Hotels near Retro City in Lisbon

We got a private room there cause we wanted our own space. Looked decent in the photos. When we arrived the room was quite dirty. Dirt on the walls, toothpaste around the sink and the towels we got had brown stains in it. We did not experience the privateness of our room because the bedroom door has a 2cm gap underneath it so all the stamps on the wooden floor and all the people coming and going (which was alot) along with the maintenace room next door felt like they were in our room. Alot of other smaller things like malfunction noises in the ventilation and very poor quality in the bed. “Breakfast included” was white bread, jam and coffee. BIGGEST PROBLEM is that the bathroom has alot of black mold in it. For example all around the shower and the shower glass and around the sink. After two nights we contacted the staff and told them about all these things listed above and we wanted to move out of that room and go somewhere else. So they told us that I had to send an email which would be forwarded to their supervisor, which I did. I checked upon them multiple times with calls, emails and direct conversation. Their supervisor, who was not there, would contact me which he never did. I am well aware this is not a 5 star accomodation but this is not ok in any accomodation that you pay for. I’ve been all around the world staying in allkinds of accomodations but this was my worst experience. Not only because of the room situation but because of the staffmembers who didnt even try to make things better by for example clean the room, offer us new towels offer us new bedroom. We paid 156€/night there. When the client points out things that are poor and could easily be fixed, just fix it and at least try to make them happy. WOT Lisbon Patio … Do better !

This building is definitely in a noisier and more populated area of Lisbon, but the building felt safe, and the Metro is a couple of blocks away, which is so handy. They also provide coffee and tea, and the A\C was a huge plus. The room is small, but who is spending time hanging out there? Not me. The bed is super comfortable and we were able to check in early. The breakfast was good, although the staff seemed a little gruff. The views were fantastic.

It’s been a long time since I was last in a youth hostel, and as a now 45 year old man there is probably a reason for this. Arriving late on the Tuesday night with fond memories of dorm parties and tequila slammers, I was greeted by what I initially thought was captain Jack Sparrow, but who actually transpired to be a very friendly chap who helped us to navigate the intricacies of the main entrance. Door buzzed, suitcases lifted up the stairs and ugh who let mum and dad in looks absorbed, we were handed our keys by a lovely member of the team alongside vouchers for two free shots. Enthusiastically we were informed that the bar was open until 1am that night, although we had missed the pub crawl for the evening. I’m flattered I guess, however we decided to give the shots a miss in favour of a nice sleep. Yup, Father Time catches up with us all… We had a private double with a shared bathroom, and although very small it was comfortable enough. The pillow has perhaps seen better days, but the A/C was a life saver! Spending the days walking around town and doing some gentle exploring, the nights were largely spent for myself at least in the bar area downstairs. It’s a small but perfectly functional area, and in all honesty wasn’t the screaming mess of teenagers away from home for the first time that I had been expecting. At 3 euros a pint I was certainly very happy to sit and read whilst various cool young things did their thing in the background. Declining participation in the pub crawl for a second time, I was tempted with the tapas tasting but plans for the night changed due to friends arriving a day early and diner reservations being made. From a comfort point of view, our bathroom was shared between three double rooms I believe on the third floor, and this was never an issue. I attribute this to the fact that we were likely on very different schedules with us going out for the day and back for the night, as opposed to the perhaps more night based activities of our fellow residents. Bedroom like I said small, but hey, who cares, we weren’t here to sit in a room all day. The breakfast was absolutely fine, and for 5 euros a day you really cannot complain. All in all very happy with my stay, though peeking into an open dorm room one day my god I wouldn’t have survived the week unless you could take 25 years off me! Good job though overall Sant Jordi, and I’d certainly consider staying again - safe, friendly and somewhere I’m sure 20 year old me would have had a blast!

Fantastic apartment. I was on a solo trip but this would be perfect for friends, family couples or business. Fully serviced with a fridge, oven, kitchen ware etc. great shower pressure. Comfortable bed/pillows. Had a small issue checking in as it’s an electronic checking, but there’s a phone available and they sent someone over straight away to help. Great service. The only criticism which is such a minor detail, was that I could smell the food being cooked in the apartment next door. Otherwise can’t fault the place! Aparantly they have 18 locations in Portugal or Lisbon, so I will defo be using the apartments again!!

Definitely worth the money! Although the studio is not located in the city center, you can easily reach most of the famous sightseeing either by foot or by public transport or Bolt/Uber/taxi. The service is great, and the facilities are amazing! There is a museum close by which is about puppets, and I enjoyed it a lot. There is also a small restaurant nearby called El rey d Carlos, if you stay here please do try the octopus rice (which is only €9) and the dessert there, you won't regret it!

