Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Good
1151 reviews
9.0/10
1 night
From RUB 2,154
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9.7/10
Excellent
刘刘Hotel-class B&B. The room was very clean, the equipment and furniture were very new, and the building was quite new. The boss was very enthusiastic. The beautiful big bed forgot to take photos, and the new sheets were covered with a rose. The things in the bathroom are all available, and the most impressive is clean, exquisite and thoughtful. Breakfast is also simple and clean, the dishes taste refreshing, and the knife is exquisite. The sofa in the public living room is comfortable and spacious, with a hanging basket and two lift dryers, and it is no problem to live for a few more days.
GGuest UserThe room was clean and tidy as a whole, and the sanitary condition was particularly good. The overall stay experience far exceeded expectations. Parking is very convenient, the front desk staff is friendly, the service is warm and thoughtful, the people are polite, and the check-in is efficient and worry-free. There are also many places to eat nearby.
VvivioyehOne of the most bizarre hotels I've ever stayed in. Right after check-in, the front desk repeatedly told us that as foreign nationals, we could only stay one day, repeating this several times. After showering and picking up a towel, I noticed a strange smell. Upon closer inspection, I realized it was due to a leak under the sink. I contacted the front desk, and their phone was incredibly sticky. I spoke to them on speakerphone, and they immediately arranged for staff to come. Later, they offered to change our room, but only to a room at the far end of the east side. We were worried about the heat, so we declined. In short, my stay was extremely unpleasant. The next morning at 8 AM, they called and asked us to come downstairs to show our ID cards, probably because of a police requirement. I happened to run into a manager and told him about my poor experience. His conclusion was to blame housekeeping. I believe the problem stems from staff shortages. The same housekeeper came several times that day to help clean up the stains left by the plumbing repairs. They were working very hard, and I don't understand why the company would directly blame the frontline staff. I hope management will seriously consider this complaint, as it appears to be a staff shortage. Everyone was busy with their own tasks and constantly interrupted by phone calls (front desk, housekeeping, and engineering staff all experienced this). Frontline staff only have one life and two hands; how can they be expected to perform the work of three people? Please reflect on this. Thank you.
GGuest UserA very satisfying stay experience. Thanks to the housekeeper Xiao Xu for the thoughtful service throughout the whole process.
I have been planting grass on the west slope for a while. It is located in the Qinling Mountains, deep in the mountains, and has a full sense of nature. However, there will be more insects in the mountains at night, so people who are afraid of insects should prepare in advance. It’s okay for us, it can be considered as integrating into nature, haha.
The room was basically clean and the air conditioning was good, but the wifi would occasionally disconnect at night for some reason.
The decoration and surrounding environment of the homestay are very suitable for taking photos and gatherings. There are tables and pavilions in the middle of the courtyard. You can bring your own food. I saw some people bring hot pot and barbecue, which is very good! You can also watch the stars at night!
I would also like to praise the housekeeper Xiao Xu, who replies to messages very quickly and has a good sense of service! I plan to stay here with my friends next time. It's great to be away from the city and close to nature.
JJianjiankangkangdepangduduFree upgraded room, compact room, afternoon tea and snacks, and foot bath bags, although the things are not big, but also a heart. The waiter was patient and meticulous, and responsive. The sheets and quilts were changed in time when the guests asked to change them. It was not dirty. It felt that they were not clean after a long time. The quilt cover had small holes and should be replaced. The security guard downstairs will also actively guide the parking service. There is breakfast. It is not difficult to eat and there are no highlights. Generally, I hope the category can be richer.
GGuest UserFacilities: Well-equipped, including a fitness center and swimming pool.
Environment: The hotel's setting is truly remarkable. Nestled against a hillside, it's located within a tourist resort area. Midway up the mountain, there's a winery and a library to explore. Opening the balcony door in the morning, listening to the birds singing and breathing in the fresh air was truly relaxing. I took my children for a stroll around the hotel both morning and evening, which was truly enjoyable.
Service: Both the front desk staff and the floor attendants were very welcoming. I'd definitely stay at Jinshan again if I had the chance.
A 187ml bottle of Anseman red wine: We received two small bottles, which my husband and I finished that evening. It was slightly sweet and had a relatively smooth flavor. It was quite good. 👍🏻
GGuest UserI still like the style of this hotel very much. It is retro Tang style. The murals are beautiful. The rooms are very comfortable. The facilities and equipment are also very detailed. For example, the mosquito repellent liquid and the towels and bedding in the bathroom are very clean and white. The room is very comfortable in summer. It's great to have a refrigerator, which can keep drinks cold. The hotel's Internet speed is very good, and Xiaodu is also very fun, so you can chat. The overall feeling is very good, and it is worth recommending!
GGuest UserThe overall environment of Tianlu Hotel in Shangnan County has been widely praised, but the quality of breakfast has become an obvious shortcoming in the guests' experience. In terms of the environment, the hotel is located on the southwest side of Shangnan Cultural Square, with convenient surrounding transportation and a garden-style design. The guest rooms are spacious and equipped with independent balconies. Some room types offer quiet garden or mountain views. When checking in, you can also walk through the corridor to experience the courtyard landscape. The overall atmosphere is elegant and comfortable. In addition, the hotel has complete facilities, including a spa, gym, tennis courts, etc. Free parking and Wi-Fi are also provided in public areas, which is suitable for self-driving tourists or business people to relax.
However, the breakfast experience has been repeatedly criticized. Although the hotel advertises that it has a rich breakfast variety, actual guests reported that the dishes were monotonous and in short supply, especially during peak hours (such as after 8 o'clock) where there might be ”leftovers”. One guest even mentioned that ”there was not much left when we arrived at 8:40”. The breakfast content was evaluated as ”not refined enough”, which was inconsistent with the hotel's four-star positioning, and the buffet at 30 yuan per person was not cost-effective. In addition, there are problems with service details. For example, some guests believe that the attitude of the front desk staff is not professional enough and does not match the hotel's high-end image.
GGuest UserForgot to take pictures, the room is very big, this price is OK, it is haha river view room, I did not expect it to be opposite a moat, I said how the business does not have a photo, I hope the business will change it, do not mislead customers, but the overall is in line with expectations, give a good review
ZZouzoutingtingzuokankanThis is probably one of the best hotels in the area. Parking is convenient, and the service is professional, warm, and attentive. However, the rooms have the same problem: recently, many hotels in this county town have had poorly designed layouts. For example, the bathroom and shower areas are difficult to access, cold water leaks out, and the door to the floor mat can't be opened.
The hotel restaurant has particularly delicious lamb.