Novotel Ha Long Bay Hotel Reviews

I stayed at this hotel because I am familiar with Novotel in Jakarta, Indonesia. I got a 10% discount by using Trip Coins. I really enjoy es my stay at Novotel Ha Long Bay. 1. The room is extremely spacious. I would say that 3 people moving around would be no problem at all. The bed is also large. 2. The amenities are superb, I got all I need and some of those are eco-friendly items. 3. Not only the bedroom, the bathroom is spacious too. Wow! 4. The staffs are humble and understanding. At first I requested a late checkout until 12.30, yet I changed it to 13.00 because I just got back from my friend’s wedding. Furthermore, they always helping me order Main Linh taxi. 5. Squeaky clean!!! I love clean property!!! Unfortunately, there is no bidet. Indonesians use bidet daily. There is no option a of Halal food, yet it is okay, that is just common in Vietnam. Overall, my experience was impressive to the point I even take photos for the purpose of reviewing how good this hotel was.

Stayed here for 3 nights,nice spacious clean rooms. Bathroom products where good quality and smelled really nice. Don't recommended sea facing rooms due to noise and light from a large night club on the beach. Close to a few places to eat and walking distance to the wharf where to boat trios go from and more restaurants.

We went off season - February and it seemed like we were the only ones in the hotel. The staff were few and young so service was ok but considering so few people we had to hunt down staff for food and drinks.

Good experience near to the market and beach area

Very good breakfast and the rooms were spacious. Good value for money

Overall are good

A cool experience. Recommended.

Any things hotels pay moneys .pay expensive but feeling normal . View normal . Don’t amazing

The room is very big with a terrace There are many restaurants and seafood restaurants near the hotel. Easy access to nearby sun-world attractions Only it was too noisy at night. The music played by the beach bar in the distance was too loud. Hotel staff are not very friendly and have no sense of intimacy

The hotel is close to the night market and the beach bar. The location is very convenient. However, the disadvantage is that the music in the nightclub is very loud at night and can be heard in the room. If you need a quiet environment, I do not recommend this place. The hotel's bathroom facilities need to be improved, as are the flowers and shower heads. Malfunction, the shower head is finished and cannot be used.

The room meets standard standards but the furniture and amenities are a bit old

The device is very old and boring. Most boring in Ha Long. I won't go back again

It was so noisy at night that I couldn’t sleep well. It was noisy until around 1 a.m. and there was music playing in the square.

The 24/12 Christmas night buffet service is too poor compared to the price and standards of a 4.5* hotel. The food is nothing special, most of the prepared dishes are salty. The bread, cold meat, and sausage counters are all gone?? Neither does drinking water. Very disappointed when using the holiday buffet service here when there is not a single point of satisfaction with the menu and food quality.