Bentong Hotels with Wifi

"We had a lovely family staycation at Colmar Tropicale and really enjoyed our time there. The surroundings were beautiful and made for a relaxing getaway. A heartfelt thank you to the team for upgrading our room and surprising my husband with a complimentary birthday dessert. It was such a thoughtful gesture that made his birthday extra special, and we truly appreciated it. The service throughout our stay was excellent. Every staff member we met was friendly, welcoming, and always ready to help, which made the experience even more enjoyable. The only area that could use some improvement is the bathroom cleanliness, as it wasn't quite up to the standard we expected. Other than that, we had a great stay and created wonderful memories with our family. We'd definitely consider coming back again."

"Tras Mutiara Hotel Bentong offers exceptional value for money—it's spotless, well-located, and affordable. Its proximity to D’Apple Fried Chicken, Old Town White Coffee, Watson’s, Family Mart, Petronas, and an RM2 discount store makes it a great choice for quick layovers, family vacations, or business trips. With free parking and clean rooms, it's a solid option for those looking for convenience without breaking the bank. Overall, my experience was a bit disappointing. I had informed the staff a day prior that I would be checking out at 5:30 a.m., and I was told that the front desk operates 24 hours. However, when I went down in the morning, there was no one at the counter. I waited from 5:30 a.m. until 6:10 a.m., and there was still no staff available. During that time, I repeatedly called the number listed on their official website (+60 10-921 2677), but no one answered. At 6:10 a.m., I sent a WhatsApp message with my bank account details and left. The staff only replied around 6:30 a.m., and my deposit was immediately transferred to my account, which I appreciate. Still, I hope the management can improve their coordination and ensure that the front desk is staffed as promised, especially when guests have notified them in advance. Thank you."

"Lovely staff, but the water dispenser is a ”tall” order. The staff really go out of their way to help. Only problem was the water dispenser. It’s placed on a table, making it tower over me. As a short girl, using the hot water felt a bit like a stunt from a movie 😂 I was terrified of a hot splash to the face! It would be much better if it were placed at a lower, safer height. And also location prefectly in heart of bentong, walking distance to Bukit Do.. everywhere. Nasi Kandar 24h across the street."

"Though we went in July , there was no rush but still Check in was time taking . Hotel is attached to the adventure area, mall, sky avenue (cable car) . So no cabs are required to reach adventure park. Only the breakfast was not included so we had to search for good breakfast options. We took room in the 1st tower which did not had the valley view but the front view from our room was amazing , & we loved getting up in the morning with a view of moving gondolas ."

"Very friendly staffs & free parking in front of the hotel. Easy access to Genting Highland Resort"

"There are special kiosk for self check in for booking via Trip or other platform. Mistake to choose a smoking room, we wait for counter service around 3 hours to change non-smoking room. Great location, walking distance to casino, sky avenue and sky world theme park. Many delicious food around but overall quite high price"

"This is my second time staying here. The first time, I got a room on level 29, and the view was already great. This time, I requested a high floor and had to pay an additional RM50 for it. I was willing to pay for the 'carpet of clouds' view, but unfortunately, I didn't get to see it. Regardless, it's a fantastic hotel with a wide variety of delicious breakfast options."

"Service was exceptional. The concierge, front office, housekeeping and f&b personnel were absolutely great! They were attentive and had great mannerisms! The hotel was also located within lush greenery which is really calming and serene. But I would have reservations for the interiors. It is a very very dated hotel as it felt like the interior is still stuck in the 1980-1990s. Only 1 of 2 hotels on Berjaya Hills - either Colmar Tropicale/ Chateau so there isn’t many options if this is not to your liking. The facilities were also not as well maintained as expected and the whole place just lacked vibes and atmosphere. The bathroom was also slippery and there was a lack of towels! Felt that the place has so much wasted potential. Colmar Tropicale and Japanese Village felt so tired looking - a much needed rejuvenation would really boost the place."

"My husband suggested this place for our 33rd marriage anniversary and I'm thankful that we came for our 4 nights stay here! We stayed at the Deluxe King Room. Firstly the immediate response with an official/personal email from the GM Mr Tony Teh acknowledging our booking and asking if we needed anything - this is exceptional and personal which gives us such warm feelings even before we started our stay! We forgot to notify in advance about our anniversary, yet upon check in, Mr Hykal who attended to us assured us that he would check about the matter. And just happened Ms Lynn who is the Public Relations in charge was at the Front Office received what I shared and she purposely made a special effort in making the special arrangements upon seeing my email reply to their GM. We chose the Sky Cafe to have our anniversary dinner - The special decorations done in the room (as a surprise to my husband) and the special table set-up for our dinner with a special discount for our anniversary dinner. On top of it the Chef Mr Phyo personally blessed us with his special-bake chocolate cake! The GM personally came up to the Sky Cafe to meet with us, such warmth and kindness! Upon arrival as we were lazy to go out, we ordered room service and the nasi goreng was super yummy! The daily breakfast is amazing - food is delicious (had the chance to chat with the Chef Shahrul), with different spreads throughout our four days. All the staff in the Breakfast place are exceptionally friendly, polite, helpful and always with smiles! These are the personnel that I managed to get their names - At the Front Office, Mr Hykal and Mr Sharul were the first who attended to us with the rest who were very helpful to our enquiries as well: Sofy, Najwa & Syirah. A special shout-out to the Housekeeping team under the leadership of Mr Hafis - who did such a great job in making such special decorations in the room! The Sky Cafe Team who served us during our anniversary dinner - Mr Azrael, Ms Fazlin and Chef Mr Phyo. And the Restaurant great team inside the kitchen and outside the restaurant area under the Manager (I can't recall his name) who were very attentive! Ohh, the night views of Genting Hilltop from the Rooftop Pool area - superb! Mr Tony Teh, you have a great asset - your Team is amazing! Thank you for making our 33rd anniversary a memorable one, and we are already considering coming back again!"

"Had an enjoyable stay at 1001 Hotel overall. One of the biggest highlights is its location. It’s situated away from the busy casino crowds, making it a peaceful retreat while still offering easy access to the attractions. The view is absolutely stunning—waking up to a sea of clouds was truly unforgettable and one of the best parts of the stay. That said, there are a few areas that could be improved. The check-in process was slower than expected (only one staff) and the front desk staff could communicate more clearly and proactively with guests. Better coordination and customer service during check-in would create a much better first impression. Another downside is the limited food options within or near the hotel. While this may not be an issue for short stays, having more dining choices would greatly enhance the overall guest experience. Overall, if you’re looking for a quiet place to relax with spectacular mountain and cloud views, 1001 is a great choice. With improvements to the check-in experience and more food options, it would be an even better destination."