Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 3, 2026|Studio Suite
Mystery solvedThe stay was good, clean, and easy access to the mall, casino and sky avenue. However be prepared for a 100m run from the entrance to your hotel room, it is actually wide enough and quite a nice walk 🤭 staff were well trained and attentive to any needs or questions you may have, not sure what amenities the hotel has as there wasn’t any that had directional cues for guests, so I’m guessing there aren’t any? I may be wrong
Show more
Price per night from:TWD 8,594
Posted on Jul 17, 2026|Superior Deluxe Room
Anonymous User”Although there was a technical issue during check-in and our paid room was fully booked, the hotel staff resolved it professionally. We visit here every month, and our children really enjoy the activities organized by the staff. The restaurant serves incredibly delicious pizza, which we always look forward to having. Please maintain the same great taste, but I hope the restaurant staff can be more attentive to arriving guests and avoid judging customers based on their appearance.”
Show more
Price per night from:TWD 1,424
Posted on May 28, 2026
Guest UserOverall very good and clean rooms. The soundproofing is not great. Breakfast is good. There is water machine to refill water. There are ample parking at the hotel, only thing was when late night the parking and parking lift lobby has all the lights switched off. This is not ideal and could be dangerous to guests.
Show more
Price per night from:TWD 970
Posted on Jul 4, 2026
Guest UserHad a great stay in swiss garden hotel.
The location is great at mid mountain, and easy to book a grab with only 20 mins ride away from genting first world. The hotel is also near premium outlet.
Room is spacious with good view, staffs are helpful and courteous.
Only thing that may not be nice for me is the shower. It only has rain shower without the handed one. Its just my preference to use the hand shower. But overall it was an awesome stay!
Show more
Price per night from:TWD 1,094
Posted on May 18, 2026|Deluxe One-Bedroom Suite
ChuaKSGreat experience. If you need to take the cable car, you will need to GRAB from the hotel.
Down the road there are many restaurants serving local food and also supermarket.
My room was on the 35 floor, however, there are nearby constructions thus, in the morning from 9am, there will be noise. I did not use the facilities, thus, no comments.
Check out time like all other hotels is strictly 11am. Check in was at 3pm. As they need to turnover the room.
Show more
Price per night from:TWD 750
Posted on Jul 7, 2026
Guest UserHad a great stay at this hotel. We stayed on level 41, and the experience was amazing with a cool temperature of 16°C—very refreshing with cooling and fresh air throughout the space. The room was clean and well-maintained, which made it very comfortable. The staff were friendly and always ready to help with a smile. Amenities were good and met all our needs during the stay. The location is also very convenient, with easy access to nearby attractions and facilities. Overall, a pleasant experience and would definitely consider staying here again.
Show more
Price per night from:TWD 1,467
Posted on May 12, 2026
Anonymous UserThis accommodation was easy to find. Thanks to the lobby manager there for upgrading our twin room to a family room. The bathroom needs improvement as the sink and toilet weren't working properly. Overall, it was a good experience staying here. The Wi-Fi was very smooth.
Show more
Price per night from:TWD 654
Posted on Apr 10, 2026|Royal Three-Bedroom Suite
JeveshreeI had a pleasant 1-night stay in this room. It was clean, comfortable, and well-maintained, with everything I needed for a short visit.
Show more
Price per night from:TWD 540
Posted on Apr 9, 2026
JassCCL
It's a little complicated when we are trying to heading to our room from the hotel lobby, they said the room is located in a different building. The receptionist is so helpful and lead us the way. Clean room and comfortable.
Show more
Price per night from:TWD 1,104
Posted on Sep 1, 2025
Anonymous User
Fantastic! I absolutely loved it. Everything was so simple and straightforward. The self-check-in process was a breeze – no need to bother anyone. The customer service staff were also wonderful 😊. Nice and very good!
Show more
Price per night from:TWD 444