To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(3413)
Positive reviews(3337)
Reviews with photos/video(1412)
Convenient location(630)
Easy to get around(406)
Friendly front desk staff(405)
Delicious breakfast(354)
Close to scenic area(218)
Well designed(177)
Awesome gym(50)
Tasty coffee(33)
Negative reviews(76)
Riffrath
Leisure Delight Double Bed Room
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 31, 2024
I really recommend this hotel!
The room has all the facilities and is clean. I originally accidentally booked a smoking room but they kindly helped me change to a new room the next day without any stinky smoke smells.
The breakfast is rich and delicious, not to mention with good ambience and views on the top level.
The service is very considerate, especially the front desk lady who helps to solve any problems. It is very convenient to travel around. Only 8-10mins to the metro stations and to a pretty good mall (Hengbao). Also there’s is a cute hipster spot with cute cafws about 10mins on the way to the famous shangxiajiu street. overall it is a very good experience!
Response from Property: There are many beautiful things in the world, one of them is meeting you and being happy with each other. Xiaoyi is a naturally original hotel with the style and characteristics of the old town of Liwan in Guangzhou. I am very happy to meet you. Thank you for choosing Xiaoyi and giving me your review. I look forward to your visit again and wish you a happy life~
Volha
Leisurely Double Bed Room
Stayed in Oct 2024
Couples
5 review
4.7/5
Amazing
Posted on Oct 23, 2024
The room is clean and well designed. The breakfasts are good. The hotel is located in the old part of the city, near a beautiful promenade and a garden. The only problem is the insufficient sound insulation between the rooms. In general, I was satisfied, I recommend it.
Комната чистая, хороший дизайн. Очень приличные завтраки, есть, что покушать европейцам. Отель расположен в старом районе города, рядом есть красивая набережная, парк, кафешки. Немного снижаю оценку за недостаточную звукоизоляцию между комнатами. В целом мы остались довольны, рекомендуем данный отель.
Response from Property: Dear guest, thank you very much for your stay and feedback. Every need of the guests is the direction of Xiaoyi's sincerity and efforts. We attach great importance to your experience. We have made various efforts to deal with sound insulation before, but there are still some room types with sound insulation problems. We are really sorry for the inconvenience caused to you during your stay. We have immediately reported the problem to our colleagues in the engineering department, and will make up for the hardware deficiencies with more intimate, comprehensive and warm services. Thank you very much for your understanding, and we look forward to seeing you again!
Guest User
Fun Family Room With Children's Tent
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Well located venue, central location and clean room
Kid room is the best. .
Travellingbunny0515
Leisurely Double Bed Room
Stayed in Jun 2024
Couples
9 review
3.0/5
Posted on Jun 30, 2024
The staff are friendly and the location is nice.
However, the room layout is unpleasant as the shower, toilet and sink are all separated from each other. From the shower, I have to walk by the bedside, to the corridor/entrance to get to the toilet.
Moreover, one of the toilet paper rolls provided was used and DIRTY. It had reddish-brown stain on the first sheet. The shower tiles were poorly installed as they don’t even have grout in between, leaving gaps everywhere on the walls. This hotel isn’t built to last as moisture and mold are sure to be trapped in the cracks. The tiles look like they haven’t been scrubbed in a while as you can see soap scum and mold if you look carefully. It’s possible they avoid scrubbing the tiles due to the gaps left behind the missing grout.
Overall I would only give 2 or 3 stars because the staff were kind and the breakfast provided was tasty.
Response from Property: Dear host, thank you very much for your stay and feedback. Every need of the guests is the direction of Xiaoyi's sincerity and efforts. From the moment you step into Xiaoyi Hotel, you are Xiaoyi's family, Xiaoyi I hope to use my thoughtfulness to take care of you like a family member. Xiaoyi will definitely do better and constantly improve to strive for your perfect 5 points next time. I hope to see you again.
Yeung Chin Man
Yi Pin Twin Room
Stayed in Jun 2024
Family
13 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Very silent and the staffs are quite friendly, I will recommend friends to stay next time
Vivian Mak
Yi Pin Double Bed Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The room is very clean and their service is very good. The location is quite strategic. Downstairs got a lot of food stores so do not need to worry about when u feel hungry. Walking distance to yongqingfang
Jay Nay
Yi Pin Double Bed Room
Stayed in Jun 2024
Couples
47 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Great hotel, relatively cheap for Gz, location is awesome. The staff was very helpful and thoughtful. The room was clean and quite stylish. The breakfast was ok! Definitely will stay again.
