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9.3/10
Great
XXiangxishidahaiI've been to Banff many times before, but always stayed at the Fairmont Banff Springs Hotel. This time, my family and I decided to revisit on a whim. Since the Fairmont was fully booked every day, we had to choose another hotel. I saw the Moose Hotel on Ctrip, with its underground parking and rooftop hot springs, and immediately booked a two-night stay.
Upon arrival, we found the hotel to be right on the main street in the town center, which was super convenient for shopping. You can indeed drive directly into the underground parking garage and take the elevator straight up to all floors. After dinner, we enjoyed a free hydromassage in the rooftop hot springs and massage pool, washing away the fatigue from several days of driving. The hotel also provides three days of free bus passes for guests to visit nearby attractions.
Our room was well-equipped. There was a kettle provided, and the water pressure for the shower was excellent, making for a very refreshing experience.
Hhappyfamily2012The hotel itself is a beautiful castle with a very old-fashioned Western style decoration. It is worth staying in. There is public transportation to the town center in front of the door. The hotel front desk will issue free bus tickets. The service is very considerate.
GGuest UserOverall pretty good, underground parking was rough with little space an terrible parkers. Unfortunately there’s nothing the hotel could do about people’s driving skills. I would recommend this hotel but get back early and walk if you can if you’d like to have a spot for your vehicle.
GGuest UserOverall evaluation
This stay was great. The room was clean and tidy, the bedding was comfortable, the facilities were complete, and the service was very thoughtful.
Advantages
1. Environment: The room was quiet and the surrounding environment was clean and tidy.
2. Facilities: The equipment was complete, and the air conditioner, TV, hot water, etc. could all be used normally.
3. Service: The front desk service attitude was good, and the check-in and check-out procedures were all
Jjeffrey 659Check in to the hotel and immerse yourself in the warm and elegant guest rooms and efficient and considerate services. Intelligent facilities are on standby 24 hours a day, the executive lounge is filled with the aroma of freshly ground coffee, and the panoramic floor-to-ceiling windows allow you to take in the city's neon lights and the morning and evening glow. The 24-hour butler-style courtesy is integrated with the ecological garden landscape to create an extended sense of ”home”, allowing both business travel and vacation to enjoy a leisurely quality.
Aasmee93Felt like a good 10-15 minute walk from the centre to the hostel. Good security measures. Bar is a little small and no room to move around at breakfast time and people are hovering and it gave me anxiety looking for the breakfast food as it was overwhelming with so many crowded people. Although can’t complain as it’s free and comes with your booking. Decent rooms but 2nd night in there is no cleaning I.e vacuuming not done as of yet and there’s a dead bug on floor. Friendly staff at the counter. Spacious room for luggage (6 bed share) and you need a thick locker key set for the lockers. Byo shower mat, slippers, hangers. Great bedside sockets curtain privacy!