Banff Hotels with Wifi

"Location on sidewalk of central Banff town. Don't let the photos online scare you away from booking this hotel... they make the rooms look dated and not fresh. However, the rooms were modern and fresh. Free parking lot for hotel. Would definitely stay again and we're kinda prissy about our hotel comfort haha."

"It was my first time traveling solo and I stayed in samesun. The hostel was really nice and they have free breakfast that comes with your booking so whether or not you need food in the morning, it’s available until 10am. Plus the staff are friendly and helpful. Would come back to banff and still choose samesun."

"Great hotel ! I have Stated here many times over the years! Furthermore the owners have made great improvement in the recent renovation. Good location but poor management (that’s why I have given it a low experience rating) Hotel bar has been closed for a while but not advertised when booking! This is a ski resort and we traveled as a large group (4 rooms) with mixed age group inc teens and kids so a hotel bar is critical for us! The fact that the main bar was closed and no apré ski drinks in the bar should have been advertised. Frankly I’m on holiday and without an operational / open bar I would have booked elsewhere! I was only informed via email after the free cancellation period was up which meant I loose money if I cancel and more so will be challenged to find elsewhere! I only found out after a email from hotel a few weeks before checking! When I challenged management via email, I was informed the bar area was moved to the restaurant, I said this is not acceptable and bar closure should have been advertised on booking … was told the above, and a sorry and subsequently ignored thereafter ! Not ideal as the restaurant is not a bar - more so it was pretty weird having drinks upstairs and more so when a few folk start to come up for dinner or the restaurant starts to set up for dinner buffet. Management did offer some of my party a credit, but not me and just ignored my concern.Shame really! I don’t want to take the good positive vide away from the hotel so would like to big up 1) reception staff- always great with a smile 2) house keeping - great job 3) restaurant staff - friendly and smiley (even though difficult trying to manage a so called bar and restaurant) in the same place 4) amazing refurbed pool"

"Pros: Extremely good location. They have an attached restaurant and cafe right next to the hotel. Very clean facilities. Rooms spacious and has nice views of the town. Staff always very polite and helpful in giving recommendations and allowing us to use the telephone. Able to store bags there after checking out as well. Cons: no safe provided in the room Highly recommend staying here!"

"Overall, my stay was very satisfying. From check-in to check-out, the staff were incredibly kind and consistently provided attentive service, which left a strong impression on me. The room was clean, and the bed was comfortable, allowing me to fully recover from my travels. The bathroom facilities were also well-maintained, which I appreciated. The location was excellent, with restaurants and shops nearby, making it very convenient for sightseeing and dining. Access to public transportation was also good, which made getting around a breeze. The hotel itself had a quiet and calm atmosphere, allowing me to rest peacefully at night. This is a hotel I would definitely like to use again if I have the opportunity. Thank you for a comfortable stay."

"There was a free bus in front of the hotel, and it was easy to get to downtown Banff, and it was quiet, so it was nice. If I had time, I would have gone swimming, but it was a good place to stay comfortably."

"Excellent service and amenities. The toiletries smells so nice in all shower gel, shampoo and conditioner. The size of room is large enough for 3 ppl in the room. The hot tub and sauna are a plus after exhausting day of hiking in winter. The breakfast also is very good. I would comeback again. One recommendation is to have sandals in the room."

"Right in the middle of town. The location is very convenient, right in the middle of town. The bakery I was looking for was within a minute's walk. It was convenient for me to go buy lunch when I was on a tour that didn't include lunch. The staff were friendly and the facilities were good. However, since it was a hotel in the city, the only view I could see from the window was of the parking lot."

"The Otter Hotel was amazing. 10/10 I would highly recommend staying here when staying in Banff. The rooms and bathroom are beautiful and kept clean. The staff are welcoming and they truly go above and beyond. Reece was particularly helpful with anything we needed. Thank you for the fantastic stay!"

"It is a pleasant hotel with regular amenities. The beds are comfortable and the view out the windows is spectacular towards the Bow River. Unfortunately there was a shouting match between a couple from 1am-3:40am the second night as the walls do not muffle the sound as well as we would have liked. So very tired the next day or so, but the front desk said they have security on 24 hours and we should have called. Some of the items in the rooms are quaint and that's ok - they are small rooms, but we spent most of our time out in Banff or skiing, Overall they worked out."