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9.2/10
Great
GGuest UserHotel localizado dentro do Centro Comercial Plaza Madeira. Difícil achar pois a entrada é pelo Shopping (?) ou pela garagem privada em baixo do shopping. Pouca informação e difícil de entender como chegar a recepção pela garagem. Até o Waze se embaralhou para achar o hotel. Sobimos 2 ascensores e entramos em porta com campainha, corredor estrito e depois um terraço a descoberto. Daí uma porta de vidro pesada para acessar pelo lounge de eventos. Piso todo de cascalho (pedra) com rolamento difícil das malas com rodas. Apesar da maratona (jogo escape) o hotel é boutique como visual bonito e com uma café da manhã de um 5 estrelas. Se melhorassem a chegada para recepcionar os clientes como é costume nos Hotéis 5 estrela ficaria um Luxo só. o aquecimento da piscina no Terrace seria uma mais valia.
Quartos limpos e minibar ”on demand”. Gostamos até do robô que recolhe os pratos e utensílios do café.
GGuest UserThe hotel is conveniently located near the Lido area; great restaurants around the hotel and the airport bus stops right outside the hotel (return cost 8 euros)! Staff really friendly also and the team arranged a little surprise for my partner s birthday also. Nothing was too much trouble. The breakfast buffet was really good too with lots of choices. Hotel amenities were good too. All in all a great hotel. We also enjoyed the 30min walk to the old town from hotel but appreciate this may not be for everybody…though plenty taxis and the local bus route are a skip and a hop away.
GGuest UserThe staff is friendly, the room is a good size and everything was clean. The room has a mini fridge, slippers and robes. They also provide pool towels. There is a cleaning service everyday and they change all the towels, including the ones for the pool. The bed was not the best as it was quite hard and had a spring mattress. We enjoyed the indoor pool, the jacuzzi and sauna. We haven't tried the outdoor pool as we only spent time there in the evenings. The breakfast was good. I'd come back as it was a nice experience overall.
KKseniiaWe stayed in the hotel with group of friends. The experience was really nice — rooms are clean and design are interesting and cozy. You will have breakfast in the other hotel next door and it’s delicious. Also you can use territory of other hotel — there are really nice lounge zone, pool and sea-view. We enjoyed.
Only one thing was disturbing — if you want to sleep with open windows it can be really noisy. Because of the buses (going from early morning) and loud people (who were singing and screaming drunk). But if you close the window everything is perfect.
Thanks
MMuhammadOne of the main reason why I booked this 4 star hotel was that it said it had a large space gym area as mentioned before booking, so I assumed it being a 4 start Hotel it will have decent weights and machines. However, when I arrived, the gym didn’t have a pull-up bar or a cable machine, the dumbbell weights were very basic that went up to only 10 kg. That is absolutely disappointing considering this was a 4 start Hotel. To be honest the multiuse cable machine is pretty much all you need as it has everything to be exercise all your body parts! I love my pullups hence I had to find a way to do them so I found a metal gate just outside the gym in the tennis court believe it or not I used the gate frame to do my pullups (see picture). Another downfall is that it didn’t have a water fountain in the gym area. You had to go up to the reception and buy bottle of water for €2. Good luck to those who suffer from quick dehydration.
I expected the room to have a kettle which you wouldn’t think twice whether it will have it or not. But guess what? You have to pay extra to have a kettle in your room during your stay between €5 to €7. That’s just jokes, I didn’t know if I should laugh or cry!
Other than that, the staff were very friendly and the location is close to the sea, and approximately 11 minutes drive to the main city area in Funchal.
I’d say the breakfast is good, but the same time pretty standard what you would get in a 3 star hotel. I was expecting better variety. The breakfast is always the same every day. Hardly never changes. However, the dinner menu has a rotation.
Overall, I would give this place 3.5 out of 5!
I hope they can accommodate the above the next time I visit. 
GGuest UserI chose a hotel with an ocean view at an affordable price.
As a result, there was a hotel with very spacious rooms, panoramic window, coffee/tea, a comfortable bathroom with bid, a large balcony. The only moments: a separate bed for the couple and a weak shower. Noise of night waves on the amateur:) We had to close the door on the balcony, though it was quite noisy.
The service is very friendly.
Breakfast is delicious and fresh. There are plenty of baking, drinks, cuts and hot.
I didn't expect there would be a free transfer to the center and back. Absolute plus this hotel because it is not in step-by-step access from the center.
The views, the purity near the hotel, its beach is amazing.
Then we lived in the private sector and a lot of what looked at the island, but the first two nights in Orca Praia remained in our heart 💘
With respect,
Elena from Russia
FFabianThe dining room -I was there for the breakfast- is an old one, not so inviting. The breakfast-selection is not so good, as a vegan or vegetarian you can't choose much (only beans & bread), the coffee is okay but not tasty, the juices are not fresh & sugary.
There is no big pot for cooking, for two persons it would be good to have one.
The bed is good, the fan does its job, the bathroom is big enough, the balcony practical.
The location is near to the busline, 30min to walk to the center & there is the Lido promenade (with some places to swim) to the next small city with a small light tunnel for pedestrians, there you can hear/see the surf :)
The opening times for the pool are too late in the morning and too short (8.00-20.00).
The female staff at the reception with the glasses (saturday evening), didn't manage my wake-up-call for the next morning (the staff at this day showed me that he had no notice for a call), thats not a good one, because sometimes you have to depend on it.
GGuest UserA bit far from the center. But good cleaning. Very varied breakfast. Pool and jacuzzi that comes in handy when you return from excursions.
The views from the terraces are spectacular, especially at night.
buses very close
GGuest UserThe hotel is in Lido area with plenty of restaurants and small super markets near by. Only 3 mins walk to bus top where can bring you to City Center €1.95 single one way and airport. €5 single one way, €8 return. Walking to City center is about 20-30mins. Only 10mins walk to Forum Madeira shopping mall. Breakfast is good with many choices of fruit, salad, yogurt, ham, eggs, bread, cereals. Indoor, outdoor pool and gym are nice too. We stay in sea and swimming pool view studio with kitchenette. The balcony is wonderful.
Staffs are polite and patient. Only one con, no air conditioning in 31 degrees. Only have a ceiling fan.