Hotels near Kensington Gardens in London

Overall a good hotel with friendly staff that are attentive to your needs and a well trained attitude. Rooms are small but very clean and in a good location, only fault could be the lifts during my stay being a bit hap hazard.

The morning after our first night my friend and I noticed a bug crawling on one of the beds, we continued our investigation and noticed DOZENS of those crawling all over the twin beds we just spent the night in. We were exhausted the night before after coming back to hotel late and after having shower just jumped straight into beds - who would have thought we weren’t they only ones spending night in those beds! Quick research after our findings and we realised that those were BEDBUGS! Never in my life had I come across anything like this before, not even after being a student and staying at questionable hostels! We reported this to the reception and were offered another room. We didn’t move immediately in the morning and made an agreement that we would move in the evening when we would be back to the hotel. Coming back in the evening and reporting to the reception for a new room, we found one of the evening staff being rude to us and questioning if the bedbugs were from their hotel (like what?!?!?!?). Simple, we said, because we had photo and video evidence of bedbugs crawling all over the beds, we said! This quickly ended her argument with us. We then moved to our new room, where there was no obvious evidence of bedbug infestation, however being a reportedly new room, we found hair all over the floor in the bathroom of that allegedly “cleaned” new room. Unfortunately, being an extremely sensitive to cleanness person and following the events of the previous night, I decided to leave early and not spent another night in this disgusting hotel. My friend, who had a flight early next morning however had no chance and spend a little longer and left at 04am. The evening I decided to leave I started coming out in rash, which had only been getting worse ever since. The intensity of the itch is like nothing I’d ever experienced before - it stops me from sleeping, it drives me absolutely mad, no matter how much I try, one can’t look professional when they have bite marks all over their body, including the face, ears, neck, fingers, hands, forearms - ie areas one can’t cover up - and needing to constantly scratch herself! This obviously has affected my work! And the itch is no better even 6 days later!! In fact, the bite marks are now swollen, causing swelling of my fingers, the scratch marks are now bleeding and I am the most irritated I’ve ever been! Let me emphasise, this is six days later and I genuinely don’t know how much longer I’m yet to suffer! I have obviously filed a complaint and have been contacted by the hotel - they are “kindly” offering to compensate the cost of my medication (as I am now on antihistamines - which don’t work really, as I can’t take the stronger type due to its sedating effect, as I have to continue working and driving; as well as steroid cream) and the cost of my dry cleaning. HOWEVER, despite multiple email exchanges and telephone consultations, they are not planning to refund a 100% of our payment, the argument being

We stayed 3 nights here, first night the rooms were wrong, after going to reception the ignorant woman behind reception was no help. Her male colleague changed the rooms on day 2. All 4 rooms were dumps, not fit for 1 star. Our room in the basement was directly above the tube line, you could hear it travelling every few minutes. Health and safety doesn't exist here. Breakfast is basic, no hot food and the milk was sour and stored in a flask. Everywhere except reception is filthy. The bar was closed for 2 of the 3 days we spent here as the barman did not turn up for work and nobody else was authorised to open the bar including the manager. 10 pounds charge to store your luggage while you wait to get checked in!!! While passing through reception at various times we heard at least 6 people complaining about the rooms they had been allocated. Nothing matches the photos online. Windows unlockable, safes not working, corroded tap in the ”newly refurbished bathroom”, showers blocked. Well over priced for what it is. This place is not a hotel!! Unfortunately 0 stars is not an option.

Room was clean and good. Lots of storage spaces for your stuff. Staff were really nice and humble. And location was really convenient and very close to Paddington station. The only downsides were room service and breakfast. We stayed there for 3 nights and they didn't even clean the room once, even after requesting them to. Instead they gave us bin bag to empty our own garbage bin which felt really weird. The breakfast was sooooo bad. We mostly had breakfasts outside even though we paid for breakfast (included with room booking). I felt they can improve the breakfast for the price we are paying. Even the cheapest hotels have proper English breakfast.

