Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
132 reviews
8.6/10
1 night
From VND 7,244,154
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9.5/10
Amazing
EEntengInaMoWe absolutely loved our stay at the Banff Aspen Lodge! Location is a solid 5/5 — close to everything we needed and super convenient for exploring Banff.
As a couple traveling on a budget, we found the price very reasonable, almost comparable to the nearby hostel, which made the comfort and quality here feel like an even better value.
Special shoutout to their toilet amenities — they smelled so good they actually made us walk into the Rocky Mountain Soap store afterward and buy things we definitely didn’t need (lol). No regrets though!
The breakfast was superb, delicious, fresh, and a perfect start to our days.
Overall, we had an amazing stay and would absolutely stay here again!
XXiangxishidahaiI've been to Banff many times before, but always stayed at the Fairmont Banff Springs Hotel. This time, my family and I decided to revisit on a whim. Since the Fairmont was fully booked every day, we had to choose another hotel. I saw the Moose Hotel on Ctrip, with its underground parking and rooftop hot springs, and immediately booked a two-night stay.
Upon arrival, we found the hotel to be right on the main street in the town center, which was super convenient for shopping. You can indeed drive directly into the underground parking garage and take the elevator straight up to all floors. After dinner, we enjoyed a free hydromassage in the rooftop hot springs and massage pool, washing away the fatigue from several days of driving. The hotel also provides three days of free bus passes for guests to visit nearby attractions.
Our room was well-equipped. There was a kettle provided, and the water pressure for the shower was excellent, making for a very refreshing experience.
GGuest UserThe room was clean and tidy, and the toiletries provided were excellent. The free coffee was also great. There's a hot spring right downstairs, and direct transportation to the city center is available. The only downside was that the bathroom cleanliness could have been a bit better 😅
AAnjingTracySurprising cabin, we had a pleasant 2 nights here. The room was clean and tidy, the kitchen and living room were together, the bedroom was bigger than expected, and the bedding was very comfortable. There is heating, the fireplace can also be used, we asked the staff to help us make the fire. There are microwave ovens and induction cookers, simple kitchen utensils, we went to the supermarket to buy ingredients and made dinner by ourselves. In the evening, there was a deer eating grass on the lawn downstairs. The hotel has its own soup pool, which is very small, we are too tired to go soak. The staff is very welcoming and the old-fashioned door lock is not very easy to use.
TTinggggggggThe location is convenient, right in the town of Banff. The scenery inside the hotel is also great, with a view of the town street view and the Rocky Mountains. If I have the opportunity to go to Banff again, I will still consider this hotel.
GGuest UserThe Otter Hotel was amazing. 10/10 I would highly recommend staying here when staying in Banff. The rooms and bathroom are beautiful and kept clean. The staff are welcoming and they truly go above and beyond. Reece was particularly helpful with anything we needed. Thank you for the fantastic stay!
AAnonymous UserThe rooms have a certain design, but aren't particularly practical. The heated pool is nice. However, the room was a bit slow to be cleaned, requiring a wait of about half an hour upon check-in. The hotel has plenty of activities to enjoy.
GGuest UserThe location is good, next to the famous Canadian steakhouse The Keg. The service is also very warm, there are hot springs in the winter to soak, you can see the snow-capped mountains. Check-in and check-out are quick. A buffet breakfast is served daily, with yoghurt and oatmeal, and the egg yolk can also meet the needs and will be recommended.
GGuest UserThe front desk was very accommodating and approachable. They were organized as there are lists of what we can do and how we can go there. There’s also a free shuttle we could use so accessing public transport was not a problem. However, when we went in the hotel room there was some trash left in the trash can. It’s not much of a problem but it kind of reflects to their housekeeping system in a way. Generally, it was clean. Another concern was that they told us we will receive the security deposit after 5-10 days but we weren’t able to get it. I’ll try to contact them about it but they told us before we left that it was already processed (this was December 18) and until now (December 26) we are still waiting.
RrohitsharingThe room size was small and needed better planning on interior arrangements. Same goes for the bathroom. The room could have been better lit … dark gives gloomy impression and as if there’s something being hidden (like the floor carpet which we felt needed a better cleaning). The reception service is outstanding and people there are very helpful. They also have a fitness club and spa. The parking is in the basement and is easy. They also give complimentary bus tickets for those who want to explore places on bus. We didn’t need it as we had our own car.