Garner Hotels in Cologne

The Wi-Fi was awful, practically unusable. When I asked the front desk about it, the staff just curtly said, ”I don't know.” That person was really unhelpful. Next time I'm in Cologne, I definitely won't be staying at this hotel again. It's super far from the city center; a taxi costs over 30 euros, and even a Bolt is more than 10 euros.

It's a bit far from Cologne Cathedral. You'll need to take a tram to get around, but I booked a room close to the Flixbus stop, so it was fine! The room was really cold. It was okay with a blanket, but the air was cold. It was reasonably clean and overall, it was fine! I was also surprised when they told me my payment hadn't been processed at check-in. I think there was an error because I booked through a brokerage site (Trip.com). They said they'd let me know if there were any issues at check-out, but I paid the city tax and it was fine. ^^

The location is nice and in the heart of the shopping center, 10 minutes walk to the Cologne Central Station and the famous Cathedral, the room was clean, amenities was good, only in the night we felt cold even though the heater was on, but luckily we got extra blanket 😊😊, all of the staff are really friendly and helpful, we were allowed to have early checkin around 11.39AM, otherwise the customers can also let the luggage by the receptionist before the checkin time.