4-Star Hotels in Manchester

Overall enjoyed my stay. I initially had a room (705) located at the end next to the staff room but changed to another room because of the constant slamming of the doors and loud staff conversations that I could hear from my room. My room change was dealt with smoothly and I preferred it to the one before. The gym was great to use, though the room is small and many of the cardio machines were squeezed in. The main issue I had was with the inconsistent standards of cleanliness with housekeeping of my rooms; when I checked into the first room, there were toe nail clippers left on the floor that was visibly seen. When my room was cleaned the next day, the floor was half cleaned, bins were emptied and drinks replenished but the toilet was not cleaned. Table and desk area were not cleaned also. Housekeeping in the second room was better; they did everything but just didn’t clean the floor which was annoying. The rooms are well designed with lovely city view. Location is okay - it’s about 20-25min walk from Manchester Piccadilly which I did with my suitcase and was fine. Sainsbury’s literally around the corner and loads of restaurants nearby. I would stay again however it’s ridiculous in my opinion to complain about housekeeping standards as a guest when staff should just know how to properly clean a room.

The room was immaculate. So clean. Amazing dishwasher. Soap. Microwave. Fridge with milk. The staff are nice too. The location is extremely ideal. Eco friendly hotel with bags for food waste and b corp certified products and a water bottle to fill and reuse. I experienced pure blackout blinds for the first time in my life, wow! There's a handy 24/7 pantry and an uber stan Things to consider: There's no phone in the room There's no parking and it can cost £40 for a day though it is next to the hotel We couldn't get in at first as no one answered the intercom but someone let us in by luck who was passing through Microwave was a bit high for me but reachable The sink fills up with water quick so you can't do water running for long which is fine

The hotel is located next to manchester picadilly train station. I travelled from London to manchester by train so it is super convenient for me to stay here. There are many supermarkets and cafe around such as sainsbury local, mark & spencer, co op, greg and cafe nero. The staff is very helpful and attentive. The room is modern. I request for 4 single beds and my request is well accommodated. The room is fully equipped with kitchen utensil. They are very clean and useful for preparing breakfast for my kids. There are 2 bedrooms and 2 bathrooms. The room is well maintained and air con works really well. Shower room is clean and not slippery. After checking out, the hotel staff allowed me to leave the luggage with them for a few hours. Will be back here again next time I come to Manchester.

This is a very good chain hotel. We had a two-room suite, which was very spacious, clean, and quite modern. Unfortunately, our check-in was delayed by an hour, but they offered us complimentary cookies. The room had an unlimited mini-bar, which was a nice bonus. There was both a shower and a bathtub, but specifically, the bathtub had no hot water. The front desk responded very quickly, called a plumber, and everything was fixed within half an hour. The location near the train station was perfect for our needs, and we had a good view of the city from our high-floor room. The breakfast was a bit disappointing, as it was quite sparse (lacking fish, waffles/pancakes, and more variety of vegetables and cold cuts). Otherwise, we liked everything; the front desk staff were friendly, but the restaurant staff at breakfast seemed tired. We also had dinner at the restaurant one evening and highly recommend the steaks; the dishes were amazing!

Well I have stayed in this hotel twice before and cant help but say it has lost its shine. Check in was fine. We booked a premium room with club lounge. The lounge was great. Nan who was working there absolutely loved his job and was great. He served us with drinks from 6 till 8 he told us it was party time. Had a great laugh. The room was a nice size comfy bed. Had a very stale aroma although appeared clean. I found I think the bathroom was the source of the smell. The water pressure was very low so the shower was disappointing. We slept well and headed out and down for breakfast. Dirty dishes and glasses littered the corridor at night time and still there in the morning. Breakfast was ok. Good quality bacon and sausage choice of eggs cooked freshly for you and omelettes everything you would need was there. Did what we need.

I frequently visit Manchester Airport, and the front desk staff here are always very friendly. From Terminal 2, you take the elevator to the Departure level and follow the signs. Then, you head to the Station, take another elevator down to the first floor, and cross the road. It's a bit of a walk, but the distance is actually acceptable. The breakfast is decent, and the price is good. If you don't mind walking an extra five minutes, this is a great choice.

