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The hotel is very comfortable and relaxing, and it is very comfortable and comfortable. The hotel is very well-treated, the hall and very wide and the reception service is really perfect. The rooms are clean and well furnished, comfortable king and queen beds, air conditioning works perfectly. That is, a good discovery, even from the price available for those who are looking for a service of a certain level.

The environment is good, the design is good, but I have never encountered the waiter who did not knock on the door and opened the door directly. It happened to be ready to take a bath. It was also a laundry fee. However, the clothes were not washed, and the iron was sent until the check-out. Did not send...

We were pleasantly surprised by the Hotel Volubilis. We hesitated to book the hotel because of some bad reviews about not having hot water and the staff being unfriendly (especially to Asians). But we decided to book anyways because of its location and quite affordable price. We were arriving to Fez at around 5pm, and we were told staying at the Medina wouldn't be worth it. Since we were catching a flight the next morning, we thought it would be more convenient to stay in the new city. So, despite some of the bad reviews, we decided to spend the night at Hotel Volubilis. Its location turned out to be great. It's right at the center and by the main avenue. There are lots of places to eat at walking distance and there are several Carrefours closeby also at walking distance. The staff was nice and they welcomed us well and took our request for a taxi to the airport in the morning. So, we have no complaints about the staff. Our room was big with a terrace. The room was old but clean. The terrace had no table or chairs, but it was okay. The bathroom was also big and we had no issues with the hot water. We showered at arrival and in the morning and water was hot and with pressure. The thing that we missed the most in the room was a fridge. Other than that, all good and acceptable. Though we agree with the other comments saying that this is not a 4-star hotel by ”global” standards.

All right, excellent service and very friendly.

I recently stayed at this hotel, and I must admit that my experience was less than satisfactory. There were several issues that made the stay quite disappointing, and despite raising our concerns, they were not adequately addressed. One of the main reasons we chose this hotel was because it was advertised as wheelchair-friendly. However, we were surprised to find steps leading into the entrance and small rooms, making it challenging for individuals with mobility issues. Additionally, the lifts were exceptionally small, causing inconvenience and discomfort, especially when carrying luggage or during busy times. It was disappointing that the accessibility and space were not as expected. We also encountered a language barrier when trying to communicate about laundry charges. We felt like we might have been overcharged, but it was difficult to clarify the matter due to the language issue. On a positive note, most of the staff were very friendly and polite, and their efforts to assist us were appreciated. However, the lack of water or glasses in the rooms was a surprising oversight, and it affected our overall comfort during our stay. Furthermore, the location of the hotel didn't have much around that was open. This limited our options for nearby dining or activities, making our experience less enjoyable. Overall, the hotel had several faults that affected our stay. While the friendly staff were a bright spot, the issues with accessibility, small lifts, lack of amenities, and limited nearby options left us feeling dissatisfied. I hope that the hotel management takes these concerns seriously and works on improving the overall guest experience to meet the expectations of their guests.

We spent 2 nights and dinners in this Ryad. Anouar just opened up, it's beautiful, calm, and the food is delicious. A massage on site after 1 day walk in the sok, then a traditional couscous, that you can ask more! Located in the heart of the world's largest medina, it is a place that we advise you to discover. Enjoy it before it is complete :-) And you will even be surprised to have Moroccan cakes offered in your room

We stayed a week in this wonderful Riad with 9 people spit between 2 families. The Riad is excellently located and i would say in the best part of town for visiting the medina yet providing easy access for taxis and the new town. The owner is extremely welcoming and we followed most of her suggestions which turned out to be excellent choices. Our room had a private terrace and was huge, our 3 children had a suite with 3 beds and a private living room, the breakfast changed daily and was served to us and included eggs, cake, moroccan pancakes and fresh juice, tea and coffee, my eldest son must have eaten 7 pancakes per day! We were there in January which was cold in the night and morning and so breakfast was served in the living room with a roaring fire. This is a very nice place to come back to after a day in the medina, a real oasis. I think there are 6 or 7 rooms so its more intimate and very good value compared to other riads which whilst equally beautiful and perhaps more bling are more impersonal and considerably more expensive.

Breakfast is generally good

Very nice place! Great localization, delicious cuisine in the hotel restaurant, the bar, stylish interior. Around the hotel you will find everything: caffes, shops, exchange offices, banks. And above all: the staff! People who work there are absolutely lovely, very helpfull, always for your disposal, charming and professional as well :))))