JJeffrey-NgLately renovated charming Riad located at the heart of Chefchaouen. 5-15min walks to any photo spots or interest spots. The up but also slightly down side is exactly this as well: It’s located at the middle of everything so it’s on the mid-mountain with stairs: Think twice if you are traveling with heavy baggages. The staff are very nice to offer help up and down but it’s still a kinda hard core mini hydrox lol.
AAngie Laibaby ArmchannelLove this Riad, it is so clean and beautiful inside and the roof top with a nice Panorama view . Before arriving the riad, they sent me an email asking my WhatsApp so they can send me the exact location and so video clips for me to know how to get there since Google map doesn’t work when getting inside the Medina . They said if I really couldn’t find the way, they could pick me up in one of the entrances to the riad. I thought I could find it but I failed so I called them. One of the staff came out immediately and helped me my luggage. The two young staff there are very helpful and friendly. Since I was so late to arrive , so one staff (should be called Abdullah) brought me out again so I can Rmb how to get out and in again next time. The other young staff also brought me where I can find friendly convenient store nearby to get essentials. Love them and so helpful. The breakfast was nice too. The AC inside the Room is good and the water pressure and the heat were good too ! Highly recommend this Riad when u travel to fez next time. Rmb to bring ur amenities since they do not provide any bathing items or toothbrush. Recommend the riad to have a rubbish bin in the room instead of just inside the toilet.
AAnubhavThe hotel room and service was excellent!! They accommodated our every request we had asked for
Especially the sales executive Mr Siham Afkir was very prompt and helpful always
The location is off but overall the experience and quality of the hotel is very nice
Only negative would be the lack of choices for vegetarian food, which if added would really help the Indians to choose the hotel as their first choice.
GGuest UserMy stay in Fez was truly memorable, thanks to the warmth and professionalism of Hager, the manager.
We arrived later than planned, reaching the property at 11 p.m. instead of the expected 9 p.m., yet Hager welcomed us with kindness and patience, making us feel completely at ease despite the late hour. That first impression set the tone for the entire stay.
Hager was also incredibly accommodating with breakfast. She kindly arranged breakfast earlier than the usual start time, and it was a delicious traditional Moroccan breakfast — fresh, generous, and beautifully prepared. It was one of the highlights of the stay and a perfect way to start the day.
At the time of leaving Fez, I had arranged my transport independently, but the situation did not go as planned and became stressful. When Hager became aware of this, she went out of her way to help, reassured me, and kindly allowed me to stay at the property during the unexpected delay.
The property is perfectly located in the heart of the medina, offering an authentic Fez experience while remaining peaceful and comfortable. The room was clean, well-maintained, and felt welcoming after long days of exploring.
What truly stood out was the genuine care and hospitality throughout the stay. Hager’s calm, thoughtful, and supportive approach made a real difference and reflects the high standards of this place.
I would highly recommend this property to anyone visiting Fez — not just for the location and comfort, but for the exceptional hospitality you’ll experience here.
GGuest UserService de navette pour et de l’aéroport proposée par l établissement: assez pratique lorsqu’on arrive tard comme nous.
Facturé 25€ (250 dirhams)inclus la majoration de 5€ pour service nocturne.
Chambre propre et literie confortable
Salle de bain très petite, douche sans bac, l eau coule directement sur le sol et l’eau met pas mal de temps à s écouler par le syphon: pas trop pratique si vous êtes pressés et que vous devez prendre votre douche l un après l’autre rapidement .
Le support de pommeau de douche cassé, il fallait le tenir à la main
Produits d hygiène a ramener, shampooing non fourni ( difficile quand on voyage avec bagage en cabine pour 2-3 jours)
Service de petit déjeuner basique, dommage pour certains produits commerciaux ( olives noires et fromage quiri )
Crepe et brioche préparé sur place, elles étaient très bonne
Emplacement parfait , juste à côté d un de suq de la vieille médina
Pour manger il y a plein de restos sur place mais ils sont relativement chers car on est en zone touristique
Ne pas hésiter à aller manger dans la ville nouvelle, on y va avec taxi pour 2€ par trajet (4€ a/r)
Attention: l hôtel affirme accepter la carte bancaire mais nous n avons pas pu régler 170dirham(17€) par carte car commission trop importante . Que les montants élevés sont acceptés ( à prendre en compte si vous payez en fin de séjour et que vous avez l’argent compté)
Wifi gratuit , terrasse sympa mais dommage ne pas y pouvoir prendre le petit dej
Dans l ensemble séjour agréable et rapport qualité prix correcte
BBurnsEverything was excellent . Large room in a beautiful old Riad . Service was great . WiFi needed a reboot but after it worked great . Located on a pedestrian st so call before you arrive and someone will meet you are the car park . You can walk to the blue gate and Medina . The palace is about a 12 min walk . The mall is 17 min walk or 5 min and less than a dollar cost. There is a McDonald’s and Burger King there .
GGuest UserThe contact person is so nice that helped us arrange city tour and transport to another city. Even though we had to leave at 8, which was not the breakfast timeslot, the house keeper prepared food for us to take away. We had so much fun here.
GGuest UserThe Riad is right for the price. It's centrally located at the Medina. I got the room at the rooftop. No lift, only a narrowed spiral staircase. You have to carry your luggage up & down. If you are elderly and have issues with your back or knee problem this place is not for you.
If you need to talk to the owner of the Riad you have to watsapp him if you have any concerns. I had an issue with my door lock. Luckily, they quickly addressed my issue & changed my door lock immediately.