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9.3/10
Great
AAjaimomoBig room, very comfortable bed, nice air conditioning, delicious breakfast, veryz comforting service, and the view and the details in interior design is great. Right next to mall of Asia and ikea, so perfect for shopping. Pretty close to main tourist spots as well.
WWanderLenIf u have a flight at Terminal 3 NAIA, this Hotel at Newport city is okay. Just simple observation; Service at check-in and check-out is bit disappointing, so slow process, it's bit busy but only 2-3 front desk attendants, to think it is weekend. I notice at express lane but no attendant standing there. Service at security and bellmans are okay but standing most service for me are the pool attendant, Mr Bert & Nil, so much knowledge on the hotel service and very attentive to all pool guests, kudos guys! Room attendants in our floor are friendly and giving smile to guests even we saw them tired are well appreciated.
To all other guest coming from other country to book this hotel, prepare Pesos for deposit coz they never accept other currencies in case u will use cash as deposit. Nwei, we'll be back again.
PPrincess PeaI book this hotel after landing in Manila and discovering the roads were flooded and I was stuck near the airport.  Even with the last-minute booking, my check-in was fast and  smooth. The second I walked into the room. I felt an ease wash over me. I am a pretty light packer, but there was still plenty of room for all of my things where I could easily live out of my suitcase or unpack, and really settle in if I chose. The room was absolutely perfect. The bed was a large, clean and comfy. The bathroom was large, clean and came with all the amenities anyone would  need.
The hotel in general is absolutely beautiful. All types of food and drinks are served or delivered to your room 24/7. The hotel has their own bars and restaurants and a lovely lobby area where you can sit and work or just relax The only thing that comes close to being better then the aesthetic of the hotel is the customer service (it IS a Marriott after all). 
The hotel has a lot of amenities to offer, including a pool, a spa and a gym (none of which I had the time to experience during my short stay). The buffet breakfast was really nice. It has local and international foods for all taste buds. (I highly recommend the guava jam.) the hotel is also connected to a casino and a mall. There are additional restaurants and stores outside of the hotel all in walking distance. 
If you ever have the chance, I would highly recommend staying at the Marriott on purpose…It’s also a WONDERFUL place to be “stuck”.
DDamien FieldThe location is excellent for entertainment quarters and shopping, the staff friendly and helpful and the room spacious and clean. While not an avid TV watcher there was no channels due to a tech Italy issue. Four days later nothing resolved and no acknowledgement for the inconvenience. Ah well.
NnocheesepleaseThe hotel was modern, clean and the location was excellent! The hotel was located near attractions and they provide a shuttle service from the mall to the hotel. If you have a car, they also have free parking for guests.
The rooms had ample space, though the toiletries were basic and the towels looked old. I loved the rooftop pool/bar the view was fantastic and there was a nice breeze.
The service was superb as everyone was professional and kind. Would book again 👍
RRhodee458I purchased this hotel room for my sister-in-law who had a next day flight and it was amazing. You call them to get picked up at the airport and they offer drop-off service too. The van used to bring you is a fancy Benz. Overall, a great experience!!!
P.S. My 6-year old nephew said it looks like the hotel is made of gold🤭
RRhea AulhornSubject: Praise for Sep; Critical Report on 7th Floor Foul Odo
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Praise: Front Desk Officer Mr. Sep provided outstanding support and exceptional customer service, successfully finding a room near my brother's during our brief stay.
Issue: The 7th-floor corridor and rooms have a severe and persistent foul, sewage-like odor. This is a critical maintenance issue that seriously impacts guest comfort.
Action: Please investigate the source immediately. Short-term measures (air purifiers/minty fresheners) are needed until the root cause is fixed.
GGuest UserIt was okay, you get what you pay for I guess. The staff are super friendly and helpful. Beds are thin and you basically get an airport blanket for the night. Netflix didn’t work and the majority of channels on the TV were unavailable. The room only has a chiller, not a fridge, and I would argue that it didn’t chill much if anything. 3-1 shampoo, conditioner, & body wash and house keeping will wake you up every day at 8:30.
Ccarindra untoroWe were staying on Room 212, the receptionist & the bell boy (Joric) are friendly & helpful.
The room was smelt mouldy as there was no window can be opened. So we must blasted the air cond on powerful mode to reduce the mold smelt. Air cond worked good & cold but there was no blanket on the room where we stayed.
The noise came from Room 213 & the chicken farm next door. As they Rooster kept crowing from 01.00 am until we checked out at 11.35am.
RRUMAANAHI was very disappointed with this hotel. The first thing I request was a fork and knife to have my lunch the hotel brought me a spoon and fork. The second main concern was that there was no hot water. I contacted the hotel and trip.com they tried to fix the water but unfortunately this was not possible. The AC was ridiculously high that I left my -10 degrees weather back home to get to philliphines to enjoy the summer but was disappointed that I couldn't. When I enquired i heard it was because of the christmas decoration that would melt cause it was done from icing sugar. The hotel manager Aiza tried her best to accommodate us and upgraded our room type. At that time she got the engineer to check the water and it got to Luke warm but the next day the water was cold again. The hotel acts as though they are up to international standards but that's not the case. They don't allow room billing unless you ask and it comes to a shock to everyone what you are asking. The standard of food is terrible 😑 I would highly recommend that you reconsider your options for the price you pay cause it was not worth the price we paid. The hotel did have a good fireworks display for the new year and that's what we enjoyed the most. The staff are all kind, friendly and helpful.