Mercure Harbin Central Street Sophia Church Guest Reviews
4.8/5
Excellent
3414 review
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Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(3414)
Positive reviews(3396)
Reviews with photos/video(779)
Great location(1073)
Convenient location(581)
Awesome amenities(409)
Friendly front desk staff(334)
Delicious breakfast(276)
Easy to get around(248)
Would stay again(145)
Excellent afternoon tea(17)
Negative reviews(18)
Guest User
Honorable Double Bed Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Nothing wrong with the hotel. Do be aware that ******* people likes to smoke in the hall way and elevator. People also have poor etiquette in the breakfast buffet area with regards to cutting in line and watching video with their phone on speaker.
Response from Property: It must have been looking back five hundred times in the past life, so that Xiaomei could meet you at the moment when you were in full bloom, as if you were meeting the inevitable fate in the dark, and everything was just right. Xiaomei is willing to accompany you on your travels, and we will see you next time!
hisensesun
Deluxe Room (2 beds)
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Nice location and great service as well!
Guest User
Honorable Double Bed Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Service is 5 stars. Room is clean. Breakfast is plenty choices. Best value hotel and highly recommended.
Response from Property: Every encounter in life is a great fate. Thank you very much for your support. I hope that Mercure will spend a wonderful time with you in the future journey!
Guest User
Standard Room (2 beds)
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 16, 2024
Comfortable hotel in a great location. A stone’s throw from the saint sophia cathedral and central walking street. Staff from the hotel were extremely helpful and gave great food recommendations for the area. Will definitely return again!
Response from Property: Your smile makes me happy, your smile is the driving force of our work, and your satisfaction is the success of my career.
Goh
Standard Double Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Location is great. Walking distance to Sophia Church and Central Street. Lots of eating places nearby and easy for Didi too.
Guest User
Standard Double Room
Stayed in Oct 2024
Couples
2 review
4.5/5
Great
Posted on Nov 10, 2024
I love the location of the Hotel
And the Room is Clean❤️
Kuok
Deluxe Double Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 7, 2024
I highly recommend this Hotel. The front desk service is excellent. Informative and helpful. They are so kind to give away daily "supper". Upon check out, they give away little pack of gift as well. So thoughtful.
The location is excellent, walking distance to St Sophia, shopping malls, Zhongshan main street and the SongHua River.
Room is so pretty, colour theme is so soothing to the eyes, bed were superbly comfy, room is very clean. The toilet has a dyson hair dryer!
Highly recommend Mercure St Sophia to travellers, you gonna love it!
Nina Thailand
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
27 review
4.0/5
Very Good
Posted on Apr 18, 2024
The second night stay was much ok. The staff service today from different team was much better than the first day experience. 😁
Response from Property: Dear host, thank you for your feedback and suggestions to Xiaomei, let Xiaomei know her shortcomings, and I am very sorry for the unpleasantness it has caused you. I look forward to your next stay, and Xiaomei will give you a try. Satisfactory stay experience.
Sabine from Germany
Standard Double Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 9, 2024
I spent two wonderful days wandering around Harbin, enjoying the atmosphere, the Russian architecture and the north-east Chinese food. The Mercure Hotel was the perfect base for me. Excellent room and breakfast, very friendly staff, close to all the main sights. Highly recommended.
Dr. Zou
Deluxe Double Room
Stayed in May 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 22, 2024
Great location with Impeccable service, also the price performance is very good.
Taishan Lau
Standard Double Room
Stayed in Feb 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Reception and breakfast services staff are extremely helpful. Room is clean and nicely setup. Breakfast is good and enough of choices. Highly recommend.
Bakewell
Standard Room (2 beds)
Stayed in Jul 2023
Travel with friends
4 review
4.2/5
Very Good
Posted on Jul 17, 2023
I was staying in Harbin as part of a wandering holiday, I chose this hotel due to its proximity to St Sophia. I came to Harbin in search of good Russian food and we not disappointed, although the Russian BBQ proved to be the best of our selection. Access to cars via the Didi app was fairly easy, but the oneway system meant that we sometimes had a ten minute wait.
The staff were kind and helpful and we had plenty of instant coffee provided to keep us going. Our only critism was the limited size of the breakfast room and the limited nature of quality offerings.
Response from Property: Wow, Xiaomei is going to be shy after seeing the praise from the little master~ Xiaomei's surrounding business district has convenient transportation, the best and latest supporting facilities, and Xiaomei's warm and considerate service, I think this little master Will continue to choose us in the future. Come here, don't miss it!
Janna Maglinao
Deluxe Room (2 beds)
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 19, 2024
High-quality facilities and services! Checking-in was quick and easy. My room was clean and spacious. They also provide warm snacks every night and Modern Ice Cream. Breakfast buffet served food of good quality and had both Eastern and Western choices. Lastly, when it comes to accessibility, it's close to bus stops, train stations, and attractions. I slept well & definitely enjoyed my stay!
Guest User
Deluxe Double Room
Stayed in Dec 2023
Family
1 review
4.7/5
Amazing
Posted on Jan 31, 2024
The room was very clean and comfortable. The location was great as it was within walking distance to Central Street and Sophia Church. Service was excellent, the staff were very helpful and responded very quickly. There was free minibar and also dessert every night. Free ice cream was a nice touch too. We were also given some gifts when we checked out which was very thoughtful. My son found the heated toilet seat helpful in the cold weather. Overall an excellent stay and we will stay there again if we return to Harbin. .
Guest User
Deluxe Room (2 beds)
Stayed in Dec 2023
Family
11 review
4.7/5
Amazing
Posted on Dec 27, 2023
Must stay hotel in Harbin! They have a welcome pack when arrived at check-in and a gift pack at check-out, also free ice popsicle, wine and night snack. Centrally located and close to the main shopping street, 10-15mins walk to the subway.