Quality Inn Hotels in Melbourne

I recently stayed at Quality Hotel Westmeadows for the second time and once again I wasn't disappointed. The whole process was seamless, from choosing my standard of room to phoning them on my arrival at Melbourne airport and phoning for their complementary shuttle bus service I had a 10 minute wait for the nice shuttle bus driver and when you arrive at reception after a 5 minute trip you are greeted by the most friendly team. My room poolside was absolutely spotless and had everything I needed for the night. It was also very quiet despite being close to a busy road. I had buffet breakfast which had a good selection plus surprisingly good coffee from a little machine. I had a very pleasant chat with the lovely lady who runs the buffet. Just a quick 5 minute walk up the road are a few good eateries and a little further along a couple of fast food places. I really can't fault the place or the staff and confidently recommend it to anyone wanting the convenience of a place to stay close to the airport at a good price.

The best part of this hotel is definitely the location. It’s within walking distance to the free tram zone and just a short stroll to Queen Victoria Market. The room was clean and the bed very comfortable, which made for a pleasant stay. The only downside for me was the shower area—it felt a little too small and a bit inconvenient.

A story happened, during which I would like to thank Ctrip. Due to personal health reasons, I could not move my neck due to continuous flights in Melbourne. I contacted Ctrip to communicate whether the hotel could provide a refund under special circumstances. I went to see a doctor. Ctrip staff tried their best to communicate twice but had no expected results. The hotel Tough attitude and no refunds. This feels unfriendly to the Chinese people. The hardware and location are both good.

Good deal for our last min extension, room is very clean, comfy and spacious and has a dining table, microwave and cutleries, with a spacious bathroom. Ample parking spaces and easy to find. A good value for money place. Only thing is wifi was a bit weak as we were at the end.

Location: The hotel is situated in a very quiet area, perfect for a peaceful getaway. Nights were serene with barely any car noise. It’s about a 10-minute drive to a nearby mall with Coles, Kmart, and other essentials—super convenient. For travelers, it’s around 40 minutes from the airport, which is manageable. Cleanliness: This was a mixed bag. Upon entering, we noticed a burnt iron mark and several purple stains on the carpet. We made sure to report these to reception immediately due to the $300 AUD bond fee, to avoid being held responsible. Being close to a lake or river meant encountering mosquitoes and some large flies. We also found spiders in the bathroom, but we managed to catch and release them outdoors. Towels provided were an issue—one was dirty when we checked in, and even the replacement towel the next day had stains. However, the beds were spotless, which was a relief. Service: The front desk staff were excellent—friendly, thorough, and accommodating. They explained all the amenities, including the location of the gym and pool, and handled our late checkout request graciously. Facilities: Although I didn’t personally use the gym or pool, the in-room facilities stood out. The smart TV was a bonus, with access to YouTube, Disney+, and Prime Video, ensuring entertainment for the family. Room: The two-bedroom apartment was incredibly spacious, with two bedrooms flanking a central living room. Each bedroom had its own bathroom, complete with an exhaust fan to keep the heat out. The beds were the highlight—so soft and comfortable, providing an excellent night’s sleep. Overall: While the initial issues with bugs were unpleasant (I dislike insects), once we cleared them out, the stay became very enjoyable. The spacious layout, serene environment, and cozy beds made it a pleasant experience overall.