如果是奔着牛背樑、終南山寨去的，不建議訂這家，開車單程20分鐘山路，着實不太方便，如果衹是進山吸氧，環境還是不錯的，大山深處很安靜。再説性價比，普通週末普通房型800多，有幾個細節體驗不好：早起洗漱台近半小時不出熱水；浴室地上很臟，用花灑沖了很久還是沒沖乾淨，放棄洗澡；衞生間地漏反臭很嚴重；早餐離房間較遠，餐品很一般，種類少，唯一現做的麪居然用的是掛麪。。。好的方面就是環境確實不錯，服務也還可以。

位置很好找，就在終南山寨跟前，客房收拾得很乾凈，床品舒服，很有山居的氛圍感。院子打理得雅緻，前台服務態度很好，辦理入住效率高，還會給我們認真講周邊遊玩路線，民宿裏還有個恆温泳池，我家孩子玩的很開心！

The location is excellent, situated on the outskirts of the county town with convenient transportation. There are residential areas, snack shops, and the Huaxi Lane scenic area nearby, which is worth exploring in the evening. The hotel is relatively new, and the facilities are good. The environment is clean, the linens are clean, but the bathroom water temperature is low. However, it's important to note that there is a construction site nearby, starting work at 8:00 AM, making one side of the twin room unsuitable for late risers. This booking includes a late check-out policy of 2:00 PM. I intended to take a nap after lunch, but someone rang the doorbell once around 1:00 PM and again just after 1:00 PM. Please respect this service and do not disturb guests before check-out time.