Atour Hotel Ancient City Pedestrian Street Kashgar Reviews
Atour Hotel Ancient City Pedestrian Street Kashgar
Tiansheng building, 65 Renmin West Road, Kashi City, Xinjiang Province, Kashgar, Xinjiang, ChinaView Hotel Details
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Atour Hotel Ancient City Pedestrian Street Kashgar Guest Reviews
4.8/5
Excellent
3122 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3122)
Positive reviews(3093)
Reviews with photos/video(308)
Friendly front desk staff(332)
Delicious breakfast(294)
Convenient parking(169)
Awesome amenities(162)
Near shopping area(88)
Convenient for shopping(80)
Would stay again(79)
Has rooms for families(9)
Negative reviews(29)
Anonymous User
Superior Double Room
Stayed in Sep 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Superb location near food, shopping and ancient city. Excellent facilities and comes with very well equipped laundry room. Check-in and check out was fast and efficient. 依诺 and 悦琳at front desk was very helpful during check out process.
Response from Property: Thank you very much for being so sure! Satisfaction is just the starting point, and the goal is to surprise you every time you stay. Atour Hotel is a humanistic hotel with the theme of photography and reading, the hotel provides you with 24-hour laundry room - dust, gym - sweat, the fourth floor of the book bar with thousands of volumes of books - Zhuju only wishes you to have a more comfortable stay experience, Atour fresh, simple, quiet style won the majority of friends. Duoer looks forward to welcoming you to Atour Hotel Kashgar Ancient City Pedestrian Street again
Guest User
Jimu Twin Room
Stayed in Aug 2024
Couples
39 review
4.5/5
Great
Posted on Aug 15, 2024
Hotel has a good location for exploring western part of old city. Breakfast was nice especially if you starve for good coffee in the morning. Room bright and airy. Good sleep.
Sutida B
Executive Queen Room
Stayed in Jul 2024
Family
9 review
4.2/5
Very Good
Posted on Aug 5, 2024
Excellent location. Good breakfast. Spacious room, 2nd night of stay I got problem with the air con, they send the security guy who didn’t fix the problem anyway, it was hot 🥵
Anonymous User
Superior Double Room
Stayed in Jun 2024
Solo travelers
60 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Superb location, opposite the Old Town. Room spacious, modern and clean. Air conditioning works (not always a given). Breakfast selection bit limited, but fine. Enthusiastic service. Highly recommended.
Response from Property: Dear Duoyou, Atour Hotel is a humanistic hotel with the theme of reading and local photography. You should feel the cultural and artistic atmosphere that is different from other hotels. Care, consideration, care and warmth are the characteristics of every Atour person. Give me the most sincere gift. Duoer's bedding products use Plant's century-old bedding products, which have been praised by many customers. Duoer Gym and laundry room are open 24 hours. Atour has become the largest mobile library in the country besides Xinhua Bookstore. Our Bamboo House is open 24 hours a day for free and can be returned to other places~ I hope it can bring you more surprises and touches next time, Duo Xiao Er Looking forward to your visit again!
KariR
Executive 2-bed Room
Stayed in May 2024
Travel with friends
2 review
4.5/5
Great
Posted on May 29, 2024
Excellent clean hotel just by old town. I dont need all the fancy hotel services, just clean quite place, friendly staff and just across the old town of Kashgar
Response from Property: The hotel's reply: Dear Duoyou, Atour Hotel is a humanistic hotel with the theme of reading and local photography. You should feel the cultural and artistic atmosphere that is different from other hotels. Care, consideration, care and warmth are the characteristics of every hotel. The most sincere gift from a Yaduo person. Duoer bedding adopts Plant's century-old bedding, which has been praised by many customers. Duoer gym and laundry room are open 24 hours. Atour has become the largest mobile library in the country in addition to Xinhua Bookstore. Our Bamboo House is open 24 hours a day for free and can be returned to other places~ I hope it can bring you more surprises and touches next time, Duo Xiao Er Looking forward to your visit again!
