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Hotels With Spa in Japan
Hotels With Spa in Nagano Prefecture

Travelers Reviews of Nagano Prefecture Hotels

Shoho

Shoho

4.5/542 Reviews
■There is a free shuttle bus from Matsumoto Sta.>>Hotel 16:00/17:00 Exit the station and walk to the right to wait for the bus near the police station. The bus will have a Shoho sign. From the hotel>>Matsumoto Sta. 9:00/10:00 If you want to stop by near the castle, tell the driver. He will let you get off along the way before reaching the station. ■Before checking in, we went to Kamikochi first. In the morning, we left our luggage at Ace Inn, which is part of the same chain. We will get a numbered tag to pick up our luggage at Shoho. / After checking out, we will go sightseeing in the city before returning. We can leave our luggage at Shoho. They will send it to us to pick up at Ace Inn. ■Free drinks from 15:00-20:00: Tea, coffee, fruit juice, beer. / Welcome drinks are tea and 3 types of pickles. ■The Panorama View Onsen alternates between men and women. / Another onsen is separated for men and women and uses the same time.
Shibu Onsen KOKUYA

Shibu Onsen KOKUYA

4.6/549 Reviews
From the moment you enter Kokuya Ryokan, be prepared to leave the real world behind and fully immerse yourself in the experience. You swap your shoes for slippers at the door and don’t see them again until you leave. You will receive a warm welcome from polite and gentle-mannered staff, get taken up to your beautiful room, and once you’ve changed into your traditional yukata, it’s time to let the relaxation begin. The multi-course dinner will probably be one of the best meals you’ve had in your life, with many unusual textures and flavors to try. The futons are comfortable, and your room is kept toasty warm. There are even skincare products to keep you pampered and moisturized between soaks in the onsen. Honestly, you won’t even need to open your suitcase while you’re there. The staff will take you through all the logistics when you arrive, but there are some things that might be useful to know in advance. - The ryokan sends a shuttle to Yudanaka station at about 15:00 to collect new arrivals, so time your journey to take advantage of this benefit. - The ryokan also offers guests the opportunity to catch a shuttle to the Snow Monkey Park immediately after breakfast the next morning. - After you leave the ryokan, they will take your luggage down to the coffee shop opposite the station, so you don’t need to worry about those logistics. - Trains from Yudanaka back to Nagano leave at 12:30 and 15:30. - The ryokan itself has several private onsens that you can reserve for a 45-minute slot. Because the onsens are on the property, you can go in with your partner or travel companions regardless of gender. It’s a boutique hotel, so you don’t have to worry about not getting access to all the onsens you want. - The ryokan is on the main road of the Shibu Onsen town. The hotel will give you a key so you can wonder down the main road, visiting any of the public onsens you wish - however, with so many gorgeous and more private onsens in the hotel itself, you probably won’t have time or the desire for this. - Also, there is a coffee machine in the room! (I was worried about having to survive without coffee, and this turned out to be an unfounded concern). We had an incredible and totally indulgent time at Kokuya. Experiencing a traditional ryokan is a privilege that you should try at least once if you can. And adding the Snow Monkeys in give the trip a double purpose, making it that much more memorable. The only thing that would have made the trip better is if we had been allowed to linger longer over every course of our dinner.
Holiday Inn Resort Shinano-Omachi Kuroyon

Holiday Inn Resort Shinano-Omachi Kuroyon

4.3/584 Reviews
We stayed in the hotel for one week. We like the hotel a lot. - Staff are nice and helpful, especially a passionate guy at the front desk. They helped us book restaurants and deal with toll payment. - Breakfast is great. We haven’t felt bored after one week given many varieties. Especially they have “today’s special”, different omelette every day. We like the wasabi cheese omelette. On the other hand, dinner buffet was ordinary. Food became cold. With the same price, we had a nice 7-course French dinner in a nearby restaurant. - Room is nice and clean, although a bit small. Bed is comfortable with different pillows. We have some difficulty to allocate our big suitcase in the room without block the way. However, we noticed poor management for laundry room and emergency cases. - There are only two washing machines. Some people put clothes on washing machines or nearby for queuing. We waited in-person for 15min several times, but someone claimed they came earlier, or said they need to add additional time for dry. We had to wait until midnight to do laundry. - Nice onsen, but poor emergency handling. One day I heard voices from speaker for ＞15min during shower, and then realized it was from a cell phone when I was in indoor bath pool. A lady with black glasses was using the phone in the pool (not sure if taking photos or videos)! I felt very uncomfortable and went to the outdoor onsen. But she came to outdoor onsen shortly. I went back to indoor onsen, and saw the phone on a chair beside the indoor onsen. Another guest also expressed her concern to me. I called emergency phone in changing room, said three times “someone is using cell phone in bathing area, please send a female staff asap”. Unfortunately the guy who answered the call does not understand English. 5mins later he came to the door of changing room, asking who called SOS. I told him again, and he finally understood, but did nothing except asked my room number. After we checked out the next day, the guy saw me and told me in Japanese that “sorry,but we will improve in future” (showed English translation to me). I was very disappointed. 1) Why did the hotel ask a guy who doesn’t understand English to take care of female onsen? What if someone fainted? 2) No actions were taken after I reported issue. No one came to stop the issue, no one checked whether inappropriate photos/videos were taken. Whole staff are nice, the hotel is poorly managed in some places.
Hotel Indigo Karuizawa

