Yeste hotel(Wuhan Hankou Railway Station)

Yeste hotel(Wuhan Hankou Railway Station) Reviews

Yeste hotel(Wuhan Hankou Railway Station)

Ouyada International Plaza, No.66 Yinheli, Fazhan Avenue, Jianghan District, Wuhan, Hubei, ChinaView Hotel Details
Yeste hotel(Wuhan Hankou Railway Station)
Yeste hotel(Wuhan Hankou Railway Station)Yeste hotel(Wuhan Hankou Railway Station)Yeste hotel(Wuhan Hankou Railway Station)
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Yeste hotel(Wuhan Hankou Railway Station) Guest Reviews

4.4/5
742 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(742)
Positive reviews(688)
Reviews with photos/video(154)
Easy to get around(127)
Convenient location(103)
Classy environment(64)
Close to train station(63)
Friendly front desk staff(57)
Large rooms(34)
Average sound insulation(30)
Perfect for business trips(17)
Negative reviews(54)
Khiitha
Deluxe Queen Room
Stayed in Apr 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on May 7, 2024
I really enjoyed my stay at this hotel as it is located in a shopping mall so I didn’t worry about looking for places to eat because there are restaurants within the shopping mall. The hotel staff was also friendly . This hotel is not far from Hankou railway station.
Response from Property: Dear guests, thank you for your recognition of our Yaster International Hotel (Hankou Railway Station) and for sharing your stay experience with us. We will continue to maintain the quality and enthusiasm of service, so that every guest can enjoy a pleasant stay experience. Thank you for your support and love, and wish you a happy life! I look forward to meeting you next time at Yaster!
Victor
Superior Room (2 Beds)
Stayed in Aug 2023
Travel with friends
32 review
5.0/5
Outstanding
Posted on Sep 26, 2023
ideal location right next to subway station exit. bigger rooms than usual and good bedding and Amenities are good quality. the price is very cheap, best value for money.
Response from Property: 尊敬的賓客您好：感謝您下榻雅斯特國際酒店（漢口火車站店），同時感謝您對我們酒店的認可，我們的服務品質和服務熱情將一如既往的保持，讓每一位賓客享受愉快的入住體驗。祝您生活愉快！期待下次與您在雅斯特相遇！
Anonymous User
Superior Room (2 Beds)
Stayed in Oct 2023
Travel with friends
15 review
4.2/5
Very Good
Posted on Nov 16, 2023
Hotel located in shopping mall. It not far from metro. Good location
Response from Property: 我們的服務品質和服務熱情將一如既往的保持，讓每一位賓客享受愉快的入住體驗，感謝您對我們服務的認可，真誠期待您的下次光臨
히뚜
Superior Room - With View (Double Bed)
Stayed in Feb 2024
Family
11 review
3.2/5
Posted on Mar 19, 2024
Best location! The hair dryer worked well, but the part fixing the head broke down and it kept folding. The hotel is fully booked, so there is no extra dryer. It was so inconvenient to use the dryer for 2 days. When I opened the closet, there was so much dust that when I wiped it, tissue came out black.
Response from Property: Dear user, we deeply apologize for any inconvenience caused to you! We attach great importance to the unpleasant experience we have had with you due to negligence in our work in the store. As soon as possible, the store manager has checked the rooms one by one with the housekeeping department and made relevant corrections in a timely manner. We deeply apologize for the disappointment caused by our negligence. I hope you can give Xiaoya a chance to choose Yaster International Hankou Railway Station again if you have accommodation needs next time and experience our improved guest rooms. Here, I also wish you a happy life and a happy day!!!!
Lily Yens
Elegant 2-bed Room
Stayed in Apr 2024
Other
5 review
5.0/5
Outstanding
Posted on Jun 23, 2024
2nd time stay at this hotel.. friendly receptionist, clean and quiet room
Response from Property: 尊敬的賓客您好：感謝您對我們雅斯特國際酒店（漢口火車站店）的認可，並與我們分享您的入住體驗。我們會一如既往的保持服務質量和服務熱情，讓每一位賓客享受愉快的入住體驗，感謝您的支持與厚愛，祝您生活愉快！更期待下次能與您相遇雅斯特！
Guest User
Elegant 2-bed Room
Stayed in Jan 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Good location for travelers! There are around everything, food
Response from Property: 酒店回覆內容： 尊敬的賓客您好！非常感恩收到您的五星好評！小雅將一如既往保持卓越的入住環境和貼心服務，讓您感受到家一般的温暖。期待您的再次光臨！小雅祝您生活愉快，萬事如意！
Marianne Lourdes Miguel
Elegant Room (Double Bed) (No Window)
Stayed in Jan 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Nice hotel. Very clean the nice location.
Response from Property: 尊敬的賓客您好！非常感恩收到您的五星好評！小雅將一如既往保持卓越的入住環境和貼心服務，讓您感受到家一般的温暖。期待您的再次光臨！小雅祝您生活愉快，萬事如意！
Guest User
Superior Room - With View (Double Bed)
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 1, 2023
very good
Response from Property: 我們的服務品質和服務熱情將一如既往的保持，讓每一位賓客享受愉快的入住體驗，感謝您對我們服務的認可，真誠期待您的下次光臨
101c
Deluxe Queen Room
Stayed in Aug 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Very close to the station, convenient to check in Comfortable environment, good hygiene, friendly service, warm and thoughtful Overall it is OK, pretty good, five stars ⭐⭐⭐⭐⭐
