5-Star Hotels in Bentong

Great stay! The room was clean, comfortable, and well-maintained. The staff were friendly, responsive, and very helpful throughout my stay. Check-in and check-out were smooth, and the location was convenient. I would definitely stay here again. Highly recommended!

Everything was top class. The only bad side of it was the horrible smell coming from the common rest room. After a little familiarising of the check in, everything became easy flow. Highly recommended for Family Vaca!

The hotel service was good, and the facilities were complete. The breakfast selection was limited and the taste was average. The hotel is connected to Wintown, which is very convenient. The room was spacious and very comfortable. Although the view was open, it was often foggy and unclear.

We still rated 5 stars as our stay was great overall. Just wanted to let you know that even though the ”DO NOT DISTRUB” sign was on, my friend saw staff and the manager opening her door room. Nothing was missing. The air conditioner also couldn't be adjusted, but everything else was fine.

We had a very unpleasant experience at this hotel despite it being new. From the moment we arrived, there was a strong drainage smell in the lobby, which was already off-putting. Check-in was extremely slow and disorganized. Even though we were the only guests checking in at the time, it took more than 30 minutes just to receive our room key. When we finally entered the room, we were surprised to find that it was not the room type we had booked. We had to call reservations ourselves to seek clarification, but no proper follow-up was given. When we returned to the reception, the staff seemed unaware of the issue. After further checking, we were informed that the room we had booked was no longer available. This was very disappointing, especially since we had already paid in advance. It is unacceptable that a confirmed booking was not honored, and even more concerning that staff were instructed not to disclose the real reason. Eventually, they offered us a different themed room, but by then we were already exhausted from waiting and dealing with the situation. We accepted it just to move on, but the experience completely ruined what was meant to be a birthday surprise for our daughter, for which we had specifically paid extra. To make matters worse, the bathroom had a strong drainage smell that was very difficult to tolerate. Although the room itself was clean, the odor made the stay uncomfortable, and we were simply waiting to check out. Facilities were generally okay, and the buffet breakfast had a good variety. However, the food was quite tasteless. Overall, this was a very disappointing stay,

The environment for the room is very nice and there is a nice view outside. And also they do have wine glasses in the room and me and my husband can have wine time during the jacuzzi. During morning time you can see the nice view and be able to see the temple. There is also a linked bridge to the outdoor theme park and enjoy our time there. There is also a gym room and indoor swimming pool downstairs. Next time I will bring my family to come and stay here again.

This is my 2nd time book this suite. The suite is minimalist concept. But all the essentials equipment was completed fullfilled. Suite was clean and tidy. Staff was friendly. Will follow up for check in and checkout even thought is self check in and check out. This locations was Convinient with nearby or walk distance with restaurant and mart ( Kk mart, 7 eleven, 99 speed mart) nearby also have starrbucks and Family mart. Is a very chill suite for me....air was fresh and strong windy. Suitable for staycation relaxing and family time. Will book again for this suite when holiday. Price was reasonable even is during holiday.

Great location above the mall. Walkable to Genting Sky Avenue and the walkway is open 24/7 so you can walk back even after 12am. The view from the rooms are amazing. We got really high floor and we were literally on a sea of clouds. I would totally book my stay here again. However, there is a construction/ thumping sound which might be caused by the near by buldings.

Fantastic! I absolutely loved it. Everything was so simple and straightforward. The self-check-in process was a breeze – no need to bother anyone. The customer service staff were also wonderful 😊. Nice and very good!

Hotel is further up so pros is nice views, cons is harder to get grab (if you don’t drive/rent vehicle). Convenient location as McDonald delivery also manage to deliver to hotel location. There is also food, Marts, laundry etc in 1 km. Saw some tourists walk down as well. Hotel has 2 toilet, small tv not able to play Netflix etc unless you have HDMI to connect your own devices. There is one bedroom without aircon as its door is sliding door (queen bed) so got to leave it open slightly to get the hallway aircon.