Walls were not clean when we arrived and lots of cobwebs on door surface especially around metal frame. We had to check out at 11 so plenty of time for rooms to be cleaned and turned around. Bedclothes are extremely old and worn. They should be replaced as they look like they were bought and in use since the last century, an old relative is only person who I would imagine has such textiles. Beds were very small so again when was the last time furniture was updated. Bathroom was ok but very old shower. Overall the price vs standard of accommodation does not match up and I would recommend only visiting this hotel as a last resort. With more investment, it could be better as the location is quite good.

Good service, the people at the front desk are very nice. The room was clean and spacious. Convenient to travel, very close to Tesco. The serviced apartments are very well equipped.

I understand that you get what you pay for and we have stayed in an EasyHotel before (the one in Victoria) so we knew what to expect, but it could have been cleaner and better maintained. We stayed in one of the windowless rooms as we were just going to a concert at the Royal Albert hall and leaving straight away in the morning, so we really only needed a bed and a bathroom, so the no window wasn't an issue and made the room cheaper. We also knew that EasyHotels don't usually have tea/coffee facilities and the rooms are very small so there is no drawers/wardrobe etc. which we were fine with as we just wanted a cheap room for one night. My issue was with the fact that the bathroom sink appeared to not have been cleaned properly - there was makeup and hairs in it.. Also one of the walls around the mirror had not been finished painted so was kind of just bare concrete. Next, inside the room, the walls had big dents in them and the wall panels were kind of coming away from the wall which hadn't been fixed.. The walls are also quite thin and I woke up a couple of times in the night to noises coming from other rooms. Lastly it seemed like a child had put the bedding on - we had to put the sheet on ourselves as it had practically just been laid on the bed without being tucked in, there was a hole in the duvet cover, and the mattress was extremely lumpy with a big hole right in the middle meaning we were rolling into each other all night into this dip in the middle haha.. Another thing which bothers me (which is just a cosmetic observation really) is that the rooms are lined with that grey industrial lino you would find in a school corridor or hospital, they could have at least used wood-effect lino - same price but a much nicer, homey vibe. We were only there overnight so just around 9 hours approx. But still these are all issues which could be easily fixed with some proper upkeep. On a positive note the 24 hour check in is great and the staff were very friendly and helpful. The TV in the room worked fine and we had no issues with the shower/toilet etc. Location is also easy walking distance from the Royal Albert Hall.

Lovely hotel room although quite small it was very clean and well decorated the bathroom was particularly nice. There would not be enough room for luggage and two adults however but great if you’re just coming into London for a day out. The bed was a little hard however the room was comfortable with a selection of tea and coffee hairdryer and extra pillows. I’m not sure about other peoples reviews however the room I had on the fifth floor 505 A was lovely. There were two lifts available to get up and down. The water temperature in the bathroom could have been hotter and I don’t like fixed showerhead however it was adequate there were some sachets of shower gels provided but it’s best to bring your own. The window could open if you needed air and there is central heating. The hotel is opposite Hyde Park and very close to Oxford Street shops and also close to Westfield shopping supermall. The bus 94 and +148 run nearby Which take you to London Westfield and up and down Oxford Street the Central line Queensway is also nearby. Queensway has lots of Chinese restaurants if anyone is interested. The hotel is very close to a Waitrose petrol station where you can buy snacks if it’s late. The hotel is situated on a quiet street away from the main road Towels were clean and fluffy TV worked fine with lots of channels to choose from I would stay here again at the price I paid.

Stayed here for 2 nights and it was enjoyable. Though the rooms are pretty small, the beds were super comfortable. It was also in a great location (good restaurants and walkable to Hyde Park). Good service too, they helped us with a missing bag that had to be delivered from the airport so that was very nice.

If you’re a fan of avocado bathroom suites then you’re in luck! Staff are friendly and helpful. Post Duran Duran gig they served us at the bar until we went to bed at 2am… really nice vibe although my room suffered from outside traffic noise.