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The Mosaic Hotel Beverly Hills
4/5101 Reviews

The Mosaic Hotel Beverly Hills

Beverley Hills Beverly Hills|2.78km from Coldwater Canyon Park
We recently visited The Mosaic for a two-night stay. The location of the hotel was excellent, on a quiet street just off Wilshire and a stone's throw from The Peninsula where we had business. Our room itself was fine, and quite reasonably priced by Beverly Hill standards. However, the room was right next to the elevator and directly across from the housekeeping station, which disappointed us considering that the hotel did not seem to be hosting very many guests during our stay. Couldn't we have been assigned a different room? Accordingly, it was noisy outside our room, particularly in the AM with the housekeeping staff doing their thing and the trash pickup outside on Monday morning. Speaking of housekeeping, we did not receive any housekeeping during our stay, and we were never informed that we would not be nor were we asked if we might like to have housekeeping during our stay. In addition, we booked a room rate as part of which we were to receive breakfast, but I don't think the restaurant/bar was even open during most of our visit, a fact that nobody mentioned to us when we checked in. And, we were charged a mandatory ”urban bundle fee” of $30 plus tax per day which was said to include a complimentary welcome drink (which we did not receive) and ”other valued added amenities” to which I have no idea what they are referring to because as far as I can tell we got nothing. And finally, we were charged $50 daily for parking which was neither valet nor was it even secured parking. So, all in all, not a bad place to stay location wise, but I do not like it when a hotel makes promises that they can't keep and doesn't even have the courtesy to tell you about it or apologize for their shortcomings.

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Top rated hotels in Los Angeles

Searching for hotels near Coldwater Canyon Park? Compare room rates and reviews to find your ideal stay.
Petit Ermitage
4.3/561 Reviews
West Hollywood
Pros: - Cute rooftop with pool (tho it's very small so go early or off hours) - Very good breakfast food - very pricey though.. but that's hotels in general - Great location Cons: - BLACK MOLD in bathroom/tub - this was seriously concerning and should be immediately addressed in all rooms. - Outdated rooms in general in desperate need of renovation - it all needs updates, it looks dated and unkept to be honest, and not in a chic way. - Service to the rooms was bad - My room was stocked with all decaf pods and hot chocolate, when I called to ask for caff they said they were out.. they did offer to sell me coffee, but we ended up having to leave to make our dinner.. seems petty but these are the minor details you're paying premium for.. - Service in general was slow. they need more staff. The check-in process was extremely slow and i was put on hold multiple times when calling down to the front desk staff. - The property also really leans into their ”circusy” theme, which I'm all about a bohemian vibe but blasting ”Pure Imagination” at my brunch hour misses the creative mark. It came across as annoying, not thought-provoking. In short, I was excited for a stay at what I recalled was a pretty cute hotel at one point in time, but now it feels like they're cutting corners..
Sixty Beverly Hills
3.7/5104 Reviews
Beverley Hills
The whole is OK, and there is no way to compare with the domestic, it is also the domestic standard.
Hotel del Flores
2.6/5102 Reviews
Beverley Hills
As a woman travelling alone my main concern is safety at night. This hotel has old worn furniture, dirty carpets, non working TV's and rusted bath tubs, but honestly I am never in so I don't really care as the position was favorable for my business trip. SAFETY IS A BIG CONCERN in this hotel. ALL the staff leaves at 8 pm, leaving the hotel completely unguarded all night. In addition, the front door does not lock by itself, the client needs to turn around and manually close it, well you know how many people don't do it right ? This morning I got up for my meeting and there was a homeless man in the lobby. During the night someone tried to violently open my door, I yelled at them and luckily they left. Now there is yelling in the hallway, people knocking on doors and running in the hallway. It should not be allowed that people run a hotel like this. You purchase a room with the expectation of safety, which here is not guaranteed, If you are a woman travelling alone stay away from this place.
The West Hollywood Edition
4.5/569 Reviews
West Hollywood
Let me start with the positive. It’s a beautiful hotel that is very minimalism and I stayed in a loft terrace room which was spacious and comfortable and had a great view of the city. In addition as a Titanium member they offered me an upgrade to a suite but as it didn’t have a view I decided against it. Now for the staff and management. I had a charge added to my bar tab that I did not authorise and a valet charge added when I did not valet park. Two staff members here were dishonest and the management, both front office and director of sales seem to think that this is acceptable and did not apologise. They did refund me those charges. And give me back the resort fee. But they told me there was no wrong doing happening at the hotel. I am of the opinion that if someone in the bar adds a service tip that was not authorised that this is fraud. It was a purposeful and deliberate act with the expectation that I would not notice. And clearly an understanding that the management would let it slide. I have spent over 80 nights in Marriott hotels this year, including more expensive brands than this hotel and I’ve had better experiences and better management. Any hotel that allows employees to commit fraud and says no wrong doing happened and does NOT apologise should be investigated and anyone who stays at this hotel should be weary. I’d strongly advise double checking your folio when you leave the hotel. I’m very, very disappointed with this hotel management and Marriott. Be warned.
The Beverly Hills Hotel - Dorchester Collection
4.7/551 Reviews
Beverley Hills
The service attitude of the hotel is really very poor. After sitting down, wait for the waiter to order for 40 minutes, wait for 40 minutes to serve, and pay for the waiter everywhere. The waiter in charge of our table really couldn't find it during the meal, and let other waiters help people. It takes an hour to get a juice from the room. I ordered the hotel reception desk to send it up, call to politely ask if I can go on my own, I have to say that I have to wait for a long time to be back and say that it has not waited so long. When I was walking, I sat in the lobby sofa and took a break. I was also roused by the staff to wake up. ? Is it fun? I want to ask? Isn't it a hurry to see others waking up at rest? ? Really the first hotel that never wants to go back.
Montrose at Beverly Hills
4.3/5102 Reviews
West Hollywood
It is in a great location for traveling to major tourist attractions such as Hollywood, Beverly Hills, and Melrose Avenue on foot and by bus. All the staff are friendly and most of all, it is comfortable. You can also use the rooftop swimming pool for a comfortable stay during your long trip. thank you

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