WongAlex HongKong
Leisurely Double Bed Room
Stayed in May 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on May 25, 2024
Thus hotel in good location and near our kung-fu movies star Bruce Li..( li sounds loong) also near famous Chinese restaurant...good recommeded
Response from Property: There are many beautiful things in the world, one of which is meeting you and being happy with you. Xiaoyi is a natural and original hotel with the style of Guangzhou Liwan Old Town. I am very happy to meet you. Thank you for choosing Xiaoyi and giving Xiaoyi's comments. I look forward to your visit again and wish you a happy life~
Guest User
Leisurely Double Bed Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 27, 2024
Charming small hotel with friendly staff and a great location. Excellent breakfast included in a very reasonable price. I would definitely stay here again. Climbing stairs is required to reach the breakfast area, but if that’s not a problem then this is your hotel in the historic district of Guangzhou!
Fariba. Akbari
Yijing Double Bed Room
Stayed in May 2024
Other
6 review
5.0/5
Outstanding
Posted on May 9, 2024
The service is good, i am satisfied with the hotel.the breakfast is great, can drink coffee in hall and restaurant. The room is very clear. هتل به مترو۱۰دقیقه و به ایستگاه اتوبوس نزدیکه.
صبحانه در طبقه ۷ام بود و نیاز هست از پله طبقه ۶ به آن دسترسی پیدا کنید .رفتار پرسنل بسیار مهربان و کمک کننده است .لاندری هم در طبقه هفتم قرار دارد .
Response from Property: Thank you so much for your support and good reviews. Welcome to choose our hotel next time.
Rachel
Yi Pin Double Bed Room
Stayed in Oct 2024
Travel with friends
4 review
3.7/5
Posted on Nov 3, 2024
We came in with high expectations for the hotel. Unfortunately, it did not meet our expectations. Service-wise, we have to commend the staff. They were incredibly accommodating and kind to us throughout the stay. However, the hotel is not well-maintained. The room was small (It does not look like the pictures), the corridor was incredibly dim (not in an aesthetic way), and the floor/furniture was cracked/old. The location is also not very ideal- I have stayed in 永庆坊 before. Please know that 永庆坊 is not a very convenient location to begin with and even though 永庆坊 is quite a new area, the streets surrounding the area are old and the roads are bumpy and not the best to drag your luggage on. But for this hotel, it was particularly far from the train (the 2 nearest are 长寿路 and 如意坊). Luckily, this hotel is surrounded by good food stores (Do try the 喜势点 next door- they make great dimsum). The breakfast for this hotel was really good though- do try the 米线 station. Overall, the staff were great but the building was not well-maintained and the location is inconvenient.
Response from Property: Dear guests, I am very sorry to bring you a bad experience, thank you for your feedback, we will implement improvements, strive to do better, look forward to your next visit!
Mikhael Pei
Leisurely Double Bed Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Thank you for friendly staff to allow a wonderful stay. Helpful and attention to our needs. Close to places of interest. Convenient.
Guest User
Executive Room (Double bed)
Stayed in Oct 2024
Couples
17 review
4.5/5
Great
Posted on Oct 15, 2024
Hotel located in a convenient location. Late night, you can still find some food outlets near hotel to fill in your hunger or supper. The room is clean and the hotel staff are very friendly and professional. Booked into a room with smoking smell and we requested for cleaning but they changed us into another non-smoking room. Unlimited complementary bottle mineral water located outside lift for guests.
Curious Traveller
Leisurely Double Bed Room
Stayed in Mar 2024
Family
34 review
4.2/5
Very Good
Posted on Mar 31, 2024
The location is convenient and there are many shops and restaurants nearby. The lobby and room design looked modern. However cleaning could improve- there were stain ( still wet ) left on the coffee table in the room. The hallway and elevator looked a bit worn. I wish the lights in the room could be brighter. Breakfast had reasonable options and the taste were ok, but the coffee machine didn’t work. the floor in the breakfast room was very slippery- felt like it was oily. Definitely need some serious cleaning.
Service was good from all the staff that we met.
Response from Property: Hello, dear guest! Thank you for your stay and review. Xiaoyi is honored to bring a good time to your trip. Your approval is very important to Xiaoyi. We will go the extra mile to make our stay even better for all our guests. Thank you again for your support and encouragement. Sincerely look forward to your coming home often. Wish you a happy life!
ZengHenry
Leisure Delight Double Bed Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 12, 2024
Love the environment! Nice little hotel to spend couple days.