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Verified reviews
Location4.3
Amenities3.8
Service4.2
Cleanliness4.0
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All reviews(127)
Positive reviews(23)
Reviews with photos/video(4)
Great location(15)
Awesome stay(10)
Great service(7)
Negative reviews(4)
Joe2112
Standard Room
Stayed in Oct 2024
Couples
3 review
4.2/5
Very Good
Posted on Oct 19, 2024
Amazing location and really friendly staff. The hot water wasn’t working and the room could do with having a kettle too.
andomtripsarond
Standard Room
Stayed in Oct 2024
Family
2 review
2.7/5
Posted on Oct 6, 2024
Awesome location for a reasonable price!
The building is old but has a nice look. Our room looked good in photos, but in reality, it was cheaply remodeled. Most of the hardware had either cosmetic issues or was dusty, except for the heater. The white walls had water stains and what looked like blood spots (possibly from the dead mosquitoes). Despite these issues, they were acceptable for the price. However, the strong moldy smell was not. Even with both windows open and a fan on, the smell persisted, and I had a terrible night’s sleep.
Additionally, the hotel charges a city tax per person, which was not included in the hotel fee we had already paid. Fortunately, we didn’t experience bedbugs, possibly because of the new mattresses.
The room for storing suitcases was open all the time, and anyone could walk in, as it was out of sight from the front desk. The staff must rely on their memory to track which suitcases belong to which guests. Therefore, treat luggage storage as a favor, not a responsibility.
The nighttime staff lady was kind and helpful; she was the best part of our stay.
Response from Property: Dear
We thank you for your feedback. Unfortunately we can't do anything about mosquitoes, you could have asked the reception for a solution and you would have received it. You write about bedbugs because it is understandable that you first read reviews and then book. We take immediate action against it if it is reported to the reception. All luggage is in our luggage storage. Since we know who the guests are, you always have to pay tourist tax upon arrival that is not included in the price, before you make a reservation in a hotel it is best for you to inquire in advance.
Guest User
Standard Room
Stayed in Jun 2024
Couples
3 review
4.5/5
Great
Posted on Jun 11, 2024
Nice location and cute place - though a bit loud and not all windows had curtains
Response from Property: Thank you.
Melih
Standard Room
Stayed in Oct 2023
Family
5 review
4.5/5
Great
Posted on Oct 10, 2023
It would be better if they have queen bed rather than two single beds. The room was ok.
Response from Property: We thank you for your positive feedback and hope to welcome you back in the future.
kellywalker
Standard Room
Stayed in Aug 2023
Solo travelers
19 review
5.0/5
Outstanding
Posted on Aug 28, 2023
Absolutely Incredible I just can't deny I suppose to stay just 1 day, but the receptionist from Tunisia is SO KIND , INCREDIBLE HUMAN, she talk to me saying MY NAME I have been in MORE THAN 28 countries a lot of 5 stars hotels , NEVER EVER anyone calling MY NAME !!! She make me feel so important for that reason I paid 3 more days !
by the way LOCATION IS Amazing police station next door so VERY SAFETY hotel , very clean, BIG ROOMS much better than expected!!!
Gemma viajando
Standard Room
Stayed in Oct 2024
Solo travelers
3 review
4.5/5
Great
Posted on Oct 17, 2024
Hotel is well located, 5 minutes walk from everything. The room had been renovated and the bathroom was new. Everything was clean and tidy. Good value for money. I recommend it.
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Guest User
Standard Room
Stayed in Aug 2024
Family
8 review
4.7/5
Amazing
Posted on Aug 3, 2024
The location is very good, right next to the clock tower. The room does not have air conditioning, but has a fan. The room is quite large and has a hair dryer and two bottles of water. It is very cost-effective. It is OK to stay in this area for more than 500 yuan.
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chao7
Standard Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The location was good and it was clean.
It’s close to where you can see the night view. We were greeted kindly even when checking in. Satisfactory accommodation
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Response from Property: Thank you!
Pingting
Standard Room
Stayed in May 2024
Family
5 review
1.0/5
Posted on May 31, 2024
The hotel is located in the tourist check-in area. It has a small entrance, a small front desk, and a small old elevator. It can only hold one box per person. The door is opened manually. There is no hot water for showering at night. When I asked, I was told that I had run out of hot water for the day. There was hot water only for taking a shower the next morning, which was bearable. The most unbearable thing was that there were many mosquitoes in the room, and the walls were full of mosquito corpses and bloodstains! It's so disgusting. I killed more than a dozen mosquitoes in one night's sleep. Each one was so full that it couldn't fly. Every time I smacked it, there was a blood mark... The child didn't dare to reveal the tight quilt covering him during the whole night. I was sweating all over, and I still got a few bites in the middle of the night. I was also worried about whose blood these mosquitoes had bitten the night before... I was afraid of spreading the virus 😭 The worst hotel
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Response from Property: We are sorry to hear from your experience. Considering is summer in Europe we cannot do anything about the mosquitos and the hotel offers mosquitos zappers and spray to keep it controlled inside the rooms.Thank you for staying with us.
Anonymous User
Standard Room
Stayed in Sep 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Sep 17, 2024
Perfect location!
The shower water took a long time to heat up and the bedroom door was hard to close because it didn't fit.
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Guest User
Standard Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The location of the hotel is perfect, the cleanliness is incredible.
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Guest User
Standard Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Staying at the Saint George Hotel was an unexpected surprise. I originally booked a B&B but was cancelled, so I had no choice but to book this hotel less than a day before check-in. I was very satisfied with the location and facilities of the hotel and the price was very reasonable. It was just a few steps away from the City Hall. It was the Belgian National Day at the time. There were many crowded squares in the city center and various concerts filled the entire old city. The hotel was located on a relatively quiet street in the downtown area of Fude
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Response from Property: DearWe thank you for your positive feedback and are pleased that you have chosen our hotel and hope to welcome you again in the future.
PepeMA
Standard Room
Stayed in Jun 2024
Couples
1 review
4.5/5
Great
Posted on Jun 27, 2024
Very central location, we have been in summer and it is hot inside the room apart from having mosquitoes and flies.
The place is comfortable and the staff is very pleasant.
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Response from Property: Thank you so much.
Guest User
Standard Room
Stayed in Jun 2024
Solo travelers
51 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The location is great, and you can walk to almost all the attractions worth seeing in Ghent. The front desk staff is warm and thoughtful. It would be better if there were a few more clothes racks, as people who travel often need to change clothes.
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Response from Property: Thank you for your sugggestion, we hope you enjoyed.
Anonymous User
Standard Room
Stayed in Apr 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Apr 18, 2024
The location is very good, right in the city center, opposite the town hall.
The hotel facilities are relatively new, and the area is larger than what I booked in Paris, about 10 square meters. There are two USB charging ports, unlike other European hotels that have round sockets.
The sound insulation is not very good, which may be a common problem in European hotels.
The elevator needs to be opened and closed manually, and the door can only be opened after the bell rings. I didn't know how to operate it for the first time and was blocked in.
The front desk is usually not there, and you need to press the bell to come out. The service is good. The service of European hotels is good.