Room was clean, have both towels and hand towels, changed every day with clean ones. Pillows were good. To use room safe must pay deposit plus 2 euros/day. Has room phone but no phone directory, so unable to phone housekeeping or reception. Had to go down to reception to complain about the choked sink (wash basin): Sink choked, flowing very slowly, waste water accumulated took long time to drain away. However nothing done. Complained in the morning and in the afternoon about the choked sink and unable to use the room phone since no directory. Reception staff in the afternoon did not take note about the choked sink. He said hotel does not give housekeeping phone number to guests. I said that I want to complain to the manager. He said that he had passed on many complaints to his manager, though his manager said “yes, yes” but he saw no change, including the fact that room phone has no directory to call reception or housekeeping. (When we returned 11 days later, there was still no phone directory in our hotel room.) The following morning I told the reception staff that the sink was still choked. He was surprised and he went to our room to see the sink. After seeing that the sink was choked, he assured me that the sink would be cleared. Sure enough, when we returned to the hotel in the evening, the c hoked sink was cleared. Has to climb 6 steps to reach lift/elevator. This can be a problem for older folks with heavy luggage. On our return stay, the room was much smaller. Could not close door of shower room when standing in front of wash basin. Mini fridge did not work and none available for replacement. Toiletry tray in shower area was missing. Not enough space to stand for showering, making it impossible to have a proper shower. Holder for shower nozzle too loose, could not stay in position except when hose was pressed against the wall.

Lovely and close to the airport, a late check-in, staff were delightful, she even came to my room to help me with the wndow, the handle was broken so it would not close properly. Toilet, seat was loose... Nice room, but a bit of road noise with open window. Breakfast was great and at €9.50 very reasonable, good selection and even a fresh orange squeezing machine. If you have an early morning flight, seriously consider this place. No stress about 10am checkout 👍

The staff is wonderful, i came with my 2 kids, and we had 3 single beds. Beds are comfortable. The bathroom size is correct, not too small, and not too big. The room was cleaned every day. The breakfast bufet is very nice and complete. Thanks again to the staff who are very helpful and kind. The walk to the beach is 5 min, the beach is very nice. I definitely recommend this hotel.

Got relocated to this hotel after our chosen one was no longer available. Very underwhelmed by it. Staff were friendly but there was a lack of customer service skills. Food was ok for buffet food. Plenty of choice. Pool area was dangerous lots of broken and uprooted tiles and slabs.one of our party tripped on one and was lucky not to end up in cracking their head open meant to the pool. Kids pool closed off with bits hanging from it. Towels were put out on sunbeds (only around 40 ) for a hotel that has 8 floors and then not used til early afternoon when the sun hits the pool. Meant we had to sit on The broken tiles . Bath was mouldy and toilets didn’t flush very well. If you get the back of hotel expect to see people weeing against cars , dogs barking and bin men early every morning. Hotel is in a windy area so make sure you don’t get hit by a flying umbrella like several guests were during our stay. Would think they would have sorted this problem out with the amount of times people were hit by them. Also beware of the buckets In Reception that were there for our whole duration without anything being done to rectify the problem. Don’t come here with high expectations

Pictures on the website are from the new building and be aware that once you arrive you can get one of the old rooms (which are dirty with old furniture and insects) that belongs to the next building which is the Estrella Dos Santos PENSION , and they will charge you the same amount as you stayed in a hotel ($232 for two nights) . They put us in a terrible dirty , very tiny room with no view (there was a wall ). We paid for triple room but because they needed to removed/clean an smashed spider from the dirty wall and some stained/dirty sheets from the room they give us a doble room ”while we wait ” (in the same building Pension) the manager said that we will stay there for our whole stay and charged us for a triple room when we stayed in an awful double room. We chose this place for the reviews -8.5 stars (! ) , for the ”laundry service” and the for 17 minutes walk to Saint George Castle, once you are there they say that there is no laundry service and we have to walk almost half hour to get to the Castle and to the CENTER. We felt very foolish. This is the first time that we had a terrible experience thanks to the very poor skills of a manager who treated us like they were doing us a favor. Unfortunately, we couldn't cancel this reservation because we paid when we arrived at the reception area which was very nicely decorated, after this, they sent us to the next building which is connected with the new building. And of course the manager didn't want to refund us at least with the difference for the price of the triple room with a double. I do not recommend this place. Pictures can show themselves