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of our Yaster International Hotel (Hankou Railway Station) and for sharing your stay experience with us. We will continue to maintain the quality and enthusiasm of service, so that every guest can enjoy a pleasant stay experience. Thank you for your support and love, and wish you a happy life! I look forward to meeting you next time at Yaster!
Guest User
Elegant 2-bed Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 3, 2024
This hotel is beyond my expectations. The family is awesome. The lady at the front desk is very gentle.
Original TextTranslated by Google
Response from Property: Our service quality and service enthusiasm will remain as always, so that every guest can enjoy a pleasant stay. Thank you for your recognition of our service and sincerely look forward to your next visit
Guest User
Elegant 2-bed Room
Stayed in Jul 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The front desk was polite and welcoming. The room was large and clean. It was very convenient to go to the subway station and train station. I will stay here again next time I come to Wuhan.
Original TextTranslated by Google
Response from Property: Our service quality and service enthusiasm will remain as always, so that every guest can enjoy a pleasant stay. Thank you for your recognition of our service and sincerely look forward to your next visit
Ailvyoudelinlinzi
Deluxe Room (2 Beds)
Stayed in Jun 2024
Travel with friends
31 review
5.0/5
Outstanding
Posted on Jul 30, 2024
Good location, convenient for travel, very close to Jianghan Road, Lihuangpi Road and Wansongyuan, very suitable for shopping and eating
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of our Yaster International Hotel (Hankou Railway Station) and for sharing your stay experience with us. We will continue to maintain the quality and enthusiasm of service, so that every guest can enjoy a pleasant stay experience. Thank you for your support and love, and wish you a happy life! I look forward to meeting you next time at Yaster!
Guest User
Deluxe Room (2 Beds)
Stayed in Jun 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 23, 2024
The hotel staff are very enthusiastic and the service is very thoughtful. They gave us a small tourist map and recommended local fun and delicious food. The hotel is clean and tidy. We saw the low score before we came, and we were a little worried. We thought the transportation was very convenient, so we checked in with the mentality of giving it a try. As a result, there were no problems mentioned in the reviews. It may also be that we were lucky, hahahaha. We stayed for several days in a row. The attitude of the front desk aunt, including the cleaning aunt, was very good. I will still choose their hotel next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of our Yaster International Hotel (Hankou Railway Station) and for sharing your stay experience with us. We will continue to maintain the quality and enthusiasm of service, so that every guest can enjoy a pleasant stay experience. Thank you for your support and love, and wish you a happy life! I look forward to meeting you next time at Yaster!
Anonymous User
Superior Room - With View (Double Bed)
Stayed in Jun 2024
Other
2 review
2.0/5
Posted on Jul 19, 2024
There was hair all over the place, there were earplugs on the floor, and the cleaning was very perfunctory
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Yaster International Hotel (Hankou Railway Station) and sharing your stay experience. You have pointed out the shortcomings that need to be improved in our hotel. We have made improvements in time. We are deeply sorry that we failed to give you a perfect stay experience this time. Xiaoya hopes to invite you to experience it again in the near future and provide you with better service. I wish you happiness every day!
Lixianshengzhu1994
Deluxe Queen Room
Stayed in May 2024
Business travelers
3 review
0.5/5
Posted on Jun 26, 2024
Checked in early in the morning and it was like this. Very bad service. Changed to another room and it was also very dirty. Directly give a bad review, such a lame hotel
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry that you had a bad experience during your stay. The hotel attaches great importance to your feedback. We notified the housekeeping supervisor immediately about the room problem you mentioned. We immediately held a staff meeting for this negligence, criticized the staff on duty and punished them accordingly. We hope you can give us a chance to make up for it. We will continue to improve the quality of service and sincerely apologize to you again! Xiaoya will definitely strengthen measures and make improvements. We sincerely hope that you will choose our hotel again next time you travel and give us a chance to apologize. We will continue to maintain the quality of service and service enthusiasm as always, and bring you a pleasant stay experience. I wish you all the best!