3-Star Hotels in Banff

The hotel is located in a very convenient location. It is just 5 mins walk to the Elk hotel / Mount hotel. The front desk Rose Ann was very helpful and introduced us about the things can be done in Banff and the awesome food nearby. The room is very clean. The house keeping managed our room very well. The hotel also has a corner that provided 24 hour coffee, tea and chocolate. My friend and I also enjoyed the hot spring for 2 nights. It has been a wonderful stay in the Peaks Hotel. Will definitely recommend others to stay in Peaks if they travel to Banff !!!! :)

Surprising cabin, we had a pleasant 2 nights here. The room was clean and tidy, the kitchen and living room were together, the bedroom was bigger than expected, and the bedding was very comfortable. There is heating, the fireplace can also be used, we asked the staff to help us make the fire. There are microwave ovens and induction cookers, simple kitchen utensils, we went to the supermarket to buy ingredients and made dinner by ourselves. In the evening, there was a deer eating grass on the lawn downstairs. The hotel has its own soup pool, which is very small, we are too tired to go soak. The staff is very welcoming and the old-fashioned door lock is not very easy to use.

This hotel is conveniently located directly across from the Banff High School Transit Hub, which is the starting point for buses to Lake Louise, Johnston Canyon, the Banff Gondola, and all the major ski resorts. Plus, it's just a short walk to Banff's main commercial area. The only downside is that the soundproofing in the rooms isn't great. However, this is a common issue with most hotels in Banff due to their wooden construction.

On March 19th 2026 at noon, I called the hotel and spoke with a lady who seemed to be the manager. I told her that I couldn’t drive to Banff from Kamloops because of the road closure on Trans-Canada Highway 1 and Highway 93 due to the bad weather—heavy snow, a force majeure situation, Mother Nature herself! That lady didn’t want to cancel my reservation and give me a full refund. I asked her which road I should take, but she couldn’t answer. I had to take alternate roads to Jasper, Hinton, Evansvurg, Drayton Valley, Rocky Mountain House, Sundre, Cochrane, and finally arrived at the hotel around 2 a.m. That lady really should have not been working at the hotel.

We had an incredible stay at Tunnel Mountain Resort in Banff. From the moment we checked in, the staff were welcoming, friendly, and genuinely eager to make our experience memorable. The property itself feels tucked away in the trees, offering peace and quiet while still being just a few minutes from downtown Banff. The room was spacious, clean, and cozy, with a rustic mountain vibe that fit perfectly with the surroundings. I especially loved the fireplace—it made evenings feel warm and relaxing after a day of exploring. The kitchenette was well-equipped, which was a nice bonus for preparing meals. The views from the resort are stunning. Waking up to the fresh mountain air and seeing the Rockies right outside my window was unforgettable. On-site amenities like the hot tub and pool added to the experience, especially after long hikes. What stood out most was the balance between comfort and nature. It felt like having a private cabin in the mountains but with all the convenience of a resort. I’d highly recommend Tunnel Mountain Resort for couples, families, or anyone wanting a true Banff escape. It’s the perfect mix of relaxation, comfort, and breathtaking scenery—I’m already looking forward to coming back!

I stayed on the 2nd floor, and the view was absolutely beautiful with excellent facilities. The only thing to note is that you have to check-in at a different hotel.

Hotel is a bit far from town but it provides free town shuttle. We booked the balcony room hoping to get a better view. We have rooms with big trees in front. When asked if we can change rooms, he won’t change since it’s not booked direct. The balcony room has little heat as the heater is smaller and the room is colder.

They need assigned parking, otherwise you might end up having to park aways a way from your room. Also the walk way to our unit and stairway was all covered with snow and ice. It would’ve been nice if it was all cleaned before we got there. We had to ask the front desk three times before anything was done. Also we wanted to go into the hot tubs, but we were unable to. Due to there was way too much many people that were in there at the time. So we left for a couple hours and came back, thought ok let’s try again (hot tub). Once again unable to cause it was still packed with the same people. Other than that, everything was pretty good.

I recently stayed at Irwin’s Mountain Inn for a quick winter getaway, and overall, it’s a solid choice for those who want to be in the heart of Banff without the premium price tag of the luxury resorts. What I Loved: The Location: You really can't beat being right on Banff Avenue. It was a quick, scenic 5-10 minute walk to the downtown core for dinner and shopping. Plus, the ski shuttle stop is just steps away, which is a massive plus in January. The Amenities: After a cold day outside, the 8-person hot tub and dry cedar sauna were highlights. They were well-maintained and exactly what I needed to thaw out. The Staff: From check-in to check-out, the service was genuinely warm. They were happy to provide local tips and made the process seamless. On-site Dining: We grabbed breakfast at El Toro Restaurant inside the hotel. The food was surprisingly good—definitely a step above your standard hotel fare—and very convenient on a chilly morning. A Few Considerations: Noise Levels: As some other travelers have noted, the walls are a bit thin. I could occasionally hear activity in the hallways and the hum of the heating system, though it didn't ruin my sleep. Parking: The underground parking is a great perk (especially to keep the snow off the car), but it is limited and quite tight. If you’re arriving late in the evening during peak season, you might have to hunt for a spot. Room Vibe: The rooms are clean and functional, but they do feel a bit ”classic.” If you are looking for ultra-modern luxury, this isn't it—but for a cozy, budget-friendly mountain base, it hits the mark. Final Verdict: A fantastic mid-range option for winter travelers. It’s clean, cozy, and perfectly situated. I’d definitely stay here again for the convenience and the hot tub alone!

Overall, my stay was very satisfying. From check-in to check-out, the staff were incredibly kind and consistently provided attentive service, which left a strong impression on me. The room was clean, and the bed was comfortable, allowing me to fully recover from my travels. The bathroom facilities were also well-maintained, which I appreciated. The location was excellent, with restaurants and shops nearby, making it very convenient for sightseeing and dining. Access to public transportation was also good, which made getting around a breeze. The hotel itself had a quiet and calm atmosphere, allowing me to rest peacefully at night. This is a hotel I would definitely like to use again if I have the opportunity. Thank you for a comfortable stay.