Hotels near Hidden Treasures Cenotes Park in Tulum

The rooms are very nice and clean, nothing to complain about the accommodation aspect, it was perfect. The downsides concern: the accessibility of the hotel if you do not have a rental vehicle, the non-existent friendliness of the staff (small exception for one of the receptionists only), restaurant and bar closed, only 1 maintained swimming pool out of the 3 ...

We stayed 6 days at Alaya for a yoga retreat (Bliss Camp Retreats) and the entire experience was amazing. The entire property is breath taking and the sun rises are not to be missed. The location is great, many shops and restaurants nearby. Though we did not need to go to any other restaurant because every meal and drink we had at Alaya was delicious. Carla and David at the front desk were always there to fulfill any request, arrange transportation, and answer any questions we had. They arranged for our massages...which were amazing...which we were able to do on our ocean front balcony. Our room was always clean and they even turn on your AC at turn down. Edwin was ALWAYS around to tend to our group. He was there in the morning for coffee and there at night helping the staff with Dinner. Santos and Filiberto on the beach remembered our drinks after the second day and worked tirelessly serving and setting up umbrellas and beds for everyone. They kept the beach and the grounds clean and beautiful. Ismael and Fernando also worked so hard serving and taking care of everyone. The staff and service was second to none. I wish I knew more of the names of the people behind the scenes because they all deserve credit for the total experience we had at Alaya. I cannot recommend Alaya enough.

The hotel was beautiful, the rooms were stunning with amazing views. The staff were lovely, especially Frida who was incredibly helpful. I felt like I was in a movie with how stunning our room was - we had an ocean view with a balcony pool and access path to the beach / beach club. The bed was very comfortable and the double shower was really good. I loved that the hotel had a small gym, equiped with modern facilities. The hotel also has so many lovely small touches like welcome cocktails, good night desserts, “good morning” messages in the sand outside your room and fresh fruit ice blocks provided at the beach club. I feel there needs to be more transparency with the service charge on the bills - I didn’t realised until a few days into our stay that there was a further section to the bills we were signing that was covered by the booklet they present you with. The bill should be shown in full, or the total placed above where you sign. Whilst the staff were lovely, we often had items missing from our breakfast each morning. The breakfast is also quite small with 1 x serving of yogurt between two. It would be great if the pool could be cleaned during the stay, or some jets put into the pools to move the water around and into the filter. At current the water is stagnant and doesn’t get filtered and a lot of things fly into the pool from the garden. Whist this seems small, when you are paying the price you are for the hotel, these small things should be addressed.

I stayed for 1 week here, with my two teenagers. We had room D, which has 2 super comfortable king-sized beds as well as another (queen? or full?) bed. The latter was described as a couch but we were pleasantly surprised it was more than that. The room is on the second floor, with a little outside area to relax and enjoy the sea breeze. We LOVED this place. All of the staff are incredibly friendly and helpful. The housekeeping staff does a wonderful job with room service, and the breakfast staff is great (Gracias, Abraham!). We didn't eat any other meals there, although they're available. The small hotel has a chill vibe. It's right on the beach, and since the beach is only shared with one other hotel, it feels pretty tucked away. There is a small rocky cliff where I loved sitting to watch the sunrise and the pelicans feed. The evenings are pleasantly quiet. My kids enjoyed the small pool (very clean!) as well as the hammocks and beach chairs down on the beach. The whole area has tons of sea**** right now, which changes depending on the day to some extent, but during our time there was never absent. I still managed to swim in the ocean a few times, although my kids didn't. The main drag along the beach is pretty busy, but you don't sense that while at this hotel. There are plenty of places that you can walk from the hotel, although after we realized it was more expensive to eat along the ”*****” in Tulum than it is to eat in the US, we took the rest of our dinners in Tulum town (recommended!). The friendly folks at the desk are happy to offer suggestions for restaurants, or any other help that you might need. Having a fridge was great; we kept some beverages as well as stuff for lunches there. Do put food in the fridge - it's the tropics, so ants will arrive otherwise! My kids loved the AC, although honestly the week we were there, the ocean breeze was so steady, I felt it wasn't really necessary. There is no parking (we rented a car) but there are multiple places across the street where you can pay to park. Our place was 200 pesos/day (about 10 USD). The only thing that I'd say could use improvement is the coffee -it's incredibly bad. If you like coffee in the morning, come prepared, or go out! The breakfast is yummy (I mostly had the ”Mexican eggs” which are scrambled with tomatoes & onions, plus a small helping of rice, beans, and sometimes guac)....other options include eggs with ham and/or cheese, or else pancakes & fruit. They don't start serving anything until 8am, so on some of our ”early start” days we had to miss it. Overall, a great stay.

With a stay at Zenses Wellness and Yoga Resort - Adults Only in Tulum (Tulum City Center), you'll be within a 5-minute drive of Tulum National Park and Gran Cenote. This spa hotel is 2.2 mi (3.6 km) from Tulum Mayan Ruins and 3.2 mi (5.2 km) from Tulum Beach.Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access and concierge services.At Zenses Wellness and Yoga Resort - Adults Only, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily for a fee.Featured amenities include express check-out, a 24-hour front desk, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 11 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Located in Tulum (Zona Hotelera), Kanan Tulum Treehouse, Rooftop, Beach Club & Spa - Adults Only is steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve. This spa hotel is 4.4 mi (7.1 km) from Playa Paraiso and 6.7 mi (10.8 km) from Tulum Mayan Ruins.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.Grab a bite at Caracol Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 23 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, spring water baths, and complimentary toiletries. Conveniences include phones, as well as safes and desks.

We stayed 4 nights and had a great stay. The rooms and especially the pool look exactly like the pictures and are stunning. Our stay was quiet in terms of other guests as the hotel is not 100% up and running yet (no in-house restaurant and gym but were offered to use the facilities of the neighboring hotel) which we loved as we had the huge pool all to ourselves :-). You should be aware that the area around the hotel (Aldea Zama) is separated from the ”center” by an area that you should not walk through at night - so you have to rely on (expensive) cabs or a car to get around at night - not the responsibility of the hotel, but an issue of many areas in Tulum to be aware of!

The whole experience was excellent. The gentleman at the front Sebastian was very attentive on a daily basis. Would send us emails or text every day making sure everything was OK. Definitely would visit this location again. 

Located in Tulum (Zona Hotelera), Hotel Shibari Tulum - Restaurant & Cenote Club is steps from Tulum Beach and a 4-minute drive from Sian Ka'an Biosphere Reserve. This luxury hotel is 6.1 mi (9.8 km) from Tulum Mayan Ruins and 3.8 mi (6.1 km) from Playa Paraiso.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Satisfy your appetite with international cuisine at ATTA, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 64 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. 70-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

My wife and I enjoyed a wonderful 2 weeks here for our honeymoon. We stayed in villa 2 , room was big , great super king-size bed. The pool and views of the sea are amazing. Food wasn't great which is why I rated 4 stars. Everything else was amazing, the staff couldn't do enough for you, big mention to Francisco, Noemi, Jorge , and Freddy who catered to our every need, we can't thank them enough for their speedy service and attentiveness. Also a shout out to the entertainment staff Gio and Tati. To all the staff thank you so much for making our honeymoon so special. Love from Ireland to you all.