Featured facilities: Mountain Climbing, Hiking, Rock Climbing
Great
124 reviews
9.1/10
1 night
From US$154
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9.2/10
Great
Hhappyfamily2012The hotel itself is a beautiful castle with a very old-fashioned Western style decoration. It is worth staying in. There is public transportation to the town center in front of the door. The hotel front desk will issue free bus tickets. The service is very considerate.
GGuest UserOverall pretty good, underground parking was rough with little space an terrible parkers. Unfortunately there’s nothing the hotel could do about people’s driving skills. I would recommend this hotel but get back early and walk if you can if you’d like to have a spot for your vehicle.
GGuest UserWonderful hotel. Very clean, friendly and helpful staff. Parking garage was big but could use signage!
The hot pools were refreshing. Lots of cozy areas to sit and relax- perfect for a couples retreat.
Would have enjoyed a coffee and water station, and a spot to grab a muffin or fruit. Aside from that, zero complaints here! We’ll be back.
3321_TiffanyGreat location, just a 3-5 minute walk to the Goose, Bird and Lemon store. However, I don't feel Banff is very safe these days. Be careful of thieves – I was followed by a group of strange kids all the way to the hotel entrance.
AAnonymous UserThe rooms have a certain design, but aren't particularly practical. The heated pool is nice. However, the room was a bit slow to be cleaned, requiring a wait of about half an hour upon check-in. The hotel has plenty of activities to enjoy.
SShitouyyThe rooms are well-spaced, and while each space isn't large, it's more than adequate. Even if you stay for more than a day, they won't come in to clean the apartment, but upon arrival, it was very clean. It's a cozy and comfortable little apartment, and I highly recommend it.
RrohitsharingThe room size was small and needed better planning on interior arrangements. Same goes for the bathroom. The room could have been better lit … dark gives gloomy impression and as if there’s something being hidden (like the floor carpet which we felt needed a better cleaning). The reception service is outstanding and people there are very helpful. They also have a fitness club and spa. The parking is in the basement and is easy. They also give complimentary bus tickets for those who want to explore places on bus. We didn’t need it as we had our own car.
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