Dorint Hotels in Cologne

First of all, before booking, there was a warning saying ”No AC”, but the rooms actually have a quite effective central ventilation system. Just keep this in mind for hot weather and don't let it scare you off. Other than that, I think the hotel's amenities and staff were very good and attentive; the only downside, in my opinion, is that the location is a bit far from the center. Overall, it's a hotel I would recommend!

We stayed at Dorint Heumarkt during Pride Week. Superb location, next to U-Bahn and very close to main shopping streets, restaurants and Central Train station. Check-in was smooth, and overall good service. We were upgraded to the Comfort category and found the room spacious, clean and modern! Enjoyed the comfortable beds and great shower. The AC worked well in the public areas, but unfortunately was VERY warm in the room - it was set at 19C but felt like 25-30C! The windows were double sealed, which helped block the street noise, but made it stuffy in Summer time. Overall good experience and would return in cooler months.

It would be good to know that the city of Cologne charges a high city tax in addition to the accommodation price, which has to be paid upfront at the front desk. The invoice is only provided after check-out. The internet was overloaded and didn't work, making the in-room tablet useless. The staff could only offer standard apologies like 'I'm sorry.' The price was outrageous for what was offered! It's an outdated 3-star hotel with a tiny TV. The coffee was from the cheapest instant powder. The towels need to be replaced; they're completely worn out, even after multiple changes. Next time, I'll stay in a better hotel and give the exorbitant price difference to a taxi driver instead.