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Stayed here for one night recently while in town for a marching band competition. The location is very convenient for getting to The Dome at America's Center and very convenient to get back on the expressway to head back to Illinois so the location is a plus. There is nothing particularly ”bad” about the hotel but it just is in need of updating. The rooms are very dated from the carpet to the doors to the furniture. The popcorn ceilings are the biggest indicator that things have not been updated in a long time. Beds are old and noisy. Hilton would be wise to start doing a hard goods refurbishment in each room and bring in fresh carpet, paint, furniture, and countertops. Having said that, the on-site parking was inexpensive and convenient and the breakfast area in the lower level of the hotel was the largest seating area I've seen at a Hilton property so that was nice. Update the rooms and this Hampton could be quite a gem.

It rained on the day we went, the rain stopped and there was a rainbow near the arch. It can be seen in the hotel room. The accommodation is good and the service is also very good. There are restaurants, supermarkets, pharmacies and side doors within 200 meters. Arches and the old court, you can take the subway in ten minutes, it is the subway, don't follow the Google map on the road lost ~ strongly recommend the sushi love on the main road, there is a 20-knife buffet, very good and delicious, right, Please bring your own slippers and toothbrush toothpaste. Many foreign hotels do not provide ~

We needed a place to stay by the airport and this worked out great. The staff was very friendly and helpful. Our room was clean and comfortable. The pillows were down, which was nice to sleep on. And of course, the cookies were deliciously gooey and warm! The front desk staff suggested picking up IMO’s pizza for dinner and it was yummy. Thanks! We would stay here again.

My husband and I spent the night here before a very early (5:30 am) flight the following morning. We are so glad that we did as we received a light coating of ice that night which would have made the trip from our house very treacherous. We found the room to be clean and spacious. Even though it was only a mile from the airport, it was very quiet. My grandson came in with me and the front desk offered him a candy bar which made him happy. I also swam in the heated pool which was at very comfortable temperature. The free shuttle runs 24 hours a day and we were able to get on the 4 am shuttle. All in all, we enjoyed our stay and would not hesitate to stay here again!

If this hotel is representative of what Marriott is doing with Westin's, the Westin brand is deteriorating. Plastic cups in the rooms like a Best Western. Quattro restaurant is poor; asked for glasses for wine and one glass was very dirty. Quattro delivered our dinner to the wrong room; when we got the dinner it was not what we ordered. Thermostat in room was 'dead'; if not fixed management would make us move everything to a different room at 8:30 pm. Maintenance found that when the filters were changed the thermostat was not turned on! And the guest had to discover the thermostat was not working. Westin still has comfortable beds. Fortunately the valet and front desk people were good--although the staffing is very thin until 7am when the nightshift ends! Do not recommend and will avoid Westins in the future.

We stayed here over the weekend to celebrate our wedding anniversary. The hotel and grounds are phenomenal. I highly suggest paying the couple dollars extra for valet parking- saves TONS of walking and time! The valet staff were very professional and accommodating. Upon arrival, (it was very late at night) we arrived and pulled up to the hotel- valet immediately came out and offered to assist; I asked for general hotel parking and was kindly directed toward the area- upon arrival to that area (not really close to the entrance- general parking lot is like $35/day)- we chose to return to front door valet for $40.... Parking is overall expensive. But, we were assisted in unloading our car and immediately taken to our reserved room. Hotel is very impressive, the lobby is beautiful- and the property is rich with history (former actual station); the room was nice, very clean, and quiet- despite the multiple wedding events occurring over the weekend. There are many restaurant and food service/delivery options available. The staff was the BEST! The grounds included hourly light shows over pier/Koi fish pond; Landry Seafood onsite, along with- Ferris wheel (my kids loved), putt-putt golf, small slide/park area... It was really a great experience to stay here. The hotel is beautiful, clean, and has multiple on-site entertainment options (along with an aquarium)- minutes SAFE walk to multiple major attractions. Bed was incredibly comfortable. We stayed long enough to need extra towels- I notified/requested the front desk for additional, and they were delivered to our room within 10 minutes. Upon arrival, we were unable to locate the TV remote- called the front desk and was immediately delivered a new remote for the TV. We did not have any major issues, but even our minor needs were met with utmost speed. I highly recommend this hotel for family and couples.

The location was great if you are attending an event at the soccer stadium, Union Station or the Enterprise Center. Easy to walk to all those locations. This property was easy to get to off the freeway and has on-site parking ($10/day). Hotel has been updated and was very nice. Beds were comfortable and the room was very clean. No free breakfast in the morning, but you can purchase food and coffee there. I would stay there again when going to downtown St. Louis.

The hotel is convenient for parking. You can enter and exit the parking lot with your room card. There is a microwave oven and a laundry room on the third floor of the hotel. There is a supermarket next to the hotel, which makes life convenient. The bed in the twin room is narrow and not suitable for four people.

This is the worst hotel experience I have ever had. There is no available breakfast as advertised. There is no restaurant as advertised; there is a printed menu in the bar but it was not serving. One of the reasons I was staying was for the breakfast as part of my IHG rewards perks. I was promised points for the lack of breakfast but was not given any. Looking at past reviews, breakfast has been gone for a long time despite the advertisement of it. Additionally, the parking garage instruction email gave the incorrect parking garage, which cost me money to exit to park in the correct one. The access to the correct parking garage was confusing. An address is not even given, just turning instructions, and access is via a bank lobby. There was no upgrade or perk given to Diamond members. In fact, this was so blatantly disregarded that I have no idea why anyone would spend big with loyalty at IHG. I was not allowed late check out, even by 30 minutes. I’ve never had such lack of accommodation when I told them I might run late. In fact, the evening staff told me “check out at 12 would be fine, but confirm with the morning staff” and the morning staff didn’t allow a minute past 11. The front desk had a single person working it which caused long lines at the desk. I was not offered any solution or refund for their errant instructions on the parking garage. The phone in the room did not work. Overall, what should’ve been a relaxing stay ended up with chaos. I should’ve read more reviews before booking. I still never got any of the points promised for the lack of breakfast but I am done dealing with this nightmare hotel.

The room is very clean, the space is large, close to the University of St. Louis, near St. Louis, this hotel accounts for the top1 of Ctrip's best-selling hotel. After staying, it is indeed worthy of the name!