My rating: 7/10 Overall, I would rate this hotel 7 out of 10. There were many things I really liked, but there are also a few areas that could be improved. The first thing that impressed me was the lobby. It looks modern, stylish, and very welcoming. The seating area near the bar is beautiful, with comfortable sofas where you can relax or wait if you have a train to catch. The dining area is also lovely, with a modern and pleasant atmosphere. The breakfast was one of the highlights of our stay. It was served as a buffet with a great variety of food. There were crispy potatoes, scrambled eggs and fried eggs, grilled tomatoes, baked beans, sausages, bacon, fresh vegetables, different juices, and a coffee machine with several coffee options. There were also cereals with yogurt, jams, chocolate pastries, Nutella, toast, sliced cheese, and a selection of cold meats. There was plenty of choice, and everything was very enjoyable. The lift was also very impressive. It looked elegant, modern, and gave the hotel a luxurious feel. Our room was clean and comfortable. The white bed linen looked fresh, and the beds and pillows were very comfortable, so we slept well. The bathroom was modern, spacious, and very practical. We also appreciated having tea, coffee, sugar, cream, and a kettle in the room. However, there were a few things that could be improved. We travelled as a family of three, and there wasn't enough storage space for our clothes. A proper wardrobe with shelves would make a big difference. Only I could unpack my things, while my children had to keep theirs in their backpacks. Another issue was that the window could not be opened. Without the air conditioning running, the room felt stuffy. The kettle also didn't switch off automatically after boiling, so it should definitely be checked or replaced. If I could suggest improvements, I would add a small coffee machine, such as a Dolce Gusto or similar, with enough coffee pods for the number of guests and the length of their stay. I think many people would really appreciate that. It would also be helpful to have a separate entrance or easier access for wheelchair users, as the revolving entrance door may not be convenient for everyone. In addition, a secure place to store bicycles would be a great feature for guests travelling by bike. Overall, we enjoyed our stay. The hotel has a beautiful design, excellent breakfast, comfortable beds, and a lovely atmosphere. With a few improvements, it could easily become an even better place to stay.

The room is clean and comfortable, with lots of space to store luggage and stuff. I was quite surprised to see the coffee maker and refrigerator inside the room. The buffet breakfast is plentiful and the staff is friendly. The location is opposite to China Town with lots of nice restaurants for dinning. The only thing that could be improved is that room cleaning starts too early - at 9:00 am that I was woken up by the doorbell.

I booked a one-bedroom apartment for three guests. When I checked in at around 7:00 pm, the reception staff told me I would have to wait until 10:30 pm for someone to set up the sofa bed. If I didn’t want to wait, they offered to give me the bed linen and asked me to set up the sofa bed myself. To make matters worse, by 10:30 pm, no one had come, and I had to go back to the reception desk to ask when the sofa bed would finally be prepared. I’ve travelled to many places and stayed in numerous hotels, but this is the first time I’ve ever been asked to make up my own sofa bed. I was genuinely surprised that such a well-known hotel chain could not arrange for housekeeping to prepare the room before guests arrived. To make matters worse, when I entered the apartment, the kitchen bin still contained rubbish left by the previous guest, which gave a very poor first impression and raised concerns about the cleanliness of the room. On the positive side, the hotel’s location is excellent. It’s within walking distance of the Northern Quarter and Manchester city centre, with plenty of cafés, pubs, and restaurants nearby. There’s also an Aldi supermarket right next to the hotel, making it convenient to buy groceries and prepare meals in the apartment. The apartment is well equipped with a full kitchen, which is a great feature for longer stays. Overall, the apartment itself is modern, spacious, and well equipped, but the service was extremely disappointing and fell well below the standard I would expect from a hotel of this brand. Unfortunately, the poor service overshadowed what could otherwise have been an enjoyable stay.

The room was clean and cosy and front-desk was friendly and responsive. We booked mainly to check out the pool, spa and gym as advertised by the hotel. So it was really disappointing when we found out that these facilities were closed on Xmas day and on other days operated at limited hours when we were there. The pool, sauna, steam room and gym are operated by a separate company from the hotel. That meant operating hours of those facilities are not catered for hotel guests at all. And it also meant sharing the facilities with members of the gym. So if you’re thinking of staying here and using the gym or pool, just bear those things in mind. Breakfast selection was quite limited. Very bare selection of any salads or greens. Quite embarrassing as well to see that clean plates were not available several times when there were less than 20 covers at breakfast. I understand it was the holiday season and the hotel is understaffed. But I’m sure this is not the first Christmas or NYE the hotel has encountered.