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9.4/10
Amazing
XXiangxishidahaiI've been to Banff many times before, but always stayed at the Fairmont Banff Springs Hotel. This time, my family and I decided to revisit on a whim. Since the Fairmont was fully booked every day, we had to choose another hotel. I saw the Moose Hotel on Ctrip, with its underground parking and rooftop hot springs, and immediately booked a two-night stay.
Upon arrival, we found the hotel to be right on the main street in the town center, which was super convenient for shopping. You can indeed drive directly into the underground parking garage and take the elevator straight up to all floors. After dinner, we enjoyed a free hydromassage in the rooftop hot springs and massage pool, washing away the fatigue from several days of driving. The hotel also provides three days of free bus passes for guests to visit nearby attractions.
Our room was well-equipped. There was a kettle provided, and the water pressure for the shower was excellent, making for a very refreshing experience.
HHo BoboHotel Canoe and Suites provide excellent services, clean rooms with modern amenities, and lovely hot tubs and sauna. The hotel even goes the extra mile with free coffee and tea (coffee filters provided), and bus tickets to get to downtown Banff without fussing over parking space. The staff was professional and accommodated our needs quickly and with ease.
More specifically, the hotel is designed to be wonderfully convenient while maintaining its vision. The rooms are large, and each has a porch looking into the beautiful mountains. They achieve this by structuring each level to have cascading porches. Moreover, each wing of the hotel is separated by parking, so it is extremely convenient to move luggage around. Yet, the hotel wings are all connected by a hallway on a single floor.
This, plus the attention to detail when it comes to guests comfort, such as having towels and changing rooms next to the hot tubs, makes it a great hotel. Highly recommended!
AAnonymous UserThe room was a bit small, and the electric kettle was full of limescale. Even after they replaced it, the new one wasn't any better. However, the hotel's location was excellent. There's a shuttle bus service right outside the entrance that takes you to various attractions, and the hotel conveniently provides free tickets for it. Additionally, a large IGA supermarket is located not far from the hotel, which was perfect for buying groceries to prepare our own meals, especially breakfast.
GGuest UserA beautiful and super convenient place to stay if you want to be close to Banff Town. We really enjoyed relaxing in the heated pool, hot tub, and dry sauna - it was the perfect way to unwind after a long day of exploring.
The family suite came with a lot of great perks: having our own kitchenette made it easy to cook meals and having two bathrooms was a big plus for four people- it made the say much more comfortable.
The only suggestion I'd make is to give the stove's ventilation hood a deep clean - it looked like it could use a bit of attention.
Other than that, I'd definitely recommend this place to others. Great value and a great stay!
GGuest UserI was a little worried because it was a motel, but it was very clean and comfortable.
The room was warm and suited Banff, and the bathroom was clean. I usually bring my own shampoo, but I tried this one, which seems to be a Rocky Mountain brand, and was surprised how well it worked on my hair!
There were plenty of cups, but no cutlery, so people who eat in their rooms will need to bring their own.
黄黄家庭The location of the hotel is good with perfect access to the town. There is a supermarket named IGA which is about 8 mins walk. The cave pool is amazing which gives us a relaxing experience. The room is spacious with 2 levels. The upper level is bedroom while the lower level is dining room with a small kitchen. However, room service needs to be improved as there is no cleaning for one day during our stay. Facial tissue doesn't refill after using up.
SSajjadIt is at at a nice location, very friendly staff and great service. Everything was accessible from there and the bus stop was right next to it. The hotel gave us buss passes free of charge for all day travel however since we had the car we didnt use it.
I took a lodge and it was very nice, it was the last one on the property and pretty quiet yet very accessible.
I didnt use any amenities so i dont know however everything seems pretty solid.
LLyssaGThis hotel is an excellent value for the location and price. Staff is friendly, the hotel is clean and comfortable, amenities are as described. You need to check in next door, but this isn’t inconvenient.
The hotel allows you to use the free underground parking until 4pm on day of checkout, which is excellent. I’ve stayed here before and will be returning.
RrohitsharingThe room size was small and needed better planning on interior arrangements. Same goes for the bathroom. The room could have been better lit … dark gives gloomy impression and as if there’s something being hidden (like the floor carpet which we felt needed a better cleaning). The reception service is outstanding and people there are very helpful. They also have a fitness club and spa. The parking is in the basement and is easy. They also give complimentary bus tickets for those who want to explore places on bus. We didn’t need it as we had our own car.
LlaozhusjThe famous hotel in Banff town has good health, service, facilities and location, and has its own characteristics. It has its own independent underground garage. You can see the beautiful scenery of snow-capped mountains when you go out. It takes 5 minutes to walk to the core area of the town.