kaneyunzhang
Superior Double Room
Stayed in Oct 2024
Solo travelers
47 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The first time I came to Kashgar, I stayed again. I like Yaduo the most and met two kind and friendly brothers and sisters at the front desk, Maolan and Linxi. I didn’t know where to go when I came to Xinjiang for the first time. As a result, they gave me a pre-edited map of the ancient city and check-in points [poor]. After visiting the ancient city, I wanted to experience the countryside on the last day. I didn’t know where to go. As a result, I asked the front desk if they could take me there. They agreed without hesitation to take me to the rural bazaar in Kashgar and took me to eat Xinjiang baked buns [color], and the cattle and sheep bazaar was particularly fun, which was worth experiencing in the rural bazaar. Finally, we came back to Kashgar and went to the Xiangfei Garden. There were so many pigeons, and the pigeons were fatter than one another [snickering][snickering] I took a lot of photos. I wanted to buy a Hetian jade. The brother and sister said they would take me there, and they bargained for me. Finally, I bought five Hetian jade bracelets. Thanks to Maolan and Linxi. Next time I bring friends here, I will ask them. They are really friendly. Yueyi at the front desk is also very enthusiastic and professional every time I meet her. It feels good. Next time I come, I will stay at Atour Hotel on Kashgar Ancient City Pedestrian Street [Rose][Rose][Beer][Beer]
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Kongpalaziyiya
Executive Queen Room
Stayed in Oct 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 11, 2024
First of all, the location of the hotel is really great. After crossing the road, it takes 3 minutes to walk to the west city of Kashgar Ancient City.
The hotel also provides a lot of conveniences for family travel. Many Kashgar hotels do not have barrier-free access, but this one does, which is convenient for us to push the baby stroller in and out.
I have basically not bought drinking water in the past few days. There are always 4 bottles in the room, and the front desk will also deliver water when checking in and out.
I like the laundry room, which provides disinfection, laundry detergent, softener, etc. There are a total of 8 machines for washing and drying clothes, which really helped us relieve the pressure of not having enough clothes to wear.
The child is very picky about food. We basically order some takeout every day, so that the child can eat in the hotel and then go out to shop enough. The security guard will let the robot deliver the takeout upstairs. It feels pretty cute when the door is opened.
I like the room service staff. We did order more takeout one day, and they helped us clean twice a day.
I like the hotel staff. They will greet us warmly and provide us with help when they see us, even if I say it’s okay and I can do it myself.
Overall, I think the cost performance is really high. It is a very pleasant experience. It is recommended for people who come to Kashgar to visit the ancient city!
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(˵¯͒〰¯͒˵)xiaokouchangkai
Executive 2-bed Room
Stayed in Oct 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The western part of Kashgar Old Town is romantic and literary. It is really suitable for feeling the atmosphere and relaxing on holidays.
I am very satisfied with the service attitude of Atour Hotel. I hope it will always be the same in the future ( ´͈ ᵕ `͈ )◞♡( ´͈ ᵕ `͈ )◞♡
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Response from Property: Dear guest, thank you for your comments and support to our hotel. We are glad to hear that you are very satisfied with our services and facilities. We have been committed to providing the best accommodation experience for every guest, and your satisfaction is our greatest motivation. We will continue to provide every guest with high-quality services and comfortable accommodation. We look forward to your visit again and we will serve you wholeheartedly. Thank you again for your support and praise
Nancy
Executive Queen Room
Stayed in Oct 2024
Couples
16 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Atour Hotel provides a very comfortable accommodation experience. The room is clean and tidy, and the layout is warm and elegant. The bedding is soft and comfortable, allowing people to have a good night's sleep. The service is even more considerate and thoughtful, and the staff is warm and friendly. The hotel facilities are complete and there is a delicious breakfast. The location is also very convenient and the surrounding environment is quiet. I highly recommend Atour and it is worth staying again.
