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Lealea Garden Hotels Moon

Lealea Garden Hotels Moon

4.3/572 Reviews
Sun Moon Lake Ita Thao Wharf Market Place
Visited sun moon lake and held a small bday party in the room. Spacious room for balloons! The room still has plenty spaces even with two of my 1.5m number balloons. Balcony is perfect for Instagram shots, better use flashlight or else the background is lighter than your face. When we visited in December, there weren't much rain so a part of the lake close to the hotel is just muddy and brown, so just adjust the camera angle and your picture will still look nice. Close to the harbour, convenience stores, and the souvenir street. It has a huge parking lot 3 min away from the hotel, rmb to bring an umbrella in case it pours mid way. Elevators large enough to fit in a family of five with suitcases. The staff was nice and check us in efficiently. Tea and snacks are provided, and rooms are clean. They locate my granny's room next to us - really appreciate this. Overall, 10 out of 10. I'll definitely stay here next time I visit Taiwan. Btw I visited back in 2020/12 not 2021/12, trip advisor didn't provide me the option to choose 2020.
Lealea Garden Hotels Sun

Lealea Garden Hotels Sun

4.4/5104 Reviews
Sun Moon Lake Ita Thao Wharf Market Place
I am 1/25 staying in the double room on 606 and smelled a very strong smell of smoke as soon as I entered it. It was like the smell of smoke in KTV. Now, please ask the housekeeping staff to help deal with it. Because I have a one-year-old baby, I am very concerned about this problem. The housekeeping said that they have used the ozone machine. And said that they would take the ozone machine again, but the ozone machine could not be in it. I would like to ask us the time period we spent money to stay in, but people can't be in it. Then the baby wants to sleep at this time, so we don't know where to take the baby to sleep and then ask the room after an hour. The condition of the room. A male housekeeping attitude was very bad. He said, ”I took the ozone machine away. The window was opened for ventilation first. You wait for half an hour before going in and seeing if there is any smell.” It really makes people feel very bad. We don't think it's the uncle who spends money, but just wants to There is a good sleeping environment and we are very polite to trouble housekeeping because we know that it is very hard to work during the Chinese New Year. I didn't expect it to be such a handling attitude. It is very disappointing.

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