Crown Hotels in Melbourne

We booked a King Standard hotel for this trip as we have the special rate from Trip.com. Before we arrived we received an email from Trip urging us to write an email to ask for early check in as we also booked an airline ticket thru Trip. When arrived in hotel ard 9.45 am we were offered a room ( with immediate availability ) but with a payment of AUD 50. When I asked for a twin bed room as usually King and Twin Bed will have same rate, but not this hotel. If we were to change the bed style we have to pay AUD 30/night for 5 nights 😅😅another AUD 150. Enough for all the morning communications so we just ignore the bed details and went straight to our room after the payment. On the day we checked out we came to know that the front officer recharged our hotel fee even when Trip.com confirmed that everything was fully paid. What a money maker hotel!! Front officer told us they will refund us the amount though. However the room is small and nice and everything was up to international 4 standard but Crown Casino Tower has a much more beautiful and bigger room. Though both have stunning nice view of the Yarra River as in attached.

i love the service and exclusivity. love how accessible to adult arcade. walk in area was amazing. i requested for late check out, but it was decline ): apart from that, really love the stay. fully recharged. about 20 mins walk to DFO. if you are driving, remember to play in adult arcade to deduct the parking fees! first time encounter room services is chargable!!

The service was great and the location is very convenient. Facilities: The facilities are pretty good, especially the pool with its amazing view. Cleanliness: The hygiene is very clean. Environment: The environment is excellent, really nice. Service: The staff are warm and welcoming, providing excellent service.