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Guest User
Executive Queen Room
Stayed in Oct 2024
Family
26 review
5.0/5
Outstanding
Posted on Oct 2, 2024
We arrived very late, and the front desk helped to upgrade the room for free. The hotel is very clean and the bedding is very comfortable, great! If I have the opportunity to come to Kashgar again in the future, I will choose Atour!
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Huangxiaohuang
Executive Queen Room
Stayed in Sep 2024
Couples
50 review
4.5/5
Great
Posted on Oct 1, 2024
I give 5 points for the service. The security lady came to help me with the luggage. I was a little embarrassed because I was taller and stronger than her. I told her not to help me, but she insisted on helping me.
Facilities are defective
Facilities: The sliding door of the bathroom is easy to pinch my husband's hand and made it bleed. And the exhaust fan is broken. The hotel robot is really not easy to use. I was waiting for the elevator, and it was waiting for the elevator too. As a result, it was stuck at the elevator entrance and couldn't get in. It blocked the door and I couldn't get in either. The elevator alarm sounded. I was so impressed... I had to wait for the elevator next to it.
The number of breakfast varieties is OK, and the taste is just average quality.
You can see part of the ancient city from the window. It is very convenient to go to the ancient city and Han Bazaar. It's not far to walk. Next to it is the commercial mall. There is a post every 30 meters. There are sufficient police forces and a sense of security.
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Response from Property: Thank you very much for your affirmation! Satisfaction is just the starting point, and the goal is to surprise you every time you stay. Atour Hotel is a humanistic hotel with photography and reading as its theme. The hotel provides you with a 24-hour laundry room - dust removal, a gym - sweat removal, and a book bar on the fourth floor - Bamboo House with thousands of books. I hope you will have a more comfortable stay. Atour's fresh, simple and quiet style is deeply loved by many friends. Duoer looks forward to your visit to Atour Hotel on Kashgar Ancient City Pedestrian Street again
Tongruolan
Superior Double Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The room was very nice and clean every day. I like the washing machine and dryer of Atour Hotel the most, which solved our travel troubles! The hotel staff was awesome. The security guard helped us park and move the car. It was funny that we left the car keys when we checked out on the last day! The hotel lady spent an hour and a half to deliver the keys to us! I'm really sorry! It was still drizzling, and she drove a long distance to deliver the keys to us!
The service of this price hotel is different, and the location is also very good. The ancient city is just across the street.
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Guest User
Executive 2-bed Room
Stayed in Sep 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The hotel is very good, the breakfast is rich, the location is very good, close to the old town, and convenient for travel. The front desk service is warm and thoughtful. Receptionist Yuelin took the initiative to lend us her own umbrella and greeted us warmly. Thank you very much.
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Lujiaxin
Superior Room (2 beds)
Stayed in Sep 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Very good hotel🏨, the room is OK, the hygiene is good, and the hotel supplies are also good!
Special praise for the front desk lady~ She helped us upgrade the room for free, the service is very good
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QingtianwawaCharlotte
Jimu Family Twin Room
Stayed in Sep 2024
Family
20 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The hotel is great. This is our second time staying at Atour. It is very close to the ancient city. The room is clean, tidy and comfortable. The little sister Yinuo at the front desk is kind and nice. Seeing that we were with the elderly, she also gave us breakfast. The breakfast was rich and delicious. We will stay here again when we get off the bus to Kashgar.
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation! Satisfaction is just the starting point, and the goal is to surprise you every time you stay. Atour Hotel is a humanistic hotel with photography and reading as its theme. The hotel provides you with a 24-hour laundry room - dust removal, a gym - sweat removal, and a book bar on the fourth floor - Bamboo House with thousands of books. I hope you will have a more comfortable stay experience. Atour's fresh, simple and quiet style is deeply loved by many Atour friends. Duoer looks forward to your visit to Atour Hotel on Kashgar Ancient City Pedestrian Street again!