Hotel Indigo Karuizawa

4.7/5512 Reviews
Felt cheated. Was told booking includes breakfast when checked-in, but during check-out then they mentioned only 2 adults were free and I have to pay for 2 children (above 6). Also, recommended to upgrade room for bigger size. However in the bigger room, the shower and toilet area is split to the front and back of the room. Suspect that end up the usable space is not much bigger.
Hakuba Mominoki Hotel

Hakuba Mominoki Hotel

4.3/527 Reviews
What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!
Mercure Nagano Matsushiro Resort & Spa

Mercure Nagano Matsushiro Resort & Spa

4.2/5114 Reviews
Service form the hotel staff was exceptionally good. Location wise kinda far away from the Nagano central station (around 10km). Room wise is pretty outdated and sofa was old and dirty.
Sotetsu Fresa Inn Nagano-Zenkojiguchi

Sotetsu Fresa Inn Nagano-Zenkojiguchi

4.6/571 Reviews
Sotetsu fresco inn Nagano is located just 5 mins walk from Nagano high speed train station. It is easy to visit tourist places like zenkoji temple (walkable distance) and snow monkey park (take tour bus behind train station). There is a sheltered overhead bridge to the hotel. The hotel is also located near many eating places (local and international ones like Starbucks and KFC) and malls (many of them selling local produce). It’s not hard to find places to eat and shop for all meals. The service in the hotel is good too. Staff will greet you the moment you enter the lobby and are quick in responding to your request. The toiletries are placed in the lobby and not in the room. Hence you need to take what you need before going into your room. The room is small and the bed and pillows are soft (does sink in a bit). The window is frosted so you cannot see the outside. You will probably get a decent rest if you are staying just 1 or 2 nights. But for more nights, perhaps the room is a bit too claustrophobic as there is no room to place to place the luggage and any other accessories you may bring along. There are also only a few local channels on TV. It was cold during winter at about 3 degrees. Thankfully the room and shower heater is effective and comfortable. Check-in and out is fast as I just need to insert my room card into the machine. Overall it’s a great experience and you are definitely getting more than the price you paid for.
Karuizawa Prince Hotel West

Karuizawa Prince Hotel West

4.5/5542 Reviews
Nice hotel. Karuizawa Outlet is in a walking distance. But had to take the bus to ski area. The west ski area did not open at the time we stayed. The front staff was not that freindly. No power plug adapter for borrowing. When comparing to the price, it not worth it. The good thing is the location, that’s it. Hotel breakfast was awesome, the staffs were very nice, much nicer than front staff.
Tateshina Shinyu Onsen

Tateshina Shinyu Onsen

4.4/537 Reviews
There were bookshelves everywhere, both in the rooms and in the corridors, and books of all genres were freely available to read. I was able to enjoy a relaxing and soothing time while soaking in the hot springs and reading. This is an inn that I would like to stay at for longer and again. All of the dishes were made with fresh ingredients that had a seasonal feel to them, and I was truly satisfied. The large tatami room bath and the open-air bath both have soft hot springs that you can use as many times as you like. The ceiling of the bedrock bath was a starry sky, which made for a very soothing space.
Iroha Grand Hotel Matsumoto Eki-Mae

Iroha Grand Hotel Matsumoto Eki-Mae

4.6/5238 Reviews
Excellent location, just a 5-minute walk from Matsumoto Station! Spotlessly clean and surprisingly spacious room for Japan. The free simple supper (ramen or croffle ice cream) was a nice touch. Breakfast was a highlight—delicious with a huge variety of options. Highly recommend this hotel for its convenience and value.

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Property Information for Tourists

Total Properties361
Number of Reviews8,985
Average Price (Weekdays)CAD 424
Average Price (Weekends)CAD 474